MyLivingChoice

Griswold Home Care for Mesquite

617 N Ebrite St

4.6(18 ratings)· Mesquite average: 4.4

Griswold Home Care for Mesquite — photo 11 / 5

Quick Facts

Service area
Serves greater Dallas-Fort Worth area cities
Care flexibility
Care ranges from a few days weekly to daily
Company tenure
Over four decades in home care industry
Service type
Non-medical in-home care, not skilled nursing

What Families Think

Griswold Home Care for Mesquite offers non-medical in-home support—personal care, companionship, and homemaking—for elderly clients who want to stay in their own homes. Reviews are sharply split: several families praise specific caregivers and office staff for genuine warmth and responsiveness, while others report serious scheduling failures including repeated no-shows.

The Good

  • Caregivers described as warm, attentive, and reliable by name
  • Helped elderly clients remain living independently at home
  • Flexible scheduling from a few days to daily care
  • Office staff described as caring and professional
  • Coordinators step in personally when a caregiver can't

The Bad

  • Multiple reports of caregiver no-call, no-shows
  • One report of the owner missing a scheduled appointment
  • One report of a caregiver on the phone during shifts instead of engaging
  • Communication about schedule changes described as lacking

AI-generated from reviews and community data.

About Griswold Home Care for Mesquite

Griswold Home Care for Mesquite provides non-medical in-home care services in Mesquite, Texas. The company offers personal care, 24-hour care, and respite care for elderly individuals and those with disabilities, illnesses, or injuries who wish to remain in their homes.

Care services include gentle, hands-on support for essential tasks such as bathing, grooming, and dressing. The company also provides companionship for activities, hobbies, errands, conversation, and outings, along with homemaking assistance including light housekeeping, laundry, grocery shopping, and meal preparation.

Griswold emphasizes individualized care planning rather than one-size-fits-all packages, allowing clients to receive services ranging from a few days per week to daily care. The company supports clients with chronic conditions, illnesses, and injuries, focusing on enabling people to live independently and with dignity in their own homes.

The organization operates across the greater Dallas-Fort Worth area, serving communities including Arlington, Cedar Hill, Dallas, Desoto, Duncanville, Grand Prairie, Kaufman, Lancaster, Mansfield, and other surrounding cities. Griswold has been operating in the home care industry for over four decades.

Types of Care

Home Health and Hospice

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Reviews

4.6overall · 18 ratings combined

4.6★ on Google (18)

carole robertson

Feb 2024

via Google

My 94 year old dad was able to live his final years in his own home with the wonderful care from Griswold Home Care. They were there to visit, care for him, and cook for him. He wanted to stay at home and he did. Griswold Home Care helped us enjoy the last few years of his life.

Collin Fletcher

Feb 2024

via Google

DO NOT USE! Do not use this Ameristar or Griswold Home Health Cares. Multiple No-call, no-shows. Both companies are under the same ownership. We used their services for a family member needing simple services (games, brain activities, companionship, etc). Employee would sit with family member and be on phone for extended periods of time. Again though, this company had MULTIPLE NO CALL, NO SHOWS. Do not use!

Leta Albrecht

Oct 2022

via Google

I contacted Griswold in need of care for my father. I related how very important it was for me to have professional, reliable aids to help us care for my father who lives in our home. I was greatly distressed when in one week, not one, not two, but three no shows. No communication was given to us to inform us of the aids not coming as scheduled. This was greatly distressing to us as a family who very much need assistance. I contacted Mike the owner, who he himself was a no show on our first appointment, and related our dissatisfaction. His initial no show should have been an indicator but I gave grace knowing things happen. To sum up our experience in one week I had a 75% no show rate which is unacceptable. Needless to say, I contacted a different agency and so far have been pleased. I will not be using Griswold again.

Carole Robertson

Jun 2022

via Google

Gisell is an awesome coordinator and care giver. If I have a problem she comes and takes care of the problem. She steps in to take care of my dad if a caregiver can not make it. She is wonderful and so caring! Joe has made a great connection with my dad and always makes sure he has meals and good conversations ! He really does care. We appreciate him so much. Roshanda is new to us but she is doing a wonderful job! Thank you all!

Shafer Bookkeeping

Oct 2020

via Google

I found Griswold to be a top contender in home health care. They try to be a step above and current with all industry information. Always thinking outside of the box when trying to look at ways of improvement. They treat their caregivers as family and you can see how nicely their flow works. The office staff are down to earth, truly caring, and professional. The best out there!

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