MyLivingChoice

Columbia Healthcare Center

621 W Columbia St

3.8(63 ratings)· Evansville average: 4.4

Part of American Senior Communities · 104 communities · 4.1★ average

Columbia Healthcare Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
171
Personal contact program
Each resident gets a dedicated care companion
Memory care setup
Secured memory care neighborhood on-site
Respite stays
Short-term respite care available for caregivers
Medicaid help
On-site specialists assist with Medicaid applications

What Families Think

Reviews of Columbia Healthcare Center are sharply divided: many families praise the therapy team, memory care staff, and the personal 'care companion' program, describing a family-like atmosphere and strong rehab outcomes. However, a notable number of reviewers report serious concerns about neglect, unanswered call lights, and inconsistent staffing on certain shifts.

The Good

  • Therapy team (PT/OT/speech) praised repeatedly by reviewers
  • Care companion program gives each resident personal staff contact
  • Memory care program in a secured environment
  • Staff described as caring and family-like
  • Business office helps navigate Medicaid and insurance paperwork
  • Successful rehab outcomes reported after short stays

The Bad

  • Multiple reports describe night-shift staff sleeping on duty
  • Several reviewers cite unanswered call lights and slow response
  • Reports of soiled linens and diapers left unchanged
  • One reviewer notes a high staff turnover rate
  • Some reviewers describe unpleasant odors and rude staff

AI-generated from reviews and community data.

Columbia Healthcare Center is a senior living community in Evansville, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 63 reviews.

About Columbia Healthcare Center

Columbia Healthcare Center is located in Evansville, Indiana, and offers a full continuum of senior care services, including short-term rehabilitation, memory care, long-term care, respite care, hospice care, and outpatient therapy. The community emphasizes a person-centered approach, aiming to become an extension of each resident's family while helping them and their loved ones find answers, solutions, and peace of mind.

Short-term rehabilitation is designed for those recovering from strokes, cardiovascular difficulties, orthopedic surgery, and other debilitating conditions. The program includes physical, occupational, and speech/language therapies delivered by an interdisciplinary team of doctors, nurses, therapists, social workers, and other care providers. Through the Road to Recovery program, exclusive to American Senior Communities, the care team, patient, and family meet within the first 72 hours of admission to map out discharge goals. Additional rehabilitation services include wound care, fall prevention, contracture management, wheelchair positioning, mobility training, and strength-building and aerobic conditioning programs.

The community's memory care program is structured and research-based, using a person-centered, wellness-based model that incorporates stimulating daily activities to support independence and a healthy spirit. The program focuses on maintaining a secure environment where residents experience a sense of belonging and meaning each day, including a Meaningful Day activity program built around four domains of wellness.

Long-term care is available for residents who need assistance with daily tasks due to illness, injury, or frailty, and can no longer be cared for at home. Care is provided under the guidance of an attending physician by licensed nurses, specially trained health care aides, and an interdisciplinary team, with services including social activities and physical, occupational, and speech therapies. The settings are described as home-like, cheerful, and secure. The community accepts private pay along with a variety of payment options, including Medicaid for qualified applicants, with Medicaid specialists available to assist with the application process.

Respite care is offered for short-term stays, giving family caregivers a break to travel, start a new job, recover from an illness, or pursue other interests, with the option to extend care if needed. Hospice and palliative care services are provided in partnership with local hospice companies, offering skilled nursing care, spiritual and bereavement counseling, medical equipment and supplies, social services, and pharmacy services through an interdisciplinary team of physicians, nurses, aides, volunteers, social workers, and clergy.

Types of Care at Columbia Healthcare Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Columbia Healthcare Center

3.8overall · 63 ratings combined

3.8★ on Google (63)

Debra Harrington

Apr 2026

via Google

People who works at Columbia Nursing Home ,u really do a great job with our mom Mary Anna Harrington ,Lacy does real good of fixing our mom's hair ,and keep up the good work with the drinks for our mom , cause we don't want her to dehydrated ,keep up the good work ,u all do an awesome job with our mom ,and her friend Christy.

Jonathan Austin

Jan 2026

via Google

Columbia and Valeri have been nothing short of amazing! They have helped me in my role as a case manager and Valeri with go to battle for anyone in need and for that I am thankful!

Valeri Clem

Jan 2026

via Google

I encourage everyone to book a tour for themselves, Go in and talk with staff, other residents, outside providers who work with them, and even resident family members (past and present.) There are true hero’s working inside this building and lives are changed daily. Come in and see for yourself!

Michael

Aug 2025

via Google

This place is freaking terrible I regret staying here I'm done giving this place my money

Ollie Gill

May 2025

via Google

I was needing to walk after back surgery three years ago. The therapist worked hard with me, the CNA cared for me ( sometimes they were short staffed like in the hospital, one person working two halls) due to schedules & cancellation. The nurses checked on me every day & night to give meds. The staff was friendly and helpful. I was bedridden when I came but was able to walk when I went back home. Thanks to Columbia health care!

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Government Inspection History

10 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 1, 2026Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 29, 2026

Nov 13, 2025Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

Sep 8, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 8, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

Feb 13, 2025Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2025

Dec 31, 2024Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 30, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2025

Nov 1, 2024Fire Safety StandardHealth Standard9 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Nov 29, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 29, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2024

May 9, 2024Health Complaint1 citation
  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024

Mar 26, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2024

Nov 28, 2023Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023

Aug 14, 2023Fire Safety StandardHealth Standard23 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 14, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Columbia Healthcare Center offer?

Columbia Healthcare Center offers Memory Care and Skilled Nursing / Long Term Care.

How much does Columbia Healthcare Center cost?

Columbia Healthcare Center has not published its pricing. For context, communities in Evansville that publish rates start around $6,500 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Columbia Healthcare Center located?

Columbia Healthcare Center is located at 621 W Columbia St in Evansville, Indiana.

What do families say about Columbia Healthcare Center?

Reviews of Columbia Healthcare Center are sharply divided: many families praise the therapy team, memory care staff, and the personal 'care companion' program, describing a family-like atmosphere and strong rehab outcomes. However, a notable number of reviewers report serious concerns about neglect, unanswered call lights, and inconsistent staffing on certain shifts.

How did Columbia Healthcare Center do on recent health and safety inspections?

Columbia Healthcare Center had 10 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Columbia Healthcare Center?

Submit the Request Information form on this page to connect with Columbia Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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