2.9(77 ratings)· Buffalo average: 3.2
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Schofield Residence Nursing Facility is a senior living community in Buffalo, New York offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 77 reviews.
Schofield Residence Nursing Facility is a non-profit skilled nursing and assisted living community in Buffalo, New York, licensed for up to 120 Medicare and Medicaid certified beds. The facility offers 24-hour staffing with on-site registered nurses, medication management, and emergency call systems, along with private rooms and bathrooms, restaurant-style dining, housekeeping and laundry services, dietary accommodations, and social activities in gathering spaces.
The community holds a 4 of 5 CMS overall star rating. However, reviews are decidedly mixed, with significant concerns about responsiveness to resident needs. Multiple reviewers reported that call bells go unanswered, leading to falls and preventable incidents. Other families cited issues with personal care, lost belongings, and wound management during stays. One reviewer commended attentive staff for their kindness and helpfulness with a resident.
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Help Me Choose2.9overall · 77 ratings combined
2.9★ on Google (77)
Stacey Woock
Jun 2026
NEVER I REPEAT NEVER send a loved one here. They almost killed my mother. She had bruises on her face and I had to call the ambulance to have her admitted back to the hospital.She was so severely infected and her wounds were not even looked at. We were only there for two days.
Ashley Jackson
Mar 2026
***I had to come back to edit my review now that my grandmother was transferred out of Schofield that this is actually NOT a place I would recommend sending your loved one. It turns out during the several weeks my grandmother was in their care, they never once helped her brush her teeth. They lost her clothes and all of her toiletries that were brought in. And worst of all, the social worker AMANDA treated my family with blatant disrespect. She refused to meet face to face with my mother and made the process of transferring my grandmother out as difficult as possible. She treated us terribly and I hope she reconsiders her line of work***<br><br>Firstly, the place could use some sprucing up and maybe some renovations to brighten things up. But I have to say, my grandmother is at Schofield for rehab and I found the staff to be very kind and attentive and I feel good about her being there. The aide came in her room several times during my visit with her to check on her and was prompt in assisting her roommate when she needed a hand. I think Schofield is a decent place!
Anne Flansburg
Jan 2026
I visited my friend today at Schofield and want to commend Michael, who brought the dinner food tray to room 232. He was kind and caring, helped her set up the drinks and spoke so kindly. Being observant he noticed that she had spilled milk from her lunch in another part of the room. He went out and got a rag to wipe it up and cleaned the area. This is an individual who could have looked the other way and said 'not my job'. Instead, he took the initiative to consider her personal needs. Compliments to Michael, and the residents and management are lucky to have such a caring individual.<br><br>Anne
Jennifer Hanna
Jan 2026
Do not place your loved one here. My father, who unfortunately is a resident here, fell in bathroom after going by himself because they never answer the call bell. He had to crawl across the floor to call for help. I called nursing supervisor Nicole for update and to express my concerns, and she told me “He has every right to fall.” She also very rudely informed me no further interventions would implemented to ensure he does not fall again. She then advised me to contact my father’s wife who could have told me this. I have never been spoken to so unprofessionally by a healthcare worker. They clearly do not care about my father’s safety and well being but have no problem taking my family’s money every month. Do your loved one a favor and find another facility.
Beth H.
Jan 2026
Abhorrent. Avoid taking any loved ones here at ALL cost. The staff never check on my grandpa and he had a fall. The staff never answer his calls when he needs help to go to the bathroom, and needed to try to go on his own. The “nurse” Nicole ignored multiple calls then told my mom that my grandpa “had the right to fall.” What does that even mean? How DARE healthcare “professionals” treat and talk about their patients this way? I have never, ever heard of such a thing in my life. This is absolutely insane. The staff has been repeatedly rude and disgusting towards a worried family. If I had any power to get my grandpa to somewhere even HALFWAY decent, I would. AVOID THIS PLACE AT ALL COSTS. The staff should be ashamed of themselves to treat people this way. So much money paid for staff to tell our family that my grandpa can just go and fall because they won’t go check on him. I’m convinced that this place just hired anyone who applied, who have no healthcare training at all.
4 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2025
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2023
Establish staff and initial training requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 10, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 10, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2021
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2021
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2021
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Schofield Residence Nursing Facility offers Assisted Living and Skilled Nursing / Long Term Care.
Schofield Residence Nursing Facility is located at 3333 Elmwood Ave in Buffalo, New York.
Schofield Residence Nursing Facility carries a 2.9 out of 5 rating from 77 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Schofield Residence Nursing Facility had 4 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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