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Dolphin Pointe Health Care

5355 Dolphin Point Blvd

4.2(146 ratings)· Jacksonville average: 4.2

Dolphin Pointe Health Care — photo 11 / 5

Quick Facts

Total units
146
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
146
Therapy pools
Two heated pools with underwater treadmills
Campus setting
60-acre waterfront campus on St. Johns River
Academic partnership
Clinical training partnership with Jacksonville University
Nursing coverage
24-hour licensed nursing care on-site

What Families Think

Reviewers generally praise the therapy team, nursing staff, and cleanliness at Dolphin Pointe, with several families highlighting smooth admissions and attentive care during rehab stays. However, at least one serious complaint about a discharge involving dehydration and low electrolytes raises concerns about care coordination at discharge, and food quality was noted as a weak point.

The Good

  • Attentive, caring nursing staff
  • Motivating, effective physical therapy team
  • Clean, well-organized facility
  • Smooth, supportive admissions process
  • Private suites with private bathrooms

The Bad

  • One report of a concerning discharge with dehydration, low electrolytes
  • One reviewer described repeated food quality issues, fried foods, few vegetables

AI-generated from reviews and community data.

About Dolphin Pointe Health Care

Dolphin Pointe Health Care Center is a skilled nursing and rehabilitation facility located in Jacksonville's Arlington neighborhood on the St. Johns River. The center offers inpatient and outpatient rehabilitation services including physical therapy, aquatic therapy, occupational therapy, and speech-language pathology, all under one roof.

The facility provides 24-hour licensed nursing care for patients recovering from surgery, stroke, cardiac events, and serious injuries. Services include IV therapy, wound management, and post-surgical monitoring in private suites with private bathrooms. The center also offers ongoing skilled nursing care for residents requiring daily support in a supervised setting, serving patients from across Duval County including Arlington, University Park, Mandarin, Orange Park, and surrounding communities.

Dolphin Pointe features two heated therapy pools equipped with underwater treadmills and video feedback, a full-size therapy gym overlooking the St. Johns River, and a large outpatient-capable therapy space. The facility was designed with private suites and private baths throughout, and sits on a 60-acre campus in the Arlington neighborhood. The clinical team partners with Jacksonville University for continuing education to stay current on the latest rehabilitation methods.

Therapy programs address orthopedic recovery including joint replacements, fractures, and sports injuries; neurological conditions; occupational therapy for activities of daily living; and speech-language pathology for communication disorders and swallowing difficulties. Treatment plans are built around individualized goals rather than one-size programs, with licensed therapists providing one-on-one care and monitoring progress toward specific functional milestones.

The center includes wellness programs addressing the whole person, with therapeutic exercise groups and social activities designed to support emotional and mental health during recovery. The waterfront setting on the St. Johns River includes outdoor courtyards and garden paths providing space for residents and patients to decompress outside the clinical environment.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 146 ratings combined

4.2★ on Google (146)

Janine Van Aken Lisboa

Jun 2026

via Google

Moved my dad from an undesirable facility and Dolphin Pointe is amazing. Laura Macdonald took care of all the paperwork and made the move easy and RN Stephanie is an angel and you can see she cares goes above and beyond. I am so glad my dad is here now Thank you all staff for making this transition easier on my family and especially my dad.

Yolanda Allen

May 2026

via Google

I had a very good stay at Dolphin point. The staff and therapists were great .The only thing I didn't like was the food. Too many fried food and carbs. Lack of fresh vegetables and fruit..

Fred See

May 2026

via Google

Care was excellent. All of the staff were helpful and caring. I was very impressed with the class that took care of me. Therapy was great and is now allowing me to go home.

Lovely Me me

Feb 2026

via Google

Inspite of all the bumps in the road I was willing to give D.P.H.C the benafit of doubt. However when they sent my mom home talking out her head and dehydrated. That was it my mom electrolytes was low too low and I kept asking did my mom seem OK. I was told your mom is fine just fine. The same day they discharge her we had to send her out on the ambulance. She came home at 2:00 and was going by ambulance by 2:30. They did know labs and I could tell some of them didn't care one way are the other. I am never sending my mom back to anyone's rehab ever again.

Annabelle Andrews

Feb 2026

via Google

I walked in unsure, but left with the best experience I’ve had in months. The staff at Dolphin Pointe Health Care, especially Mr. Kallen, were incredibly supportive and friendly, and the facility was spotless and well organized. From the moment I arrived I felt welcomed, and the physical therapy team helped me feel confident and motivated. The nurses were attentive and kind. I highly recommend this center for anyone looking for a clean, caring environment where you truly feel taken care of.

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Frequently Asked Questions

What types of care does Dolphin Pointe Health Care offer?

Dolphin Pointe Health Care offers Skilled Nursing / Long Term Care.

Where is Dolphin Pointe Health Care located?

Dolphin Pointe Health Care is located at 5355 Dolphin Point Blvd in Jacksonville, Florida.

What do families say about Dolphin Pointe Health Care?

Reviewers generally praise the therapy team, nursing staff, and cleanliness at Dolphin Pointe, with several families highlighting smooth admissions and attentive care during rehab stays. However, at least one serious complaint about a discharge involving dehydration and low electrolytes raises concerns about care coordination at discharge, and food quality was noted as a weak point.

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