MyLivingChoice

Heritage Center

1201 W Buena Vista Rd

4.1(18 ratings)· Evansville average: 4.4

Heritage Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
172
Ownership
Part of a non-profit health care organization
Rehab Unit
All-private-room rehab section separate from long-term care

What Families Think

Reviewers largely describe Heritage Center as a strong short-term rehab and skilled nursing facility, praising the nursing, CNA, and therapy staff for compassion and communication with families. A couple of reviews raise serious concerns about call-button response times and food quality, so experiences appear to vary.

The Good

  • Praised nursing, CNA, PT and OT staff
  • Families highlight communication during rehab stays
  • Private rooms in rehab unit
  • Flexible discharge scheduling around family work hours
  • Multiple 5-star reviews for compassionate care

The Bad

  • One report of slow response to call buttons for bathroom help
  • Multiple reviewers mention food quality is poor
  • One extremely negative review with no detail given

AI-generated from reviews and community data.

Heritage Center is a senior living community in Evansville, Indiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 18 reviews.

About Heritage Center

Heritage Center is part of Holiday Health Care, a non-profit organization dedicated to providing specialized care environments that support a high quality of life for residents.

Activity programming at Heritage Center is tailored to the preferences and needs of each resident, taking into account both physical and cognitive abilities. The community is committed to offering activities that help maintain or improve residents' overall quality of life.

Spiritual needs are addressed through a range of personalized professional services, including spiritual counsel, support, education, and end-of-life care.

Heritage Center welcomes volunteers to help with its growing activity programs, as resident participation continues to increase and additional support helps make these activities more enjoyable for everyone involved.

Types of Care at Heritage Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Heritage Center

4.1overall · 18 ratings combined

4.1★ on Google (18)

Diana Mudd

Jan 2025

via Google

My husband was brought to Heritage for Rehab due to a amputation.I was absolutely thrilled with the care he received from the nursing staff to his therapists,everyone always had a smile and always there to help anyway they could.I will tell anyone who needs their services to select Heritage because it is a phenomenal facility. D.MUDD

Benson Brewer

Dec 2024

via Google

I was a patient at Heritage Rehab facility from July 19 until September 1st. I could not have been treated better. The nursing staff was great! The CNA's were great! PT and OT were great! If would have anything to complain about it would have to be the food. But, that is expected at such a facility. At least you did get to choose your food based on availability. If I needed such a facility again I would request to go back to Heritage.👍

Todd Greenwell

Oct 2024

via Google

Mom went here for rehabilitation after her knee replacement surgery on her second knee. We could not be happier with the care and rehabilitation services she received. The staff was more than willing to work with the families work schedule when it came to picking her up and taking her home. I just could not be happier with the level of care and attention she received. And on a side note, the staff seemed like genuine, down to earth, caring people. That makes a huge difference. Loved the tie dyed shirts too some staff wore from time to time. They set the right tone for a persons successful recovery.

Lucy Noyes

Sep 2024

via Google

Heritage Center offers short term rehab, and long term care skilled service. Our rehab unit is all private rooms in its own section. We have female and male Medicaid beds available!

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Government Inspection History

4 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 25, 2025Fire Safety StandardHealth Standard15 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2025

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

Mar 19, 2024Fire Safety StandardHealth Standard10 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 23, 2024

Nov 1, 2023Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 2, 2023

Jul 5, 2022Fire Safety StandardHealth Standard7 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Aug 4, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Aug 4, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2022

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 4, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Heritage Center offer?

Heritage Center offers Skilled Nursing / Long Term Care.

How much does Heritage Center cost?

Heritage Center has not published its pricing. For context, communities in Evansville that publish rates start around $6,500 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Heritage Center located?

Heritage Center is located at 1201 W Buena Vista Rd in Evansville, Indiana.

What do families say about Heritage Center?

Reviewers largely describe Heritage Center as a strong short-term rehab and skilled nursing facility, praising the nursing, CNA, and therapy staff for compassion and communication with families. A couple of reviews raise serious concerns about call-button response times and food quality, so experiences appear to vary.

How did Heritage Center do on recent health and safety inspections?

Heritage Center had 4 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Heritage Center?

Submit the Request Information form on this page to connect with Heritage Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Heritage Center? Claim this listing to update photos, pricing, and details. It's free.

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