MyLivingChoice

Willow Ridge Center

215 Richardson Way

4.3(92 ratings)

Part of Genesis HealthCare · 137 communities · 4.1★ average

Willow Ridge Center, photo 11 / 5

Quick Facts

Total units
77
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
77
Clinical staffing
Nurse practitioner on-site for primary and urgent care
Safety feature
Alarm system for residents with cognitive deficits
Quality recognition
AHCA Bronze National Quality Award, 2024
Rehab specialty
Orthopedic rehab: joint replacement, amputation care

What Families Think

Willow Ridge Center is a skilled nursing facility in Maynardville, Tennessee, that focuses on post-hospital rehabilitation, long-term, and respite care. With a 4.3 Google rating from 92 reviews, families generally regard the facility positively, though no individual review comments were provided to detail specific experiences.

The Good

  • AHCA/NCAL Bronze National Quality Award winner (2024)
  • Nurse practitioner on staff for primary/urgent care
  • Long-tenured Director of Nursing (20+ years)
  • Specialized orthopedic rehab: joint replacement, amputation care
  • Alarm system for residents with cognitive deficits

AI-generated from reviews and community data.

Willow Ridge Center is a senior living community in Maynardville, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.3 out of 5 across 92 reviews.

About Willow Ridge Center

Willow Ridge Center is a skilled nursing facility in Maynardville, Tennessee, offering post-hospital short-term rehabilitation as well as long-term and respite care. The facility accepts Medicare, Medicaid, and most private insurances and is staffed with professionals dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.

The center provides orthopedic rehabilitation services including joint replacement, injuries, and amputation care. The facility also features an alarm system to aid in the security of residents with cognitive deficits. Willow Ridge Center is an AHCA Bronze Quality Award Winner and earned the 2024 AHCA/NCAL Bronze National Quality Award.

The clinical team includes experienced nursing and therapy staff. The Director of Nursing has been with the facility for over 20 years and brings extensive credentials including a Bachelor of Science in Nursing. A nurse practitioner on staff provides primary and urgent care services in collaboration with the interdisciplinary team. A therapy program manager oversees rehabilitation services and has been recognized with a Rookie of the Year award for building a successful program at the facility.

Types of Care at Willow Ridge Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Help Me Choose

Reviews of Willow Ridge Center

4.3overall · 92 ratings combined

4.3★ on Google (92)

Michelle Martinez

Jul 2026

via Google

My granny was in here for rehabilitation after hip replacement. The staff was always super nice and I visited often.

Laura Baldwin

Jul 2026

via Google

Very respectful staff with a calm and pleasant bedside manner

Mike Fuston

Jun 2026

via Google

I was very pleasantly surprised when I arrived at Willow Ridge and got settled in. They have an excellent nursing staff that is as polite and friendly as they are experienced and knowledgeable. The physical therapy folks are as well. All of the employees seem to love what they do, and the results are happy residents that feel truly valued and well taken care of. I would recommend Willow Ridge without a second thought. Great place!<br>.

Marlena Adams

Jun 2026

via Google

My husband's mother was placed here for rehabilitation. It was very clean in her room. The nurse practitioner listened to every question we had for her. The nurses (especially Brianca)were wonderful with her. The CNAs whenever leaving the room, always told my mother inlaw they loved her. They took such good care of her. My MIL was so scared when she came but the Director of nursing told her she was in great hands there and they'd get thru this together. She felt comfortable and safe after that. As we were leaving, Angie met us with open arms, even inviting us to attend church. Dortha adored and loved each and everyone of you.. The family of Miss Dortha would like to say Thank you for everything.. from the bottom of our hearts.<br>I Would DEFINITELY recommend this facility.

kathy meadows

Jun 2026

via Google

I would not let them take care of my dog. It's a nasty, disgusting place that needs to be cleaned and they will let a person lay there and die in pain. Don't ever put a love one there

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Government Inspection History

4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 12, 2024Fire Safety Complaint1 citation
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

Jun 1, 2023Fire Safety StandardHealth Standard11 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 14, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2023

  • Ensure that gas containers are correctly designed and tested, and in locations that are labeled.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2023

Dec 7, 2021Fire Safety StandardHealth Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2021

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2021

May 21, 2019Fire Safety StandardHealth Standard10 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jun 26, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedCorrected Jun 26, 2019

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2019

  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2019

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 26, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2019

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Willow Ridge Center offer?

Willow Ridge Center offers Skilled Nursing / Long Term Care.

Where is Willow Ridge Center located?

Willow Ridge Center is located at 215 Richardson Way in Maynardville, Tennessee.

What do families say about Willow Ridge Center?

Willow Ridge Center is a skilled nursing facility in Maynardville, Tennessee, that focuses on post-hospital rehabilitation, long-term, and respite care. With a 4.3 Google rating from 92 reviews, families generally regard the facility positively, though no individual review comments were provided to detail specific experiences.

How did Willow Ridge Center do on recent health and safety inspections?

Willow Ridge Center had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Willow Ridge Center?

Submit the Request Information form on this page to connect with Willow Ridge Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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