Robert Horton
Apr 2026
Great people and well managed.
1 / 5Quick Facts
- Total units
- 94
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 94
- Inspections
- View history (28 citations)
- Affiliation
- Faith-based nonprofit founded by a religious order
- Financial safety net
- Charitable program helps residents who exhaust funds
- Therapy services
- On-site physical, occupational, and speech therapy
- Medicaid coverage
- Skilled nursing accepts Medicaid, assisted living does not
CMS Care Compare
What Families Think
Reviewers consistently praise Friendship Manor's warm, attentive staff and quality dining, especially within independent living and memory care. Families describe compassionate care for loved ones with memory issues and appreciate the freedom independent living residents retain. One family noted that while staff are friendly, nursing attention in skilled care can be stretched thin at times.
The Good
- Staff described as outstanding and attentive
- Food repeatedly praised as amazing and very good
- Memory care staff called loving and compassionate
- Villa homes offer maintenance-free independent living
- Residents enjoy an active social and activity calendar
The Bad
- One report of nursing staff being stretched thin with waits
- No published pricing information available
AI-generated from reviews and community data.
Friendship Manor is a senior living community in Rock Island, Illinois offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 20 reviews.
About Friendship Manor
Friendship Manor is a continuing care retirement community in Rock Island, Illinois, offering independent living, assisted living, memory care, and skilled nursing services. Founded in 1979, the community has served residents and families for over four decades, supporting them through their retirement years.
Independent living options include 13 villa homes and 88 fully renovated one- and two-bedroom apartments at The Terraces, all featuring amenities such as dining, activities, shopping, and services on the main campus. Utilities and bi-weekly housekeeping are included, along with amenities like the Sapphire Dining Room, Lounge '42, and the Spa.
Assisted living residents live in studio, one-, or two-bedroom apartments with round-the-clock care teams, emergency call systems, weekly housekeeping, three meals daily, and organized activities. New Friendships Memory Care provides 34 secure, private apartments with specialized care and activities designed to soothe, stimulate, and engage residents in a neighborhood environment tailored to their needs.
Silver Cross at Friendship Manor offers short-term rehabilitation and long-term comprehensive care, with full physical, occupational, and speech therapy services available on-site. The community is known for its calendar of social events and activities designed to help residents build connections with neighbors.
Friendship Manor is a faith-based, nonprofit 501(c)(3) continuing care community founded by The International Order of The King's Daughters & Sons, Illinois Branch. The community includes a charitable program ensuring that qualified residents can remain should their financial resources become exhausted.
Types of Care at Friendship Manor
Independent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Guest Meals
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
- Security
- Transportation Services
Activities
- Birthday / Holiday Parties
- Grocery Shopping and Errands
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Friendship Manor
4.2overall · 20 ratings combined
4.2★ on Google (20)
Merrilee Batten
Dec 2025
My parents are living here. The staff worked to get them a room together and I have seen other rooms with both couples. Skilled nursing takes medicaid. Assisted does not. Parents day the food is very good. Nurse staff is fairly attentive but as usual are somewhat short and a wait is often experienced. Parents say staff are very friendly and courteous.
Catherine Hughes-Jones
Apr 2025
What a difference Friendship Manor has made! Some of the nicest people you will ever meet, and they give you such peace of mind. Truly, when you know that your Mom is happy and well taken care of, (not to mention AMAZING food), life is better for everybody! Like our kids say... "When Mama's happy, everybody's happy"! Yes, kids, I'll definitely agree with that! Mama is definitely happy! Thank you, Friendship Manor! 😊❤️😁
Marcia Green
Oct 2023
Thank you to the entire team at Friendship Manor, especially in the Memory Care Unit where they provided loving, caring and compassionate care for our mother. She enjoyed the staff who were so kind and loving. She enjoyed sitting out on the beautiful outdoor patio, having coffee with friends and engaging in the other social activities there. She was always treated like family and we knew she was happy and safe. I would highly recommend Friendship Manor.
Maureen Archibald
Jan 2023
I live at Friendship Manor in a lovely apartment in Independent Living. Not one moment of regret in making this decision. I’m so glad I made this decision while I am still able to be active, participate in activities that interest me, of which there are many. I still have my car & participate in outside activities if I so choose. Best of both worlds, for sure.
Government Inspection History
6 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 30, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2026
Sep 12, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Apr 9, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025
Jul 24, 2024Fire Safety StandardHealth Standard10 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Aug 14, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Jul 19, 2023Fire Safety StandardHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2023
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2023
Install a two-hour-resistant firewall separation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2023
May 9, 2022Fire Safety StandardHealth Standard9 citations
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2022
Perform COVID19 testing on residents and staff.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Ensure staff are vaccinated for COVID-19
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Friendship Manor offer?
Friendship Manor offers Independent Living and Skilled Nursing / Long Term Care.
Where is Friendship Manor located?
Friendship Manor is located at 1209 21st Avenue in Rock Island, Illinois.
What do families say about Friendship Manor?
Reviewers consistently praise Friendship Manor's warm, attentive staff and quality dining, especially within independent living and memory care. Families describe compassionate care for loved ones with memory issues and appreciate the freedom independent living residents retain. One family noted that while staff are friendly, nursing attention in skilled care can be stretched thin at times.
How did Friendship Manor do on recent health and safety inspections?
Friendship Manor had 6 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Friendship Manor?
Submit the Request Information form on this page to connect with Friendship Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Friendship Manor? Claim this listing to update photos, pricing, and details. It's free.
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