Dawn Sharps
Jun 2026
The facility seemed like it was a nice place, but SARA did not do her job by completing the health insurance form and forward it to our insurance company, which did not allow our loved one to move in. We gave her plenty of time and she said she wasn’t going to do it. We even put in a deposit for a room, but since she did not do her job, now the room is gone. We just wasted money. I certainly hope no one else has that experience, If so, Grace House is in danger of losing potential clients. She also had the nerve to say that she didn’t have time to talk to me, even though it was her fault in the first place that the room was gone. When we first toured the facility, she was so friendly and lovey-dovey, but that changed once she had real work to do.
