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Golden LivingCenter - Fountainview Place

3175 Lancer St

2.8(37 ratings)· Portage average: 4.1

Golden LivingCenter - Fountainview Place — photo 1

Quick Facts

Specialized Care
Accepts dialysis patients, described as rare locally

What Families Think

Reviews of Golden LivingCenter - Fountainview Place are mixed, with several families praising devoted nursing aides and memory care staff, while others report serious lapses in basic care and slow response times. Facility upkeep and management responsiveness are recurring concerns among reviewers.

The Good

  • Aides praised for going above and beyond
  • Memory care staff described as amazing and caring
  • Nurses called friendly and caring
  • Food described as decent

The Bad

  • One report of a resident left unchecked for hours
  • Reviewers describe rooms as run down, needing updates
  • Repeated failures arranging transportation to doctor appointments
  • Management called out as needing major improvement

AI-generated from reviews and community data.

About Golden LivingCenter - Fountainview Place

Golden LivingCenter - Fountainview Place is an assisted living and skilled nursing facility in Portage, Indiana. It serves both short-term rehabilitation and long-term care residents, including specialized dialysis patients.

Family experiences at the facility are sharply divided. Some residents and their families describe motivated, compassionate staff who provide encouragement through recovery—one family noted the nursing and therapy teams "kept me strong" during a four-week stay. Memory care staff earned particular praise for attentiveness over years-long stays. Food quality was described as decent. However, other families reported serious gaps: missed transportation coordination for medical appointments, visibly outdated rooms, inconsistent room checks for vulnerable residents, and dismissive responses when concerns were raised. One family wrote they waited 2.5 hours without staff checking on a resident who required full assistance.

The facility holds a 2.8 out of 5 Google rating across 37 reviews. The low overall score reflects stark contrasts in care consistency—some residents experience devoted attention, while others encounter long periods of neglect and administrative obstacles. Families considering placement should discuss specific staffing plans and care protocols for their loved one's needs.

Types of Care

Assisted LivingSkilled Nursing / Long Term Care

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Reviews

2.8overall · 37 ratings combined

2.8★ on Google (37)

Tim Thelen

Dec 2021

via Google

I had to spend over 4 weeks here and when I first arrived I was kind of scared of the condition I was in. The staff went above and beyond to reassure me that I would get better over time. Do to the motivation that the nurses, aides, therapy and office staff gave me it kept me strong. The Food was pretty decent. I was blessed by everyone but there are 3 individuals that I want to really give praise to and that is Simone, Alex and Nicole who are aides. They were always there to help me get what I needed and offer strength when I was weak physically and emotionally. My mom passed away while I was here and those ladies helped me keep at peace.

David Long

Jul 2021

via Google

My father in law is under golden living care. They have repeatedly failed to get him transportation to make his doctors appointments. The rooms are run down and could use a major update. The nurses have been friendly and caring. Managment needs major improvement. Unfortunately no other nursing home in the area is willing to take care of dialysis patients or we would have him in another facility.

Grandma's Way

Apr 2021

via Google

Super spectacular service. Caring Compassionate Super Spectacular Staff. Terrifically Terrific Place. They care about the patient and that makes it easier for the family members. God bless everyone at Golden Living Center. Stay positively positive and keep up the wonderfully wonderful work

Gina Bilka

Sep 2018

via Google

My mom has been at GL in portage for 3 1/2 years. The staff in memory care are amazing. My mom, compliments and loves all the staff. Thank you for your wonderful, caring staff, Alice, Karen John?, all cna’s and many more.

Sandor Szmutko

Apr 2016

via Google

I've been sitting here in my grandmother's room for 2.5 hours and not one staff member has come down to check on her. My grandmother is blind and can't move her hands. I quietly have been sitting here waiting and when I brought it to their attention they were extremely rude. Never bring anyone to this place if you want quality care!

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Frequently Asked Questions

What types of care does Golden LivingCenter - Fountainview Place offer?

Golden LivingCenter - Fountainview Place offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Golden LivingCenter - Fountainview Place located?

Golden LivingCenter - Fountainview Place is located at 3175 Lancer St in Portage, Indiana.

What do families say about Golden LivingCenter - Fountainview Place?

Reviews of Golden LivingCenter - Fountainview Place are mixed, with several families praising devoted nursing aides and memory care staff, while others report serious lapses in basic care and slow response times. Facility upkeep and management responsiveness are recurring concerns among reviewers.

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