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Ivy Park at Laguna Creek

6727 Laguna Park Dr

4.1(33 ratings)

Ivy Park at Laguna Creek — photo 11 / 6

Quick Facts

Year opened
1985
Memory care setup
Dedicated memory care cottages for residents
Ownership status
Recently changed ownership and management team
Emergency protocol
Care staff call a med tech, not 911, first

What Families Think

Reviews for Ivy Park at Laguna Creek are sharply split: many families praise the staff's warmth, the memory care team, and how quickly concerns are addressed, while a significant minority report serious problems with staffing levels, billing, and medical response, especially in the memory care cottages. Several reviewers note the community recently changed ownership and management, which seems to color both the positive and negative accounts.

The Good

  • Staff described as warm, attentive, and family-like
  • Memory care team praised for compassionate, personalized attention
  • Dedicated memory care cottages for residents with dementia
  • Leadership responsive to families' questions and concerns
  • Clean, attractive grounds and gathering spaces
  • Engaging activities program residents enjoy

The Bad

  • Multiple reports of insufficient staffing, particularly in memory care
  • One report of a resident's death linked to inadequate infection control
  • One report of billing rate increases without proper written notice
  • One report of medication errors and confusion between residents
  • One reviewer described frequent turnover in facility leadership

AI-generated from reviews and community data.

About Ivy Park at Laguna Creek

Ivy Park at Laguna Creek is located in a secure suburban neighborhood of Elk Grove, in the Sacramento area. The community offers a comprehensive range of care services along with bright and spacious apartment homes.

Assisted living at Ivy Park is designed to go beyond support with daily needs, aiming to create a vibrant lifestyle where residents feel at home, cared for, and connected. This includes personalized care, engaging programs, and world-class dining, allowing residents to experience joy-filled days while giving families peace of mind.

The community's memory care neighborhood, called Evergreen, provides a setting of comfort, safety, and connection for residents living with Alzheimer's, dementia, or other cognitive changes. A specially trained team offers gentle, compassionate care that focuses on honoring each resident's unique story, with thoughtful activities meant to spark joy, encourage engagement, and promote emotional well-being.

Overall, Ivy Park at Laguna Creek combines customized assisted living and memory care with meals and activities intended to nourish both body and soul.

Types of Care

Assisted LivingHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.1overall · 33 ratings combined

4.1★ on Google (33)

Joseph Schultz

Feb 2026

via Google

I found the staff and management to be absolutely amazing, the facility is wonderful and inclusive and I am constantly kept up to date about everything from the menu to extra activities. Everyone treats my mother wonderful and she is happy ( most important). I’m so happy with Ivy Park at Laguna Creek, I might be putting in my reservation soon.

Catrina Roberts

Jan 2026

via Google

Very disappointed was bold faced lied to by Carin supposedly the main supervisor for fir cottage memory care my moms birthday is today that’s besides the point the point is she lied my moms birthday is sick today she’s a diabetic but today she’s achy with a soar throat I sent over throat lozenges and jello she didn’t get up for breakfast that’s why I sent jello so I’m on the phone with and they bring her a hamburger fries milk coke and two pieces of cake for lunch little miss liar tells me my mom ordered this straight up lie when I tell she didn’t not she continues to try to shove her lie down my throat mind you I’ve been on the phone most of the morning besides nobody orders two pieces of cake they are aware she’s a diabetic she arrive a yr ago she was 167 in October she was 207 we put her by doctors orders on a heart smart diet two week ago she was 190 Saturday she was 196 and to be lied to that’s she asked for this when she absolutely did not I’m angry I am not stupid they are poisoning her they have been told many times to stop this crap so I am forced to have the issue investigated I will not be lied to by them when it comes to my mother so you go there please keep an eye out for your loved ones because we all know no one orders 2 prices of cake for one meal

Joi Haylock

May 2025

via Google

This facility provides exceptional care, kindness, and professionalism. It can feel scary to trust other people with your loved ones however, The experience at Ivy Park Laguna Creek has been a beautiful blessing. Caring staff, cleanliness, fun activities and the many small ways they foster community all throughout the day for the residents has made it a place for my loved one is blooming at and we are incredibly grateful. Thank you. Shout out to the superb nursing team, staff, and everyone there who shows up and makes it feel like a place you can call home.

Sheriff911

Dec 2024

via Google

I can only speak about the staff, as we didn’t get to move in. My dad needed extra care, that the memory care could not provide. Heather was absolutely amazing, even hugged me, after knowing that I had to put my dog down. Shamari texted me once a week just to check on me and my family and Karan and Marisa came to the hospital to see my dad in person. What an amazing group of people. I toured the place and it was beautiful. Plenty of room, if your parent has memory issues, starting to decline, wondering this is the place for them. If they need a little extra help, have tubes, you need a different place. They can’t accommodate that. It’s not them, believe me. They would if they could, it’s what there licensed by the state to handle. Take my word, if my dad’s health had not declined he would have been there. They were amazing. At the end of the tour, they even gave me three great tasty cookies. If you have doubts about your parents, for there care. At least take a tour. You won’t regret it. In my career, I meet a lot of people, crazy, funny, sad, depressed. I help everyone I come across, not because it’s my job because it’s a calling. And the people I met, I believe it is there calling, to help the elderly.

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Frequently Asked Questions

What types of care does Ivy Park at Laguna Creek offer?

Ivy Park at Laguna Creek offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Ivy Park at Laguna Creek located?

Ivy Park at Laguna Creek is located at 6727 Laguna Park Dr in Elk Grove.

What do families say about Ivy Park at Laguna Creek?

Reviews for Ivy Park at Laguna Creek are sharply split: many families praise the staff's warmth, the memory care team, and how quickly concerns are addressed, while a significant minority report serious problems with staffing levels, billing, and medical response, especially in the memory care cottages. Several reviewers note the community recently changed ownership and management, which seems to color both the positive and negative accounts.

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