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Cypress Grove Rehabilitation Center

4255 Medwell Dr

4.2(59 ratings)· Newburgh average: 4.4

Part of American Senior Communities · 104 communities · 4.1★ average

Cypress Grove Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
90
Discharge Planning
Care team sets discharge goals within 72 hours
Respite Care
Short-term respite stays can extend to long-term
Hospice Partnership
Hospice care delivered via local hospice partners

What Families Think

Reviewers largely praise Cypress Grove's rehabilitation therapists and the compassion shown by nursing staff and social workers, especially during end-of-life care and short-term recovery stays. However, one family reported a serious lapse in basic nursing care and communication, raising concerns about consistency in monitoring and follow-up.

The Good

  • Highly rated outpatient and inpatient physical/occupational therapy
  • Staff described as attentive and compassionate during hospice/end-of-life care
  • Social workers praised for advocating fiercely for patients
  • Personalized attention from nurses, aides, and therapists
  • Strong support for veteran residents

The Bad

  • One report of serious neglect: unmonitored bladder retention and repeated falls
  • One report of poor family communication after a fall and transfer

AI-generated from reviews and community data.

Cypress Grove Rehabilitation Center is a senior living community in Newburgh, Indiana offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 59 reviews.

About Cypress Grove Rehabilitation Center

Cypress Grove Rehabilitation Center, located in Newburgh, Indiana, offers short-term rehabilitation, memory care, long-term care, respite care, hospice care, and outpatient therapy services. The community is operated by American Senior Communities and serves residents across multiple levels of care need.

Short-term rehabilitation is designed for individuals recovering from stroke, cardiovascular difficulties, orthopedic surgery, and other debilitating conditions. This program includes physical, occupational, and speech/language therapies along with support from doctors, nurses, therapists, and social workers. The facility features a Road to Recovery program in which the interdisciplinary team, patient, and family meet within 72 hours of admission to establish discharge goals. Services include wound care, fall prevention, mobility training, strength-building, and wellness conditioning.

The memory care program specializes in serving individuals experiencing Alzheimer's disease and other forms of memory loss through a structured, person-centered, wellness-based model. The program incorporates stimulating daily activities designed to sustain independence and promote well-being while maintaining a secure environment where residents have a sense of belonging and meaning. Long-term care is available for those who require ongoing assistance with daily tasks due to illness, injury, or frailty, with care provided by licensed nurses and a full interdisciplinary team in home-like, cheerful settings.

Respite care services allow family caregivers temporary relief from their responsibilities, accommodating short-term stays that can extend to longer-term care if needed. Hospice and palliative care services are offered in partnership with local hospice companies and include skilled nursing, spiritual and bereavement counseling, medical equipment, and pharmacy services. Outpatient therapy programs combine trained therapists with the latest technologies to address mobility, pain reduction, and post-operative recovery needs.

The facility accepts multiple payment options including Medicaid for qualified applicants, with Medicaid specialists available to assist families through the application process.

Types of Care at Cypress Grove Rehabilitation Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Cypress Grove Rehabilitation Center

4.2overall · 59 ratings combined

4.2★ on Google (59)

Glenda Zint

May 2026

via Google

After I broke my arm, I was looking for a place to do outpatient therapy. I found Cypress Grove in Newburgh. What a hidden gem! Besides the fact it was close and convenient, I had the best experience! As I entered the building it felt very welcoming. My therapists, Matthew and Jessica were great! I loved working with them! They were very personable and at the same time, professional. They kept my goals and progress as top priority. When asked about goals on the first day, I said being able to go horseback riding on my vacation that had to be postponed because of the accident. In just a few weeks, they had me good as new and I was able to climb on that horse and hang on! Thanks guys! I’ll have to say I had fun doing therapy with you!

Derrick

Apr 2026

via Google

The staff are something else!! This place has blown me away with how much the staff actually care about their residents. Thank you Cypress Grove!!

Josh Tippett

Mar 2026

via Google

Terrible people at this place! One star is the lowest they’d allow me to rate them. My grandad was there and they did a subpar job at best taking “care” of him. They let his bladder fill up to contain nearly 2L of liquid. He fell several times and wasn’t good with communication to the family. They lost where he was sent after he had fallen. I wouldn’t recommend this place to the worst people in the world

Shawna Jones

Feb 2026

via Google

I have stayed at a few rehabilitation places and this is one of the best. There are too many nurses,aides,therapists,patients to name but I will truly miss this establishment. They care so much about people's hearts and health and I love every single one. Brandi the nurse practitioner listened and helped as well. Thank you Cypress Grove. You will be missed!

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Government Inspection History

6 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026

Jan 8, 2026Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2026

May 30, 2025Fire Safety StandardHealth Standard3 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025

May 17, 2024Fire Safety StandardHealth Standard6 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2024

Nov 29, 2023Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2023

Nov 1, 2023Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 1, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cypress Grove Rehabilitation Center offer?

Cypress Grove Rehabilitation Center offers Memory Care and Skilled Nursing / Long Term Care.

Where is Cypress Grove Rehabilitation Center located?

Cypress Grove Rehabilitation Center is located at 4255 Medwell Dr in Newburgh, Indiana.

What do families say about Cypress Grove Rehabilitation Center?

Reviewers largely praise Cypress Grove's rehabilitation therapists and the compassion shown by nursing staff and social workers, especially during end-of-life care and short-term recovery stays. However, one family reported a serious lapse in basic nursing care and communication, raising concerns about consistency in monitoring and follow-up.

How did Cypress Grove Rehabilitation Center do on recent health and safety inspections?

Cypress Grove Rehabilitation Center had 6 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cypress Grove Rehabilitation Center?

Submit the Request Information form on this page to connect with Cypress Grove Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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