3.5(6 ratings)· Salem average: 4.4
Reviews of this Salem, Virginia skilled nursing and memory care community are mixed: several families describe a warm, home-like atmosphere and kind, attentive staff, while at least one family raises serious concerns about supervision, staffing, and food quality in the memory care unit. With only six Google reviews, the overall picture is limited but split between very positive and very negative experiences.
AI-generated from reviews and community data.
Friendship Richfield Living - Joseph C Thomas Center is a senior living community in Salem, Virginia offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 6 reviews.
Friendship Richfield Living - Joseph C Thomas Center is a skilled nursing and long-term care facility in Salem, Virginia, offering both general and memory care services.
Family experiences at the center are notably mixed. Some families report that staff members are caring and professional, with housekeeping maintaining clean environments and the overall facility feeling homey and welcoming. However, other families express serious concerns about memory care supervision and activities, citing frequent falls and limited engagement opportunities for residents. Food quality is also disputed, with one family describing it as poor despite the facility's appearance.
The center holds a 3.5/5 Google rating based on six reviews. Ratings range from 1 to 5 stars, reflecting meaningful disagreement among families about the level of care and attention their relatives receive.
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Help Me Choose3.5overall · 6 ratings combined
3.5★ on Google (6)
A Flick
Sep 2025
My mother was at this facility, memory care. My sister and I feel the care she received was good. We visited very often and were very impressed with the caring and professional staff. Even housekeeping takes great care to make sure the residents have a clean environment and they are very kind.
Jessica Henderson
Aug 2024
I can't believe how I got treated coming to this facility thru agency! Not only did they put out false accusations here say, also assassinated my character. Use me and stop me from going to another facility with no warning, I'm a platinum worker the highest thru the agency I take my job and career seriously and love what I do, it's not fair that here say can stop u from being great with no proof of any such thing or Warning. I WOULDN'T RECOMMEND a soul here look how they did me!!! Thank Me Later
Denise
Sep 2023
I would not recommend this place for your loved one if they need memory care. The place looks nice, homey, and doesn’t smell.. however the level of supervision is extremely lacking, the activities for memory care residents are basically nonexistent and the food is horrible. You will be sold a bill of goods and they do not deliver. There are a lot of falls here due to lack of supervision and inadequate staffing. Your loved one will spend most of their time on their own without any assistance which is not why they are placed in a facility to start with. A nice room with a calendar full of “activities” does not accurately represent this place. I suggest looking elsewhere.
Sharon H
Jan 2023
My mom has been at JTC since 10/1/21. I have all praises for the entire staff. They were able to make a very difficult decision and transition more comforting and reassuring. JTC was the answer to my prayers and has been the perfect fit for my mom.
Michi Hines
Nov 2022
I recently moved my loved one to JCT. The staff are kind and supportive. The facility is cheerful with a "homey" feeling to it.
Friendship Richfield Living - Joseph C Thomas Center offers Memory Care and Skilled Nursing / Long Term Care.
Friendship Richfield Living - Joseph C Thomas Center is located at 3939 Daugherty Rd in Salem, Virginia.
Reviews of this Salem, Virginia skilled nursing and memory care community are mixed: several families describe a warm, home-like atmosphere and kind, attentive staff, while at least one family raises serious concerns about supervision, staffing, and food quality in the memory care unit. With only six Google reviews, the overall picture is limited but split between very positive and very negative experiences.
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