4.1(18 ratings)· Bettendorf average: 4.7
1 / 3CMS Care Compare
Families describe The Vistas at Bettendorf as a caring, attentive skilled nursing and memory care community where staff built close relationships with residents, especially near end-of-life. One detailed review describes a difficult period after new ownership took over from Iowa Masonic, citing staff turnover and lost personal items, though the issue was eventually resolved.
AI-generated from reviews and community data.
The Vistas at Bettendorf (Former Iowa Masonic Health Facilities) is a senior living community in Bettendorf, Iowa offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 18 reviews.
The Vistas at Bettendorf is a skilled nursing home in Bettendorf, Iowa, serving the Quad-Cities area. The community provides skilled nursing care and memory care services, including a specialized memory care unit for residents with advanced dementia.
Residents stay in spacious private rooms designed to feel like home. The nursing home features welcoming shared spaces where residents can connect with one another and participate in engaging activities that foster a sense of belonging.
The community emphasizes attentive service and a supportive environment where residents feel secure, valued, and at ease. Standard visiting hours are daily from 8 AM to 8 PM, with the ability to accommodate other times as needed.
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Help Me Choose4.1overall · 18 ratings combined
4.1★ on Google (18)
Michael Slyter
Jul 2025
My mom spent a couple of years at the Vistas. I ad heard horror stories about assisted living, but they were 100% awesome in keeping me in the loop and taking care of my mom. Even in the end (she passed a week ago), she was so happy to go back to the Vistas under hospice so she could see all of her friends who helped her every day. Special thanks to the PT staff, Pam, and the ones she saw multiple times a day and loved - Lacey, Evan, and Joy. I definitely recommend them.
RITA BRAUTIGAM
Oct 2024
Up until the recent purchase of Masonic by The Vistas things were rather ok But since the purchase the facility,patient care and attention by the new power structure have been poor. This new ownership in my opinion has failed to maintain the high standards that Masonic had maintained since it's inception. During the change a number of key department heads have resigned. These individuals had at least 10 to 20;years invested with the facility. When a business losses that many key employees within a period of months one needs to question why. The new facility eliminated key employee benefits such as 401k plans and reduced insurance coverage. The staff is in a constant state of flux and staff is hard to keep. Residents who have established bonds of trust with the old nursing staff constantly are faced with new faces and styles of care In our personal experience our family member's glasses were broken, hearing aids lost and upper denture somehow lost. Within 60 days the lower plate was also lost and needed to be replaced. In all fairness the facility covered the list of replacing glasses,hearing aids, and upper denture plate. Currently they are refusing to cover the most recent loss of the lower plate. They are arguing that it is family responsibility.Wrbare currently in discussion on trying to resolve. If no resolution can be reached the Vistas at Bettendorf will be minus one private pay resident. 9 October Update I am happy to report that the matter was handled. After speaking with one of the owners who was extremely reasonable and gracious the facility covered the bill. The owner appears to be very concerned about any issues that arise. We appreciate his prompt attention to this matter.
Kelly Doyle
Jul 2024
My father could no longer be on his own so we decided on the Vistas about 2 years ago. It was the best decision we ever made. The staff took him from being depressed and sick to the life of the party!! It was amazing!! The staff contacted me on every move they made!! Living out of state it eased my mind. I visited often and my father loved it there!! In his last days he was in the hospital he just wanted to go home to the Vistas. We lost my father about 3 weeks ago at The Vistas. We were blessed to have such a wonderful place for him to be.
Rylee Harris
Jul 2024
The Vistas at Bettendorf is a wonderful place for senior or any residents that may need compassionate, understanding, and loving skilled care. My 100-year-old mother has been at The Vistas at Bettendorf (formerly Iowa Masonic Health Facilities) since September, 2015 and she has blossomed due to the care she has received. And now, my 77-year-old brother resides at The Vistas, as well. Both are doing very well and are happy with the care they are receiving. We have previously used other long-term care facilities, but none have compared to the care given at The Vistas. The staff is very friendly, skilled, and seem to have a passion for caring for individuals needing long-term care. I would recommend them to anyone needing assistance from a long-term care facility. Brian J. Maze Thomson, Illinois
Christine Wheeler
Jul 2024
Thank you to Vista. They were with my mother in her final days. Most caring and loving people. Their treatment of my mother was second to none. Would highly recommend this facility. They treat you like family.
4 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2025
Install properly constructed and protected linen or trash chutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 5, 2025
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2024
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2024
Have exits that are accessible at all times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Vistas at Bettendorf (Former Iowa Masonic Health Facilities) offers Memory Care and Skilled Nursing / Long Term Care.
The Vistas at Bettendorf (Former Iowa Masonic Health Facilities) is located at 2500 Grant Street in Bettendorf, Iowa.
Families describe The Vistas at Bettendorf as a caring, attentive skilled nursing and memory care community where staff built close relationships with residents, especially near end-of-life. One detailed review describes a difficult period after new ownership took over from Iowa Masonic, citing staff turnover and lost personal items, though the issue was eventually resolved.
The Vistas at Bettendorf (Former Iowa Masonic Health Facilities) had 4 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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