Visiting Angels Senior Home Care is an assisted living and in-home care provider serving Florence, Alabama. The agency coordinates caregiving for seniors ranging from short-term support during recovery to ongoing 24/7 assistance, with particular strength in serving families managing care from out of state.
Families consistently praise the responsiveness and skill of Visiting Angels' caregivers and office staff. One family noted that caregivers "knew exactly what to do without direction," while another highlighted how staff arranged 24/7 care for a grandmother within a week during an urgent transition. Families report that caregivers assist with bathing, dressing, meal preparation, laundry, and mobility support, and that the agency prioritizes matching the right person to each client. Owners Amy and Jeremy are described as going "above and beyond" to meet client needs, and office staff are frequently named for their warm, prompt communication and flexibility with scheduling changes.
Families also value the agency's accessibility: multiple reviews note that Visiting Angels returned calls and texts promptly, responded to inquiries within 24 hours, and thoughtfully adjusted care as situations improved or changed. The atmosphere among caregivers appears collegial; one caregiver wrote that clients and managers "make me feel like family."
Visiting Angels holds a 5-star Google rating across 50 reviews, reflecting consistent praise for reliability, compassion, and professional care coordination.