Judy Scinta
Jul 2026
Both my mother and father have been to McAuley for rehab at various times over the last 5 years. With every stay, they were treated with care, compassion, and professionalism. I'm thankful for the quality of care they received!
Quick Facts
- Total units
- 160
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 160
- Hospital Adjacency
- Located on Kenmore Mercy Hospital campus
- Care Focus
- Specializes in short-term rehab after hospital discharge
- Technology Access
- Wifi and iPads available for FaceTime visits
CMS Care Compare
What Families Think
Reviews for McAuley Residence are mixed: several families praise the physical therapy team and the compassionate care given during hospice stays, while others report serious concerns about nursing care, cleanliness, and communication during medical emergencies. Overall Google rating sits at 2.9 from 49 reviews, reflecting this split experience.
The Good
- Physical therapy program praised as excellent
- Compassionate, dignified end-of-life hospice care
- Rehab staff described as caring and professional
- Families report smooth recovery after cardiac or surgical rehab
The Bad
- One report of dirty rooms and bugs on floor
- One report of language barriers with aides and nurses
- One report of poor communication after a resident's death
- Patient care described as terrible in one review
AI-generated from reviews and community data.
Mcauley Residence is a senior living community in Kenmore, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 2.9 out of 5 across 49 reviews.
About Mcauley Residence
McAuley Residence is a subacute rehabilitation and skilled nursing facility located in Kenmore, New York, on the Kenmore Mercy Hospital site in the Town of Tonawanda. The facility provides medical supervision and personalized care plans developed by physicians, nurses, aides, and rehabilitation specialists for residents with diagnosed conditions or those requiring skilled nursing oversight.
The facility specializes in short-term rehabilitation for patients transitioning from hospital discharge or physician referral, including those recovering from cardiac procedures or other surgeries. Skilled nursing represents the highest level of care available outside a hospital setting, with registered and licensed practical nurses providing 24/7 care for residents recovering from injury or illness, or living with chronic conditions. Therapy and patient education programs support residents in making a smooth transition back to independent living.
Nursing aides provide assistance with daily living activities including housekeeping, personal grooming, and companionship to help residents maintain independence regardless of age or mobility limitations. Rehabilitation patients receive comprehensive care that addresses their medical and personal support needs throughout their recovery.
Regularly scheduled activities for longer-term residents include outings for shopping or entertainment, seasonal and holiday celebrations, and morning exercise programs. All activities are designed to accommodate varying levels of cognition and dexterity, with rehabilitation patients welcome to participate as their therapy schedules allow. Wireless internet access and iPads are available throughout the facility for communication and FaceTime visits.
Visitors benefit from free parking in a convenient lot next to the building accessible from Military Road, separate from hospital traffic. McAuley Residence has been recognized among the top 10 percent in the nation for resident and family satisfaction and holds HealthStream's QAPI Accreditation for excellence in continuously improving quality of care.
Types of Care at Mcauley Residence
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Mcauley Residence
2.9overall · 49 ratings combined
2.9★ on Google (49)
michelle greis
Jun 2026
The care my dad received during his final four days in hospice was exceptional. The staff showed him kindness, compassion, and dignity every step of the way. In just a few days, the did more for his comfort and wellbeing than another nursing had done over a longer period. Our family is deeply grateful for the support and care they provided during a difficult time.
Michael Davidson
May 2026
My mom went here for rehab after a medical event. They did a superb job taking care of her while she was in there. I would not hesitate to contract them for rehabilitative services again.
Bridget Castillo
Apr 2026
The rehab dept for PT is excellent. But the nursing area is not good. Rooms are dirty. Ants or some kind of bugs on floor in rooms. The aides and some nurses either don't speak or understand English. Patient care is terrible. Dirty linen left in bathroom for days. Never will recommend this place ever. The 1 star is for PT
Chuck Broncato
Nov 2025
My,father was transferred from kenmore mercy last friday-7th 11 hours later he had passed away.the call i received letting me know my father passed was we found your father on the floor without his gown on he was weak and put on oxygen and morphine no one called me as his health care proxy to notify me of this.his gown untied itself and just flew off by itself.i never got called to let me know his clothes & wallet was there i had to call them to find out.this is not a real hospice run facility at all it's connected to kenmore mercy hospital and has a wing for hospice patients Do Not put your family here avoid this place at all costs
Frequently Asked Questions
What types of care does Mcauley Residence offer?
Mcauley Residence offers Skilled Nursing / Long Term Care.
Where is Mcauley Residence located?
Mcauley Residence is located at 1503 Military Road in Kenmore, New York.
What do families say about Mcauley Residence?
Reviews for McAuley Residence are mixed: several families praise the physical therapy team and the compassionate care given during hospice stays, while others report serious concerns about nursing care, cleanliness, and communication during medical emergencies. Overall Google rating sits at 2.9 from 49 reviews, reflecting this split experience.
How can families visit Mcauley Residence?
Submit the Request Information form on this page to connect with Mcauley Residence and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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