2500 Grant Street
4.1(18 ratings)· Bettendorf average: 4
1 / 3CMS Care Compare
Families describe The Vistas at Bettendorf as a caring, attentive skilled nursing and memory care community where staff built close relationships with residents, especially near end-of-life. One detailed review describes a difficult period after new ownership took over from Iowa Masonic, citing staff turnover and lost personal items, though the issue was eventually resolved.
AI-generated from reviews and community data.
The Vistas at Bettendorf is a skilled nursing home in Bettendorf, Iowa, serving the Quad-Cities area. The community provides skilled nursing care and memory care services, including a specialized memory care unit for residents with advanced dementia.
Residents stay in spacious private rooms designed to feel like home. The nursing home features welcoming shared spaces where residents can connect with one another and participate in engaging activities that foster a sense of belonging.
The community emphasizes attentive service and a supportive environment where residents feel secure, valued, and at ease. Standard visiting hours are daily from 8 AM to 8 PM, with the ability to accommodate other times as needed.
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Help Me Choose4.1overall · 18 ratings combined
4.1★ on Google (18)
Michael Slyter
Jul 2025
My mom spent a couple of years at the Vistas. I ad heard horror stories about assisted living, but they were 100% awesome in keeping me in the loop and taking care of my mom. Even in the end (she passed a week ago), she was so happy to go back to the Vistas under hospice so she could see all of her friends who helped her every day. Special thanks to the PT staff, Pam, and the ones she saw multiple times a day and loved - Lacey, Evan, and Joy. I definitely recommend them.
RITA BRAUTIGAM
Oct 2024
Up until the recent purchase of Masonic by The Vistas things were rather ok But since the purchase the facility,patient care and attention by the new power structure have been poor. This new ownership in my opinion has failed to maintain the high standards that Masonic had maintained since it's inception. During the change a number of key department heads have resigned. These individuals had at least 10 to 20;years invested with the facility. When a business losses that many key employees within a period of months one needs to question why. The new facility eliminated key employee benefits such as 401k plans and reduced insurance coverage. The staff is in a constant state of flux and staff is hard to keep. Residents who have established bonds of trust with the old nursing staff constantly are faced with new faces and styles of care In our personal experience our family member's glasses were broken, hearing aids lost and upper denture somehow lost. Within 60 days the lower plate was also lost and needed to be replaced. In all fairness the facility covered the list of replacing glasses,hearing aids, and upper denture plate. Currently they are refusing to cover the most recent loss of the lower plate. They are arguing that it is family responsibility.Wrbare currently in discussion on trying to resolve. If no resolution can be reached the Vistas at Bettendorf will be minus one private pay resident. 9 October Update I am happy to report that the matter was handled. After speaking with one of the owners who was extremely reasonable and gracious the facility covered the bill. The owner appears to be very concerned about any issues that arise. We appreciate his prompt attention to this matter.
Kelly Doyle
Jul 2024
My father could no longer be on his own so we decided on the Vistas about 2 years ago. It was the best decision we ever made. The staff took him from being depressed and sick to the life of the party!! It was amazing!! The staff contacted me on every move they made!! Living out of state it eased my mind. I visited often and my father loved it there!! In his last days he was in the hospital he just wanted to go home to the Vistas. We lost my father about 3 weeks ago at The Vistas. We were blessed to have such a wonderful place for him to be.
Rylee Harris
Jul 2024
The Vistas at Bettendorf is a wonderful place for senior or any residents that may need compassionate, understanding, and loving skilled care. My 100-year-old mother has been at The Vistas at Bettendorf (formerly Iowa Masonic Health Facilities) since September, 2015 and she has blossomed due to the care she has received. And now, my 77-year-old brother resides at The Vistas, as well. Both are doing very well and are happy with the care they are receiving. We have previously used other long-term care facilities, but none have compared to the care given at The Vistas. The staff is very friendly, skilled, and seem to have a passion for caring for individuals needing long-term care. I would recommend them to anyone needing assistance from a long-term care facility. Brian J. Maze Thomson, Illinois
Christine Wheeler
Jul 2024
Thank you to Vista. They were with my mother in her final days. Most caring and loving people. Their treatment of my mother was second to none. Would highly recommend this facility. They treat you like family.
The Vistas at Bettendorf (Former Iowa Masonic Health Facilities) offers Skilled Nursing / Long Term Care.
The Vistas at Bettendorf (Former Iowa Masonic Health Facilities) is located at 2500 Grant Street in Bettendorf, Iowa.
Families describe The Vistas at Bettendorf as a caring, attentive skilled nursing and memory care community where staff built close relationships with residents, especially near end-of-life. One detailed review describes a difficult period after new ownership took over from Iowa Masonic, citing staff turnover and lost personal items, though the issue was eventually resolved.
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