MyLivingChoice

Home Instead

1973 Spruce Hills Dr

5(86 ratings)· Bettendorf average: 4.7

Home Instead — photo 11 / 5

Quick Facts

Daily care hours
Provided up to 16 hours of daily in-home care
Service start speed
Services started quickly after hospital discharge

What Families Think

Families describe Home Instead in Bettendorf as providing compassionate, hands-on in-home care for aging parents, including help with meals, hygiene, and mobility, often during difficult end-of-life situations. Reviewers frequently name specific caregivers they trusted and appreciated, though one family raised concerns about staffing reliability when caregivers call in sick.

The Good

  • Caregivers described as compassionate and treating clients like family
  • Able to start services quickly after hospital discharge
  • Helped with meals, hygiene, mobility, and household tasks
  • Named caregivers praised repeatedly by multiple families
  • Coordinated 24-hour coverage for end-of-life care

The Bad

  • One report of coverage gaps when caregivers call in sick
  • One reviewer felt caregiver pay is too low relative to client charges

AI-generated from reviews and community data.

About Home Instead

Home Instead in Bettendorf, Iowa provides in-home health care and hospice services, delivering support tailored to each client's medical and daily living needs.

Families consistently praise the caregivers for combining practical help—meal preparation, personal care, household management—with genuine warmth and professionalism. One family wrote that caregivers "continually go out of their way to ensure my parents are safe, comfortable, well-fed." Clients highlight specific caregivers by name, suggesting strong continuity and personal connection. During transitions like hospital discharge, the team has managed rapid service setup. The care model emphasizes dignity and compassionate presence alongside physical assistance.

Home Instead Bettendorf holds a 5/5 Google rating across 86 reviews. One family noted that staffing gaps occasionally require families to arrange backup coverage when caregivers call out, though this reflects broader workforce challenges in home care.

Types of Care

Home Health and Hospice

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Reviews

5overall · 86 ratings combined

5★ on Google (86)

Lynn

Jun 2025

via Google

We recently worked with Home Instead to provide care for our father following his cancer diagnosis, and we are beyond grateful for the exceptional support we received. With caregivers in our home 16 hours a day, their team helped with meals, hydration, bathroom assistance, showers, and household tasks. But what meant the most was the compassion, dignity, and love they showed our dad every single day. Florence and Angie were there through the nights, making sure Dad could safely get to the bathroom and back to his chair to rest. Alexa and Kim took care of the day shifts—preparing meals, tidying the house, and ensuring he had everything he needed to be as comfortable as possible. Behind the scenes, Mary Kate, Kayla, and the scheduling team worked tirelessly to make sure each shift was covered so we could focus on spending meaningful, quality time with our dad during his final months. We cannot thank Home Instead enough for the care and support they gave during such a difficult time. Their team truly became part of our family.

Jill Zurborg

May 2025

via Google

The staff caring for my parents are great, however if someone calls in sick- I have to take off work if no one is available. Your organization needs to pay the actual workers more money so that coverage is less spotty. They should make fully half of what you charge your clients, otherwise your overhead is way too high.

Jenny Sak

May 2025

via Google

My parent’s Home Instead caretakers are absolutely wonderful! They continually go out of their way to ensure my parents are safe, comfortable, well-fed, live in a clean home, and make all of their appointments. We couldn’t ask for more.

Katie Franks

Apr 2025

via Google

The staff at Home Instead are fantastic! The care they provide to our mother and the relationship they have with her is like being part of our family. We are very grateful for the caregivers on staff.

Chatty one

Feb 2025

via Google

I would highly recommend Home Instead (Bettendorf) for any needs you may have. Julie was very professional and kind and very helpful in getting in home services set up for my mother. They were also able to start her services on a very short notice when she discharged from the hospital. The caregivers that came were all very kind and professional as well. My mom's favorites were Bri and Peaches. If we ever need help again, we will be calling you!!! THANK YOU.

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