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Avenues at Quad Cities

1403 9th Avenue

4(24 ratings)

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Quick Facts

Total units
63
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
63
Ownership history
Previously operated under the name Aspen Rehab and Healthcare
Management change
Recently transitioned to a new management company

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe Avenues at Quad Cities as a caring, well-run skilled nursing community with attentive, respectful staff and a facility that stays clean despite its age. One review, however, raises serious concerns tied to a past incident and regulatory fine under the facility's former name, which families may want to ask about directly.

What reviewers praise

  • Staff described as caring and compassionate
  • Nurses and aides respond quickly to resident needs
  • Facility kept clean despite older building
  • Strong personal bonds between staff and residents
  • Positive impression during a surprise, unannounced tour

What reviewers flag

  • One report of abuse allegations and a $25,000 citation under a prior name
  • One reviewer described the building as old and worn

AI-generated from reviews and community data.

Avenues at Quad Cities is a senior living community in Silvis, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 24 reviews.

About Avenues at Quad Cities

Avenues at Quad Cities is a skilled nursing and long-term care community in Silvis, Illinois, licensed for up to 63 residents. The facility is Medicare and Medicaid certified and offers 24-hour staffing, on-site nursing, private rooms with bathrooms, medication management, housekeeping, laundry service, dietary accommodations, and social activities in a restaurant-style dining room.

Reviewers consistently praised the kindness and compassion of staff members, noting that employees treat residents with respect and explain care procedures. One reviewer wrote, "Very caring and compassionate employees," while others highlighted cleanliness and staff engagement during facility tours. However, reviews are mixed regarding the overall quality and conditions of the facility.

Types of Care at Avenues at Quad Cities

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Avenues at Quad Cities

4overall · 24 ratings combined

4★ on Google (24)

Brenda Yanez

Jan 2025

via Google ↗

My mother is receiving very good care at Avenues at Quad Cities. She loves the staff and they always speak of her with respect. She definitely misses the former Social Services Director, Liz, who has taken another position with the new company. But Liz always makes sure to stop in and see mom when there. With a big hug and caring words, she brightens my mom's day. The facility, though old and somewhat worn, is always clean. The nurses and aids always respond quickly and cheerfully if my mom needs assistance.

Sue Smith

Dec 2024

via Google ↗

The staff is so very kind and really cares about their residents. Liz, the social worker, was absolutely fantastic. She forms a special bond with all of the residents and goes above and beyond. I was so sad when she took another position within the company! However, she still took the time to visit with my brother on his birthday this month! That was so incredibly kind and it meant so much to me! I live out of state, and I feel so fortunate to have a wonderful team of staff looking after my brother! Amy, the BOM is also a real gem. She is very dedicated and keeps the home running smoothly! If you or a relative have to be in long term care, this is a great place to be!

Donald Anderson

Dec 2023

via Google ↗

I did a surprise tour of the building and was very surprised how clean it was. The staff was engaged with the residents. I can see why they are a 5 star facility.

Jay Proehl

Feb 2022

via Google ↗

HORRIBLE PLACE THEY ABUSE THE ELDERLY RESIDENTS THE PLACE STINKS Aspen Rehab and Healthcare, 1403 9th Ave., Silvis, was fined $25,000 and cited for 10 licensure violations related to the choking death of a 62-year-old man Oct. 10, 2020. This place should be shutdown

Julie A.

Oct 2018

via Google ↗

Very caring and compassionate employees. Outstanding staff. They are personal with each client. Explain every move they are doing with the client. My mother was treated very well here.

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Government Inspection History

6 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 7, 2025Health Complaint2 citations
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity H of L: actual harm, patternFound during a complaint inspectionCorrected May 8, 2025

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity H of L: actual harm, patternFound during a complaint inspectionCorrected May 8, 2025

Feb 4, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 5, 2025

Sep 19, 2024Fire Safety StandardHealth Standard20 citations
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 19, 2024

Jul 7, 2024Health Complaint3 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

Aug 10, 2023Fire Safety StandardHealth Standard2 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2023

Jul 28, 2022Fire Safety StandardHealth Standard7 citations
  • Provide family notifications of emergency plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2022

  • Ensure staff are vaccinated for COVID-19

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2022

  • Perform COVID19 testing on residents and staff.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2022

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Avenues at Quad Cities offer?

Avenues at Quad Cities offers Skilled Nursing / Long Term Care.

Where is Avenues at Quad Cities located?

Avenues at Quad Cities is located at 1403 9th Avenue in Silvis, Illinois.

What do families say about Avenues at Quad Cities?

Most reviewers describe Avenues at Quad Cities as a caring, well-run skilled nursing community with attentive, respectful staff and a facility that stays clean despite its age. One review, however, raises serious concerns tied to a past incident and regulatory fine under the facility's former name, which families may want to ask about directly.

How did Avenues at Quad Cities do on recent health and safety inspections?

Avenues at Quad Cities had 6 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Avenues at Quad Cities?

Submit the Request Information form on this page, or contact Avenues at Quad Cities directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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