MyLivingChoice

El Paso Home Care

4171 N Mesa St Ste B202

1(1 rating)· El Paso average: 4.4

El Paso Home Care, photo 11 / 3

Quick Facts

Insurance coordination
Works with Molina and Amerigroup for respite care
Veteran benefits support
Assists with VA Aid and Attendance benefit claims
Scheduling flexibility
Offers both hourly shifts and 24-hour care
Caregiver matching
Uses a compatibility matching process for client-caregiver fit

What Families Think

There is only one public review for El Paso Home Care, and it describes serious problems with caregiver reliability and communication. The agency's own description highlights in-home personal care, respite services, and support with VA benefits, but there is not enough reviewer feedback to confirm consistent quality of care.

The Good

  • Respite care available for family caregivers needing relief
  • Works with Molina and Amerigroup insurance for respite eligibility
  • Helps veterans and spouses access VA Aid and Attendance benefits
  • Offers flexible scheduling from hourly shifts to 24-hour care
  • Uses a compatibility matching process for caregiver fit

The Bad

  • One report of caregivers frequently late or not showing up
  • One report of unanswered calls and texts from staff
  • One report that supervisor complaints did not lead to improvement
  • Only a single published review, making it hard to judge consistency

AI-generated from reviews and community data.

El Paso Home Care is a senior care provider serving El Paso, Texas offering At-Home Care.

About El Paso Home Care

El Paso Home Care LLC provides in-home care services in El Paso, Texas. The agency offers personalized caregiving focused on helping clients maintain independence and quality of life while remaining in their homes.

Services include personal care assistance with daily living activities such as dressing, hygiene, and incontinence care. The agency also provides light housekeeping, meal planning and preparation with attention to physician-approved nutritional guidelines, and medical escort services to accompany clients to doctor appointments.

Respite care is available for family caregivers who need temporary relief from caregiving responsibilities, allowing them to rest while trained staff attend to their loved one's needs. The agency works with insurance providers including Molina and Amerigroup for respite care eligibility and can arrange flexible scheduling for hourly shifts or 24-hour care as needed.

El Paso Home Care LLC uses a compatibility matching process that compares client preferences and needs with caregiver profiles and qualifications to help ensure good fit and peace of mind. The caregivers are fully insured and trained in compassionate, competent in-home care delivery.

Veterans and surviving spouses may be eligible for Aid and Attendance benefits, a tax-free monthly benefit from Veterans Administration that can be applied toward home care services as an acceptable medical expense.

Types of Care at El Paso Home Care

At-Home Care

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Reviews of El Paso Home Care

1overall · 1 ratings combined

1★ on Google (1)

Norma Baird

Apr 2026

via Google

We’ve had a very frustrating experience with this home healthcare provider. It has been a constant struggle to get reliable help for my mom. Caregivers are frequently late, call in at the last minute, or sometimes don’t show up at all without any notice. Communication is also a major issue—calls and texts often go unanswered. I’ve raised these concerns with supervisors multiple times, but nothing has improved. At this point, we’ve decided to switch to another company because we need consistent and dependable care. Unfortunately, I cannot recommend this provider.

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Frequently Asked Questions

What types of care does El Paso Home Care offer?

El Paso Home Care offers At-Home Care.

Where is El Paso Home Care located?

El Paso Home Care is located at 4171 N Mesa St Ste B202 in El Paso, Texas.

What do families say about El Paso Home Care?

There is only one public review for El Paso Home Care, and it describes serious problems with caregiver reliability and communication. The agency's own description highlights in-home personal care, respite services, and support with VA benefits, but there is not enough reviewer feedback to confirm consistent quality of care.

How can families visit El Paso Home Care?

Submit the Request Information form on this page to connect with El Paso Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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