Arcadia Care at Rock Island

Sam Fosdick

Apr 2026

via Google ↗

Worst conditions I’ve ever seen. Two malfunctioning elevators. WORSE the staff does NOT REPEAT DOES NOT HAVE THE CODES TO USE THE STAIRS. In the event of a fire there is no egress for patient’s visitors or staff. Fire safety violations and irresponsible behavior from weekend staff. Floor in my sisters room had crap or blood and obviously hasn’t been cleaned. My sister was placed in a bed WITHOUT SAFETY RAILS. When I asked the nurse Amanda why this wasn’t resolved she asked me if I thought she had a magic wand to fix things. The word livid is not even close to how I feel and the contempt I have for this place and its staff. The rudest CNA I’ve ever dealt with refused to identify herself and was not even wearing an ID badge. I later found out her name is Shetarra. The safety of their patients is not paramount with this place and staff. Do yourself a favor and avoid this place like the plague…

Darin Wyatt

Jan 2026

via Google ↗

Professional prompt and very knowledgeable helping relieve anxiety ❤️

Laurie Daley

Jan 2026

via Google ↗

My mom is on 4th floor these nurses are lazy except Sara the assistant they don’t take good care of my mom I’m her power attorney for medical they have run blood test haven’t heard anything about her results I call and don’t get no where today I talked to her because the last 3 days I could not get ahold of her nurse was supposed to let her know and didn’t today she was slurring words dizzy but yet saying she was fine I’m doing what I can to get her out

Jarrod S

Jul 2025

via Google ↗

The worst place to take your loved ones. Back in 2020 my fiance was in Generations i would get calls all the time from my fiance saying they wouldn't take her to the bathroom food would be late maintenance issues would take days to get fixed. If you call the state of Illinois I'm sure they have to tell you this place has had so many complaints on them.

Amber Bradford

Feb 2025

via Google ↗

Worse place to put a loved one. They did not have anything ready for my husband when he got there. He was there for therapy and we chose this place because he is on dialysis and they have in house treatment there. The dialysis ladies are 100%wonderful. The therapy ladies don't do anything .He was there for 9 days had I had to call meeting with administration,social worker,head of nursing,physical therapy,and occupational therapy to get anything done. But at the end of the meeting I still felt as if they didn't care to anything. They can not even accommodate the patient with a recliner or even a chair to set in. An old dialysis chair was brought to his room that looked like mice had had their way with it. They told my husband that most patients just sit on the edge of their beds or in a wheelchair all day. They also have Jack and Jill bathrooms which is nasty and not even big enough for 2 people to be in there at the same time to help my husband use the restroom. My husband is in mobile and there would be times that they would just leave him in a bed in pain from not being turned or moved. It took me 9 days to get him the he'll out of there. I am sure the committed some kind of insurance fraud billing for therapy they weren't even doing. The commercial is a BIG FAT LIE