MyLivingChoice

Glenmere at Cloverwood

One Wheatley Terrace

4(5 ratings)· Pittsford average: 4.4

Glenmere at Cloverwood — photo 11 / 6

Quick Facts

Total units
77
Licensed capacity
77 residents

California CDSS

What Families Think

Most reviewers describe warm, attentive staff and good food, with several families praising the sense of teamwork and how well their relatives were cared for. However, one detailed review raises serious concerns about the community's ability to handle advanced dementia care and its handling of a hospital discharge during the pandemic.

The Good

  • Staff described as caring and attentive
  • Food quality praised by multiple reviewers
  • Strong family-like relationships with specific staff members
  • Positive experiences reported for both assisted living residents

The Bad

  • One report of assisted living being unable to handle advancing dementia as promised
  • One report of resident not allowed to return after hospital visit

AI-generated from reviews and community data.

Glenmere at Cloverwood is a senior living community in Pittsford, New York offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 5 reviews.

About Glenmere at Cloverwood

Glenmere at Cloverwood is a assisted living community in Pittsford, New York. The community is licensed for up to 77 residents.

Families rate Glenmere at Cloverwood 4 out of 5 based on 5 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Glenmere at Cloverwood

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Glenmere at Cloverwood

4overall · 5 ratings combined

4★ on Google (5)

Randy Hubler

Nov 2025

via Google

Carol, Rebecca, Tracy and Annie have become an extended part of our family. My brother and I could not ask for a more caring and considerate experience for not only my father, but also our family. The teamwork is just so wonderful to experience.

Puffer

Jul 2022

via Google

My grandfather loves living here. Staff is wonderful and the food is amazing. I love going to visit for breakfast or dinner.

Kay G

Nov 2020

via Google

Do NOT bring your loved one to Glenmere Assisted Living and Memory Care! I was promised all sorts of great things when I interviewed and was taken in by their sales pitch. I told them ahead of time my mother was a wanderer with rapidly progressing dementia and they said the Assisted Living area could accommodate her condition just fine. They could NOT and less than 6 months later, I had to move my mother into their Memory Care Area. The next day, Glenmere closed their doors to visitation due to the start of the COVID pandemic. Less than 6 weeks later, Glenmere said something was medically wrong with my mother and told me I needed to take her to the emergency room for testing. The hospital took her in and found nothing wrong with her. The hospital called Glenmere the following day to have my mother returned, and Glenmere's response was that they would not take her back - this was on April 22nd of 2020 during the start of the pandemic. There were NO beds available in all of Monroe County at this time because of the pandemic and it took almost a week, and the passing of some poor soul, before a bed in another institution was found for my mother. I had to move her again - not a good thing for a person with dementia. She has deteriorated extremely quickly as a result of these circumstances. If Glenmere had been honest at the beginning, my mother would not have had to go through 3 moves and a week hospital stay. I think what Glenmere did in sending my mother to the hospital knowing full well that they were not going to allow her back was highly unethical. Do not put you or your loved one through what my mother and I were put through. Do NOT go to Glenmere.

Quin Nichols

Jun 2014

via Google

Fantastic accommodations with an amazing staff. My grandmother could not have been happier during her time here.

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Frequently Asked Questions

What types of care does Glenmere at Cloverwood offer?

Glenmere at Cloverwood offers Assisted Living.

Where is Glenmere at Cloverwood located?

Glenmere at Cloverwood is located at One Wheatley Terrace in Pittsford, New York.

What do families say about Glenmere at Cloverwood?

Most reviewers describe warm, attentive staff and good food, with several families praising the sense of teamwork and how well their relatives were cared for. However, one detailed review raises serious concerns about the community's ability to handle advanced dementia care and its handling of a hospital discharge during the pandemic.

How can families visit Glenmere at Cloverwood?

Submit the Request Information form on this page to connect with Glenmere at Cloverwood and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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