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Entrust of DeSoto Memory Care

8027 W Virginia Dr

3.4(22 ratings)

Entrust of DeSoto Memory Care — photo 11 / 10

Quick Facts

Memory care security
Fully secured, separate memory care wing
Short-term stays
Respite stays offered for recuperation or breaks
Medical transport
Transportation provided to medical appointments

What Families Think

Reviews for Entrust of DeSoto are sharply split: several families praise the recently renovated building and warm, attentive staff, while multiple others report serious lapses in communication and care, including unexplained deaths and medication errors. Prospective families should weigh the positive impressions from tours against the recurring, serious complaints about accountability during crises.

The Good

  • Recently renovated common areas with open floor plan
  • Staff frequently described as warm and friendly
  • Staff join residents in daily activities and outings
  • Facility described as clean and well maintained

The Bad

  • Multiple reports of unexplained deaths with no incident reports given
  • Several reviewers cite understaffing and high staff turnover
  • One report of medication management failure lasting over a week
  • One report of lost belongings and lack of accountability

AI-generated from reviews and community data.

About Entrust of DeSoto Memory Care

Assisted Living, Memory Care Community In Dallas, TX

Consider Entrust of DeSoto

Senior Living Home

Find a great piece of mind knowing that your loved one is comfortable and receiving the best possible assistance in memory care. We want to help you in caring for your loved one’s needs.

Give us a call or stop by our community to take a tour today!

(972) 298-1331

Assisted Senior Living Facility

Centered On Memory Care

Entrust of DeSoto is a senior living community located in Dallas, Texas, offering a wide-range of services designed to meet our residents unique memory care needs. Rest assured that you or your loved one is in good hands with our specialized team. Our community is specially designed for residents with memory issues such as Alzheimer's disease and other forms of dementia.

We strive to create a holistic environment where each individual is understood, accepted and appreciated. Where each resident’s life-story directs how we interact and care for them.

We feature meaningful activities, nutritious and delicious meals and daily routines that support emotional and spiritual well-being and do so in a loving and compassionate manner.

We Believe In

Resident-Centered Care

At Entrust of Desoto, we believe in compassionate, graceful aging. We also believe in excellent customer care. It’s not just an idea It’s a way of life within our memory care community.

Senior Living Community

Entrust DeSoto features unique services and amenities for our residents. From scheduled transportation to daily activities, there’s something for everyone to enjoy in our community. Restaurant-style dining with an onsite chef delivers gourmet meals, with variety; while meeting individual nutritional needs.

Located in Dallas Texas, Entrust of DeSoto features a variety of lifestyle options for senior residents. Our memory care residents select from studio and deluxe studio apartments.

With our outdoor patios, walking paths and beautifully furnished common areas, Entrust of DeSoto provides attractive settings for socializing with family and friends. Entrust of DeSoto is the ideal choice. Browse through our website and give us a call to find out more about everything Entrust of DeSoto has to offer.

Restaurant Style Dining

Freshly prepared meals are served three times daily in our dining room. When you arrive for each meal, our staff will deliver your choice of beverage, and note your selections from the daily specials or alternative choice menu. Special requests are welcomed for individual dietary needs. Just make your preferences known, and we will make sure you’re satisfied. Guests and family members are always welcome to stay. We encourage you to host your personal gatherings, whether it is for a birthday, anniversary or special surprise.

Memory Care Events and Activities

Entrust of DeSoto hosts fun, social recreational events and activities for our residents. Fun outings and trips keep life bright and happy for our entire community. Check here for news and upcoming events.

Memory Care

Well-being is at the center of what we do

Our passion is to create an environment where your well-being is at the center of everything we do. Entrust of DeSoto Memory Care offers a wide range of services designed to meet your or your loved one’s unique needs. No one senior is alike, so we provide lifestyle options that include our unique Memory Care Units. We call this resident-centered care.

At Entrust of DeSoto, we have wellness programs that nourish the body and activities that create community.

This approach extends to many services that exist to simplify your life eliminating some of your burdens while retaining your favorite pastimes and cherished routines. How do we do this Here are a few ways we care for and celebrate our residents.

Wellness and Community

•    A nurse who will monitor the health and wellness of each memory care resident.

•    24-hour care where our experienced, capable staff lend a hand in daily living activities such as dressing, grooming, bathing and toileting. This allows for more individualized attention.

•    Attentiveness to building relationships and recognizing the whole person has social, mental, physical, emotional and spiritual needs to promote socialization and independence.

•    A dining experience where residents enjoy the familiar tastes of home cooked meals; because we know people have different dietary needs, vegetarian, low sugar, low salt and diabetic diets are offered.

•    Opportunities for social interaction that promote a sense of joy, satisfaction and belonging. Appropriate outings, music, card games, readings, creative arts and intergenerational activities are just a few examples. All assist in the creation of regular routines.

•    Outdoor spaces that promote community, provide walking paths through our secured outdoor area with shaded patio.

•    Safety

•    Fully secured and separate wing creating a warm, intimate setting.

•    24/7 emergency call system.

•    Need assistance getting to your medical appointments We will take you.

•    Regular communication with family, loved ones and medical individuals to supply support and continuing education.

Simplifying Life

•    At Entrust of DeSoto, we hire and train staff who respect our residents dignity, independence and individuality in our Memory Care community.

•    Full salon services for both our ladies and gentlemen on site.

•    Respite stays where you recuperate or enjoy a little vacation.

•    Full activity calendar of events to promote levels of participation.

•    Entrust of DeSoto is a senior living community located in Dallas, Texas, offering a wide-range of services designed to meet our residents unique memory care needs.

 

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.4overall · 22 ratings combined

3.4★ on Google (22)

Stephanie Padgett

Oct 2021

via Google

My husband's cell phone was "misplaced " within the first month he was there. His $1300 acoustic guitar ended up being misplaced as well. The staff turnover was ridiculous, leaving my husband in a constant state of confusion. He was only there less than 5 months before he was forced out due to a winter storm damage. Take my advice, put a video camera in your loved one's room. I wish I had. Oh, and be sure to get renters insurance because management will do everything they can to be "unaccountable "

Helen H

Oct 2020

via Google

Entrust was a lifemare for my family.<br>Edit to add- if anyone would like t know our personal experience plz contact me by my alternate email- hvm1333@gmail.com

Ammer Naber

Sep 2019

via Google

Desoto os a great community. It's nice to see a place that is maintained so well. Everyone there looks happy. Excellent care by all of the workers. Happy knowing that the team is skilled and compassionate. Thanks Desoto!

gary merchant

Jul 2018

via Google

Visited with Joe and his team. Very warm and friendly. Staff were very kind and show excellent interaction with resident. Entire facility was very clean and well kept. Prices for placement was exceptions for this level of facility.

Bart Matto

Jun 2018

via Google

I visited the community. I was very impressed by the staff and how friendly they where to me. I was taken on a tour, very informative. The appearance of the property looked recreantly updated, very clean and inviting. I love the home - like atmosphere. Definitely would recommend this community to my family and friends.

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Frequently Asked Questions

What types of care does Entrust of DeSoto Memory Care offer?

Entrust of DeSoto Memory Care offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Entrust of DeSoto Memory Care located?

Entrust of DeSoto Memory Care is located at 8027 W Virginia Dr in Dallas, Texas.

What do families say about Entrust of DeSoto Memory Care?

Reviews for Entrust of DeSoto are sharply split: several families praise the recently renovated building and warm, attentive staff, while multiple others report serious lapses in communication and care, including unexplained deaths and medication errors. Prospective families should weigh the positive impressions from tours against the recurring, serious complaints about accountability during crises.

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