1 / 6CMS Care Compare
There is no written review text available for Elderwood at Grand Island, only an aggregate Google rating of 2.6 from 25 reviewers, which suggests some dissatisfaction among families though the specific reasons aren't detailed. The facility offers skilled nursing, long-term care, and rehabilitation services in a 90-bed setting near Niagara Falls.
AI-generated from reviews and community data.
Elderwood At Grand Island is a senior living community in Grand Island, New York offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 2.9 out of 5 across 31 reviews.
Elderwood at Grand Island is a 90-bed skilled nursing facility in Grand Island, New York, offering comprehensive skilled nursing care, long-term care, and subacute rehabilitation services. The community provides short-term rehabilitation for recovery from illness or injury, as well as secure memory care through its Seasons Memory Care Program for residents with dementia.
The facility features comprehensive personalized rehabilitation programs in orthopedic, cardiac, and post-surgical care, including physical, occupational, and speech therapy services. Elderwood at Grand Island is conveniently located near Niagara Falls, Tonawanda, Kenmore, and the northtowns area.
The community is designed with a home-like atmosphere, including beautifully decorated common spaces, spacious patios, gardens, and landscaped grounds to create a warm and vibrant environment for residents.
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Help Me Choose2.9overall · 31 ratings combined
2.9★ on Google (31)
Patty D.
Jul 2026
I cannot thank this facility enough for helping my mother overcome cellulitis. They brought her from not being able to walk, to walking with a walker and now successfully living in an assisted living facility. The place is clean, and the staff is wonderful!
Irene White
Jul 2026
I was discharged from this facility today. From the receptionist to the administrator and everyone in between, I was dealt with kindness and professionalism. Nothing is 100%, but it was close. If I ever need their help again, I would go back in a heartbeat. If I needed anything, within reason, they provided it. They were encouraging and cheered my accomplishments. The surroundings were clean and the decor was cheerful and tastefully done. Whatever issues they had, based on previous reviews, they seem to have been resolved. Based on previous experiences with other Elderwood facilities, I was hesitant about going there and I'm happy that I did. I must give kudos to the therapy department. They're awesome, whether they worked with me individually or if we were just in the gym. They liked the music I would listen to while working out so they automatically got a gold star 🌟 I would recommend them to anyone needing their services. Thank you Elderwood on Grand Island, keep up the good work!
tony Lanphere
May 2026
My wife was moved there for acute rehab. Was only there for 5 days when sha passed away. But Atasha a nurse assistant dud a wonderful with my wife and Christine the social worker was just as good in helping my family with everything. I want to give a very special thank you to both of them.
Deborah Tirado
Mar 2026
I was in rehab at G.I.Elderwood for about a month following hip surgery. The PT & OT were excellent, skilled and fun, they worked me hard but encouragingly and worked hard for me. The nursing staff was professional but somewhat understaffed. The care aid situation was terrible, severely understaffed and to an alarming degree unprofessional. I know there was, and still is, a shortage in aids but, when I was there at least, the aid to patient ratio was way too low and the pro : lazy or rude ratio about 1:3. I was unable to stand or walk unassisted for the first week or so and was left for over an hour on the john or sitting half dressed on the side of my bed for over an hour on several occasions. I had breakfast trays left on a chair across the room several times, I was never given a shower during my entire stay but did get my hair washed twice. The poor food was a blessing in disguise, I lost 27 lbs during my stay. Sadly, I know there are worse places, but this location needs to provide better patient care. Loved my inmates though!
C Gg
Mar 2026
Would not place another family member there again!!! Not going to say too much but we made serval complaints to no resolve to any of them. Biggest problem imo is shortness on staffing and professionalism all around. High turnover of employees from what I’ve seen. Heard conversations in hallway about inadequate pay for staff and how one nurse had to get a second job due to hours being cut. Totally unacceptable to hear that especially what it cost our family to keep our loved ones there. Do better Elderwood shame on you!!!
4 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2025
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2024
Install proper backup exit lighting.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2025
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2023
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity B of L: potential for minimal harm, patternCorrected Dec 24, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Elderwood At Grand Island offers Memory Care and Skilled Nursing / Long Term Care.
Elderwood At Grand Island is located at 2850 Grand Island Blvd in Grand Island, New York.
There is no written review text available for Elderwood at Grand Island, only an aggregate Google rating of 2.6 from 25 reviewers, which suggests some dissatisfaction among families though the specific reasons aren't detailed. The facility offers skilled nursing, long-term care, and rehabilitation services in a 90-bed setting near Niagara Falls.
Elderwood At Grand Island had 4 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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