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Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living

415 Elderberry Lane

2.6(20 ratings)

Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living, photo 11 / 5

Quick Facts

Total units
80
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
80
Rehab program goal
Structured plan targets 10-day return home
Quality recognition
Bronze Award from AHCA/NCAL for quality
Service area
Serves Madison, Buncombe, and nearby counties

What Families Think

There are no detailed reviewer comments available for Elderberry Health Care, but its Google rating of 2.7 from 21 reviews points to some dissatisfaction among families. The description emphasizes a structured post-hospital recovery program, round-the-clock skilled nursing, and a secure assisted living setting, along with an industry quality award.

The Good

  • 24/7 skilled nursing and medical care team
  • Structured program aims for 10-day return home
  • Secure assisted living environment for daily support
  • Bronze Award recognition for quality outcomes
  • Rooms described as spacious and private

The Bad

  • Google rating of only 2.7 from 21 reviews
  • No published pricing information available

AI-generated from reviews and community data.

Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living is a senior living community in Marshall, North Carolina offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.6 out of 5 across 20 reviews.

About Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living

Elderberry Health Care in Marshall, North Carolina provides transitional rehabilitation, skilled nursing care, and assisted living services. The facility serves Madison, Buncombe, and surrounding counties as a senior care provider.

Transitional rehabilitation at Elderberry is designed to help residents recover quickly and comfortably after surgery or illness, with a personalized recovery plan focused on restoring strength, independence, and confidence. The facility accepts pre-surgical reservations and operates under a trademarked "Home in Just 10 Days" approach for patients returning home after hospitalization.

Skilled nursing services are available around the clock, with a dedicated care team delivering medical and personal care with focus on comfort, dignity, and quality of life. Assisted living provides a secure environment with personalized assistance for activities of daily living, offering residents a balance of support and independence along with community and companionship.

Rooms at the facility are described as beautiful, spacious, and private. Elderberry is a Bronze Award recipient from the American Health Care Association/National Center for Assisted Living for Commitment to Quality, recognized through the Baldrige Performance Excellence Framework for superior performance in quality outcome areas.

Types of Care at Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living

2.6overall · 20 ratings combined

2.6★ on Google (20)

Amanda Meadows

Oct 2025

via Google

I placed my Mother here for PT this is the worse place ever please please don't ever send your loved ones here...I would like to start out by mentioning My mother is completely bed ridden she can not walk and had just had a stroke... My Mother asked for her diaper to be changed at 4am on Monday September 29th because she was burning...Natalie came in her room got her out of bed made her sit in a wheelchair at the nurses station laughing at her for 4 hrs while my Mother begged them to take her back to her room... This is absolutely cruel!! She was only there for 5 days...In those 5 days her bed was not changed,she was not bathed...I would change her chucks ever time I came to visit her and clean her room up...Then made my mother out to lie about everything...They don't even deserve 1 star from me....If your loved ones need PT please do it at home or go to out patient anywhere but this place

JB Kilpatrick

Dec 2021

via Google

Do not place your loved one here, especially if they are disabled or terminally ill. I could fill a book with the negative experiences. After my Aunt's 2nd hospitalization in 8 months for severe dehydration (so bad that her kidney's were shutting down), I was told by an Elderberry representative that she could not return unless I inappropriately used her funds to pay an outstanding balance for her previous guardian (whom died at Elderberry). When I stated that I did not want her to return to Elderberry because of neglect, he hung up on me. They have still not returned my calls about retrieving what is left of my Aunt's personal belongings (anything a resident takes in there from clothes to wheelchairs vanishes).

Rachel Hunsinger

Sep 2021

via Google

Elderberry Healthcare took care of both of my parents at separate times during their final months. We met several kind and caring staff and have the highest regard for Dr. Barnhardt. Karen Cutshall always promptly responded to any question we had. We appreciate the entire team.

Essie Branam

Feb 2017

via Google

My Aunt was there for 6 years they was so good to her. My brother-in law broke his hip a year ago & had to go for therapy they were real good to him. Last week he was in the hospital again & he wanted to go back there. I would highly recommend them.

Lynda Lynch Ross

Feb 2016

via Google

I have first hand experience within multiple areas of this skilled nursing facility. I've never seen nothing less than the most professional, knowledgeable, caring, empathetic and beyond loving, considerate and motivativatingly, dedicated staff, whose number one interest is keeping the residents happy, content and healthy as possible.

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Government Inspection History

4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 19, 2025Health Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

Aug 28, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Establish an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 25, 2024

  • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 25, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Oct 25, 2024

Jun 22, 2023Fire Safety StandardHealth Standard11 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity B of L: potential for minimal harm, patternCorrected Jul 20, 2023

Oct 28, 2021Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living offer?

Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living located?

Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living is located at 415 Elderberry Lane in Marshall, North Carolina.

What do families say about Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living?

There are no detailed reviewer comments available for Elderberry Health Care, but its Google rating of 2.7 from 21 reviews points to some dissatisfaction among families. The description emphasizes a structured post-hospital recovery program, round-the-clock skilled nursing, and a secure assisted living setting, along with an industry quality award.

How did Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living do on recent health and safety inspections?

Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living?

Submit the Request Information form on this page to connect with Elderberry Health Care - Skilled Nursing Home, Post Acute Care and Senior Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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