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Crowne Health Care of Montgomery is a skilled nursing facility offering rehab, long-term care, and a secured memory care unit for residents with Alzheimer's or dementia. Reviewers often praise the physical, occupational, and wound-care therapy teams, while several raise serious concerns about staffing levels, cleanliness, and communication.
AI-generated from reviews and community data.
Crowne Health Care Of Montgomery is a senior living community in Montgomery, Alabama offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 76 reviews.
Crowne Health Care of Montgomery is a skilled nursing facility in Montgomery, Alabama, offering long-term care, physical rehabilitation, skilled nursing, and memory care for individuals with Alzheimer's, dementia, and complex medical conditions including congestive heart failure, stroke, and pneumonia.
The facility provides personalized care plans developed collaboratively between nurses, doctors, and residents' families. Clinical services include assistance with activities of daily living, medication management, wound care, catheter care, and incontinence management. The nursing team receives ongoing in-service educational training to maintain current skills and best practices.
Crowne Health Care offers comprehensive rehabilitation services through physical therapy, occupational therapy, and speech therapy, with specialized swallow studies available for residents experiencing difficulty swallowing. IV therapy is also provided. A licensed social worker works closely with families to address medical, social, and emotional needs. For memory care residents, the facility offers a specialized secure monitored living area with activities designed to stimulate memory and provide individualized personal care.
Daily activities include social gatherings, arts and crafts, music, exercise programs, local restaurant excursions, movie trips, and sporting events. A registered dietician develops Southern-inspired menus with familiar flavors and accommodates special dietary requests served daily.
As a family-owned facility, Crowne Health Care emphasizes care for the whole person in a homelike environment, with staff dedicated to helping residents recover function and regain independence following surgery, injury, or stroke.
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Help Me Choose3.6overall · 76 ratings combined
3.6★ on Google (76)
Bernell Mapp
Jun 2026
Great inspection numbers from Medicare put them ahead of the pack. Initial registration was detailed and all my questions were answered to my satisfaction. Professional responsive staff throughout. Outstanding rehabilitation capacity with friendly, sensitive, dedicated, knowledge staff customizing the care for the patient's best outcome.
Ky Ky
Apr 2026
If I could give this nursing home ZERO stars I would !!! This place is a joke , the care they provide is HORRIBLE staff is understaffed and will leave your family members soaking wet all day long and management doesn’t care, sometimes it will be 3 cnas to over 50 residents , management is horrible the DON never introduces herself to new employees, management will sit in the office gossiping about the workers , they tell us we can’t let the water get hot or warm for showers or we will get wrote up !! So your family members are forced to take COLD showers , the conditions of the shower rooms are down right atrocious , dirty linens feces etc etc always on the floors , black mold in the showers the conditions and how they treat the cnas are down right horrible ‼️ several times I’ve seen them transfer hoyer patients without using a hoyer lift and they brag about how state hasn’t been there in several years state needs to shut this place down ‼️
Tracie Klepac
Feb 2026
My aunt recently completed her 20 days for rehab following a lengthy hospital stay. She thought the people were nice and friendly. PT helped her regain her confidence in walking and OT helped her with routine tasks of life. The staff communicated with me often on her progress, which was wonderful. I am so thankful that she was able to return back home after completing her 20 days. Thanks Crowne!
BellaB
Jan 2026
Communication is “spotty” at best. The front desk often transfers me to the wrong person. Very difficult to get through to the person with whom you need to speak. Sweet people who work there, but there are many CNA’s that honestly, stay on their cell phones rather than see about patients’ cleanliness and welfare. I have had to address numerous concerns about my mother’s linens, her hygiene, the cleanliness of her room, and her medicines. Nurses often do not return calls and it could be because of the sheer number of patients. The memory unit is packed to the brim and needs additional space for residents as well as dementia therapy. Dementia training needs to be given and/or addressed with CNA’s, social workers, etc. Asking my mother to “not forget” she has an appt of some sort, or asking me in front of my mother, “what are your end of life plans” is inappropriate. There are truly some caring, hard working individuals at Crowne, but communication, training, someone to oversee CNA’s, and effective dementia therapy all need to be immediately addressed by its director.
Andrain Yeldell Jones
Jan 2026
I am POA for my uncle. In 2023 he was in the hospital, he needed a nursing home facility with a great wound care team. A nurse at Baptist Hospital South recommended Montgomery Crowne to me. He was already in Greenville Crowne so I transferred him. Believe me when I say their wound care nursing team is phenomenal. My uncle is diabetic, therefore, his wound was very severe. Additionally, he wasn’t always the best patient, but their patience was exemplary. In addition, his floor staff (nurses, cnas, etc.) are awesome, too. I’ve had some concerns which have been immediately addressed. The atmosphere of the facility is warm & welcoming. Ms. Sherry at the front desk greets you with a smile even in the midst of chaos- Dr. Andrain Y. Jones
4 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023
Have horizontal exits used in accordance with safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity J of L: immediate jeopardy, isolatedCorrected Mar 31, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2021
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2021
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2019
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Crowne Health Care Of Montgomery offers Memory Care and Skilled Nursing / Long Term Care.
Crowne Health Care Of Montgomery is located at 1837 Upper Wetumpka Road in Montgomery, Alabama.
Crowne Health Care of Montgomery is a skilled nursing facility offering rehab, long-term care, and a secured memory care unit for residents with Alzheimer's or dementia. Reviewers often praise the physical, occupational, and wound-care therapy teams, while several raise serious concerns about staffing levels, cleanliness, and communication.
Crowne Health Care Of Montgomery had 4 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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