Angela Sanctuary
Feb 2026
Best staff ever! My mother was well taken care of. Clean and compassionate facility, highly recommended.
1 / 5Quick Facts
- Total units
- 92
- Medicare rating
- 2 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 92
- Inspections
- View history (53 citations)
- Ownership model
- Not-for-profit continuing care retirement community
- Care escalation option
- Personal care assistance available for added fee
- Rehab continuity
- Held rehab bed for resident during hospital stay
- Therapy delivery
- Physical and occupational therapy provided in-apartment
CMS Care Compare
What Families Think
Families describing personal experience with Day Brook Village generally praise attentive nursing, housekeeping, and maintenance staff, and say the continuum from independent living to skilled nursing made transitions after illness smoother. The community's overall rating is dragged down by a report from an outside vendor about an unpaid invoice, which is unrelated to resident care but worth noting when researching the business's responsiveness.
The Good
- Staff described as kind, attentive, and responsive
- Housekeeping and maintenance praised for quick, thorough work
- Continuum of care eased transition after hospital stay
- Dining hall set up like a clean, restaurant-style space
- On-site rehab and therapy helped residents recover in place
The Bad
- One report of a vendor invoice left unpaid for months
- One reviewer noted the building isn't the most modern facility
- Google rating is mixed despite several strongly positive reviews
AI-generated from reviews and community data.
Day Brook Village Senior Living is a senior living community in Holyoke, Massachusetts offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 2.9 out of 5 across 28 reviews.
About Day Brook Village Senior Living
Day Brook Village Senior Living is a not-for-profit continuing care retirement community offering independent living in Holyoke, Massachusetts, located in the Pioneer Valley. The community provides all-inclusive independent living where residents are relieved of meal preparation, laundry, cleaning, and home maintenance responsibilities.
Should residents' needs change over time, Day Brook Village offers a personal care assistance program available for an additional fee, allowing residents to age in place within the community. This flexibility is part of the community's continuing care model designed to support residents as their circumstances evolve.
The Village emphasizes an engaging lifestyle with activities and social opportunities throughout the day. Residents enjoy beautiful walking paths for nature appreciation and access to community events and adventures. The community is situated in the heart of the Pioneer Valley, enabling residents to remain connected to the region's vibrant culture and amenities.
Day Brook Village is integrated into the broader Holyoke and Pioneer Valley communities, with a commitment to ensuring residents can continue to enjoy the area's offerings. Whether long-time Holyoke residents or those relocating to be near family and friends, the community aims to provide a welcoming environment for aging in place.
Types of Care at Day Brook Village Senior Living
Independent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Outdoor Patio
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Day Brook Village Senior Living
2.9overall · 28 ratings combined
2.9★ on Google (28)
Kad Industries, Inc.
Oct 2025
Daybrook Village has refused to pay for services rendered (see photo of project). Payment has been overdue since June (it is now the end of October). Absolutely no response to repeated calls and emails since work was completed. Do not do business with this place unless they pay up front.
Sheila Laroche
Jun 2025
Making the decision to move your aging parent from their home to an independent or assisted living arrangement is never easy. The marketing staff at Daybrook Village was so helpful, considerate and understanding of all that we were going through as a family trying to make this decision. They made this process so much easier for my mother, my brothers and me. Once the decision was made and we started moving my mother in the staff made all of us feel so welcome and comfortable it was amazing. Nursing administration, maintenance and other residents have been incredibly friendly, helpful and made us feel comfortable that our mother has people around 24 seven that take her safety health and well-being as a priority. In her first year at Daybrook she became ill, went to the hospital and when discharged needed to be placed in short term rehab. Since she was a resident in Independent living Day Brook made sure to hold a bed for her in their rehab facility and ensure a smooth transition back to her apartment. They provided physical therapy and occupational therapy in her home/apartment to continue her recovery and make sure she got back to her normal living abilities. Nursing has taken over shower assistance and assistance with getting to and from the dining hall, housekeeping cleans weekly and does an amazing job, maintenance has always responded quickly and resolves any issues immediately. The administration staff responds to any concerns we as a family have immediately and quite honestly continually surpass all of our expectations. I won’t list names in case I forget someone however I can honestly say that every single person at Day Brook has been wonderful to work with and they are incredibly supportive and responsive. We have even called to security at night because my mother couldn’t get the television to work and they went right up and helped her get to working. They have lightened the work of caring for my mother and made it so we can enjoy visiting and being together without being the primary care giver any longer. I have nothing but gratitude and respect for the entire staff at DayBrook. I would highly recommend this location for anyone considering downsizing and looking for a safe, caring location for your parent(s).
Lynn Bonesteel
Nov 2024
Did a tour of facility today, mom is moving in soon. Absolutely loved it there!!! Staff was so nice and social with residents and also welcomed mom with huge smiles. The whole facility was very clean, organized with lots for residents to do. Felt like everyone ,mutually, felt like family. The dining hall was set up like a restaurant and immaculate. I love that mom has options to start independent when help is needed assisted living then skilled nursing. I highly recommend you check this option out rather than sticking loved ones in a nursing home
Josh Sabato
Mar 2024
My mother was a resident of Daybrook for a couple of months following a stroke. My family and I thought she was very well cared for during her time there. Is it the most modern facility in western Mass? No, but she was treated with kindness and dignity by the nurses, aides and physical therapists the entire time she was there and we are very grateful to all of them for helping her.
Government Inspection History
5 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 18, 2025Health Complaint3 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2025
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025
Apr 3, 2025Fire Safety StandardHealth Standard20 citations
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity B of L: potential for minimal harm, patternCorrected May 18, 2025
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected May 18, 2025
Mar 26, 2025Health Complaint3 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Feb 5, 2024Fire Safety StandardHealth Standard10 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024
Ensure each resident receives an accurate assessment.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 21, 2024
Aug 4, 2022Fire Safety StandardHealth Standard17 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2022
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2022
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2022
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Day Brook Village Senior Living offer?
Day Brook Village Senior Living offers Independent Living and Skilled Nursing / Long Term Care.
Where is Day Brook Village Senior Living located?
Day Brook Village Senior Living is located at 298 Jarvis Avenue in Holyoke, Massachusetts.
What do families say about Day Brook Village Senior Living?
Families describing personal experience with Day Brook Village generally praise attentive nursing, housekeeping, and maintenance staff, and say the continuum from independent living to skilled nursing made transitions after illness smoother. The community's overall rating is dragged down by a report from an outside vendor about an unpaid invoice, which is unrelated to resident care but worth noting when researching the business's responsiveness.
How did Day Brook Village Senior Living do on recent health and safety inspections?
Day Brook Village Senior Living had 5 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Day Brook Village Senior Living?
Submit the Request Information form on this page to connect with Day Brook Village Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Day Brook Village Senior Living? Claim this listing to update photos, pricing, and details. It's free.
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