MyLivingChoice

Glenwood Center

211 Ana Drive

4.1(160 ratings)· Florence average: 4.3

Part of Genesis HealthCare · 137 communities · 4.1★ average

Glenwood Center, photo 11 / 5

Quick Facts

Total units
125
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
125
Veteran designation
Designated a We Honor Veterans center
Campus setting
Shares campus with two senior apartment buildings
Rehab specialty
Specializes in orthopedic and amputation recovery rehab
Cognitive safety feature
Alarm system for residents with cognitive deficits

What Families Think

Glenwood Center is a 125-bed skilled nursing facility in Florence, Alabama focused on short-term rehab and long-term care. Reviews are mixed: several praise the compassionate staff and responsive communication, especially around rehabilitation, while one detailed account describes serious lapses in basic hygiene and call-light response.

The Good

  • Praised for compassionate, caring staff
  • Responsive communication with outside hospice partners
  • Positive experiences reported after orthopedic/pelvic rehab
  • Recommended by families for rehab or long-term stays

The Bad

  • One detailed report of delayed call-light response and hygiene neglect
  • One account of pain medication not given for over an hour

AI-generated from reviews and community data.

Glenwood Center is a senior living community in Florence, Alabama offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 160 reviews.

About Glenwood Center

Glenwood Center is a 125-bed skilled nursing facility in Florence, Alabama, offering post-hospital short-term rehabilitation as well as long-term and respite care. The facility accepts Medicare, Medicaid, and most private insurances, with a staff dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Glenwood Center is designated as a WE HONOR VETERANS center.

The facility specializes in orthopedic rehabilitation, including joint replacement, injuries, and amputation recovery. Residents have access to comfortable common and lounge areas for gathering with friends and family, as well as an alarm system to aid in the security of residents with cognitive deficits.

Glenwood Center operates on a campus alongside two senior living buildings, Hilltop at Glenwood I and II, each with 16 apartments. The medical team includes a physician medical director with 15 years of experience in rehabilitation and long-term care settings, registered nursing staff with extensive hospital and acute care backgrounds, and occupational therapy services managed by a director with experience across outpatient, skilled nursing, and home health settings.

Types of Care at Glenwood Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Glenwood Center

4.1overall · 160 ratings combined

4.1★ on Google (160)

Sonya Skelton

Mar 2026

via Google

If I could give no stars, that's exactly what this place would get! My sister has been there 2 days in the rehabs section and both mornings, she has been found in a soaking Wet soiled bed. She rings the call light either. They don't come, or they come and say they will be back.And never show up for hours And hours. She rang her call light at 1:15 pm today while I was there and an hour later, she still did not get the pain medicine that she asked for when she turned on her call light. When I found her soiled and in a mess, I demanded that they get her up and take her to the shower, they did not want to do that. They wanted to give her a wash off, and I absolutely refused. And I helped get her out of bed, and they took her to the shower. The shower took place at 10am and at 2 p m she was still sitting in the wheelchair, and nobody ever came to check or change her, or to lie her back down. My sister and I are both c n a's and have been for over fifty five years combined between the two of us.We put her back to bed and changed her before we left. I highly recommend that if you want a loved one to be cared for properly DO NOT TAKE THEM TO GLENWOOD REHABILITATION CENTER IN FLORENCE! my sister is in this rehab. Because she broke her ankle, and I specifically told NAMC that glenwood was not even an option for rehab, and they sent her there at 10 p m at night.Anyway..... I'm beyond disgusted with the enter situation!

William Noel

Mar 2026

via Google

Susan Mitchell is an absolute asset to Glenwood Rehabilitation and Nursing Home! She has been a wonderful and popular presence at the Florence Senior Center, always bringing a smile and genuine care to everyone she meets. It is clear that Susan goes above and beyond to build meaningful connections within the community. Glenwood is lucky to have someone so dedicated on their team!

Nikki Kilburn

Feb 2026

via Google

Susan is always willing to help me with any information I need for a patient. She always responds quickly and so much help. I would highly recommend Glenwood for your family member whether it's rehab or long term stay.

Zane

Jan 2026

via Google

I work closely with this nursing home and rehab. I work for a hospice agency and consistently have a positive experience. The staff is easy to communicate with, responsive, and always available to support our patients’ needs. Their collaboration and willingness to help make a meaningful difference in the care we provide.

Tammy Shotts

Dec 2025

via Google

My Daddy fell just before Thanksgiving and fractured his Pelvis. He had surgery in Huntsville and was moved here for his Rehab. Our family has had the most wonderful experience with everyone at this facility. They have been so caring and compassionate and have provided excellent care. Thank God for places such as this and individuals who have a calling to help others.

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Government Inspection History

3 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 28, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2024

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2024

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 2, 2024

Jan 23, 2020Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2020

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2020

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2020

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2020

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2020

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2020

Nov 8, 2018Fire Safety StandardHealth Standard7 citations
  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2018

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2018

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2018

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2018

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2018

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2018

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Glenwood Center offer?

Glenwood Center offers Skilled Nursing / Long Term Care.

Where is Glenwood Center located?

Glenwood Center is located at 211 Ana Drive in Florence, Alabama.

What do families say about Glenwood Center?

Glenwood Center is a 125-bed skilled nursing facility in Florence, Alabama focused on short-term rehab and long-term care. Reviews are mixed: several praise the compassionate staff and responsive communication, especially around rehabilitation, while one detailed account describes serious lapses in basic hygiene and call-light response.

How did Glenwood Center do on recent health and safety inspections?

Glenwood Center had 3 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Glenwood Center?

Submit the Request Information form on this page to connect with Glenwood Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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