MyLivingChoice

Cumberland Village

136 Davis Lane

4.3(137 ratings)

Part of Genesis HealthCare · 131 communities · 4.1★ average

Cumberland Village — photo 11 / 5

Quick Facts

Total units
182
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
182
Rehab specialty
Orthopedic rehab for joint replacement and amputation care
Quality recognition
AHCA Bronze Quality Award recipient
Veteran support
We Honor Veterans partner facility
Payment accepted
Accepts Medicare, Medicaid, and most private insurance

What Families Think

Cumberland Village is a Genesis HealthCare skilled nursing facility in LaFollette, Tennessee, offering short-term rehab, long-term, and respite care. Reviewers frequently praise the physical therapy and nursing staff and the facility's cleanliness, but several reports raise serious concerns about understaffing and neglect of basic care needs.

The Good

  • Physical and occupational therapy staff praised as skilled
  • Long-tenured therapy and nursing leadership
  • Facility cleanliness noted by reviewers
  • Staff described as caring and family-like
  • Holiday activities and community events for residents

The Bad

  • Multiple reports of understaffing affecting basic care
  • One report of dehydration leading to hospitalization
  • One report of neglect, bed sores, and infrequent showering
  • One reviewer noted rude, untrained kitchen and support staff

AI-generated from reviews and community data.

About Cumberland Village

Cumberland Village Care is a skilled nursing facility in LaFollette, Tennessee, offering post-hospital short-term rehabilitation as well as long-term and respite care services. The facility accepts Medicare, Medicaid, and most private insurances and holds an AHCA Bronze Quality Award and WE HONOR VETERANS partner designation.

The facility provides specialized orthopedic rehabilitation services including joint replacement, injuries, and amputation care. Cumberland Village maintains comfortable common and lounge areas for residents to gather with friends and family, and operates a well-equipped therapy gym with physical and occupational therapy services managed by experienced professionals certified in evidence-based treatment modalities.

The nursing and therapy staff bring substantial experience to patient care. The Director of Nursing began as a CNA in 1999 and advanced through nursing school while working at the facility. The Therapy Program Manager, Sandy, has served in that role since 1998 and holds an Associate's Degree in Occupational Therapy with certification in Physical Agents and Modalities. The administrative team includes leadership trained in long-term healthcare administration and dedicated to facilitating transitions for families entering skilled nursing care.

Residents and visitors have noted the cleanliness of the facility and the caring nature of the staff across nursing, rehabilitation, and housekeeping departments. Many have reported measurable improvements in strength, confidence, and functional abilities during their stays, enabling residents to return home or achieve greater independence in self-care.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 137 ratings combined

4.3★ on Google (137)

karen herron

May 2026

via Google

I’d give zero stars if possible. Cumberland Village appears to be very short staffed. A nurse told me they are so short staffed that the day nurses are giving night shift meds. No one monitored Mom’s eating or drinking and she became severely dehydrated ( per ER doctor) after my brother and I both asked if she was drinking or not, which put her into severe kidney failure. She’s been back in the hospital for nearly a week and not ready for discharge. They advertise getting up for meals, wearing clothes, activities and interactions with others. Nine of these things happened. She was not dressed in clothes, not getting out of bed. There were no activities. She got noticeably weaker while there. There were two televisions in the room and one remote. No headsets as advertised.

Ldbraden02 braden

May 2026

via Google

I would ask questions before putting a love one In. Some employees and kitchen worker can be rude and untrained on how to take the correct way to treat a love one.

Lm Shaw

Feb 2026

via Google

Physical therapy staff are very good and very helpful. Care staff that I dealt with were very good also. This made for a good healing environment. Only negative was the bed wasn't very comfortable, it was ok, but not great.

Kaylee Herrin

Jan 2026

via Google

This facility is NEGLETING my family member!!! We only admitted this family member for rehab and now the family member is declining. Patient isn't getting showered for weeks at a time, bed sores are starting, leg brace hasn't been removed for weeks, and now has pressure sores! This is absolutely ridiculous and neglect. Check on your family members!!!!

Nancy Hutson

Dec 2025

via Google

We went to see Santa! The staff was all very pleasant, helpful, and full of the Christmas spirit. They were giving the residents a great Christmas event with all the activities. They truly care about their patients and treat them like family.

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Frequently Asked Questions

What types of care does Cumberland Village offer?

Cumberland Village offers Skilled Nursing / Long Term Care.

Where is Cumberland Village located?

Cumberland Village is located at 136 Davis Lane in Lafollette, Tennessee.

What do families say about Cumberland Village?

Cumberland Village is a Genesis HealthCare skilled nursing facility in LaFollette, Tennessee, offering short-term rehab, long-term, and respite care. Reviewers frequently praise the physical therapy and nursing staff and the facility's cleanliness, but several reports raise serious concerns about understaffing and neglect of basic care needs.

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