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Crowne Health Care Of Mobile

954 Navco Road

3.6(59 ratings)· Mobile average: 3.5

Crowne Health Care Of Mobile — photo 11 / 5

Quick Facts

Total units
148
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
148
Nursing coverage
RNs on-site around the clock, five days weekly
Physician involvement
Physicians and RNs make weekly rounds
On-site specialists
Dentist, podiatrist, and dietitian visit on-site
Outdoor memory care space
Secure courtyard for resident use

What Families Think

Most reviewers describe Crowne Health Care of Mobile as a compassionate, attentive place where staff learn residents by name and families feel included in care decisions. One detailed account, however, describes repeated falls, fractures, and delayed family notification, raising concerns about safety oversight and communication during incidents.

The Good

  • Staff described as warm, attentive, and respectful
  • Daily physical, occupational, and speech therapy available
  • Regular family communication about care and health updates
  • Southern-style, home-cooked meals with dietary accommodations
  • Recognized for best practices by state nursing home association
  • Robust activities program including outings and entertainment

The Bad

  • One report of delayed family notification after resident falls and fractures
  • One report describing dismissive response from admin/nursing leadership to injury concerns

AI-generated from reviews and community data.

About Crowne Health Care Of Mobile

Crowne Health Care of Mobile is a skilled nursing facility in Mobile, Alabama, providing long-term care, rehabilitative services, and specialized memory care for individuals with Alzheimer's disease and dementia. The facility is Medicare- and Medicaid-certified and accepts private and self-pay insurance.

The community offers personalized care plans developed by registered nurses and physicians who make weekly rounds. Registered nurses are available around the clock, five days a week. On-site specialists include a dentist, podiatrist, psychosocial services specialist, and registered dietitian. Therapeutic services include physical therapy, occupational therapy, speech therapy, IV therapy, and swallow studies. A licensed social worker collaborates with family members to ensure care needs are met.

Crowne Health Care operates 174 beds in a homelike atmosphere with common areas designed for social gathering and recreation. A registered dietitian prepares Southern-style, home-cooked meals with attention to special dietary needs and textures. The facility features a recreation room and secure courtyard for resident use.

An Activities Director plans a robust daily program including music entertainment, food tasting, movies, sporting events, local restaurant excursions, and smaller interest-based activities. Residents have opportunities to exercise, build relationships, and participate in group or individual activities. The facility was awarded for best practices by the Alabama Nursing Home Association.

The specialized memory care unit serves residents with Alzheimer's and dementia through stimulating activities designed to engage the mind and body, along with support and education for family members and caregivers.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 59 ratings combined

3.6★ on Google (59)

Kim Kennedy

Jun 2026

via Google

Having to place my mom in a nursing home was one of the hardest decisions I've ever had to make. Like most families, it's something you never want to face. From the moment I walked through the doors at Crowne, I felt comforted. Ms. Teresa and the head nurse greeted me with such kindness. I was in tears, and they both took the time to hug me and reassure me that my mom would be well cared for. It's been over a week now, and I couldn't be more grateful. Every staff member has gone above and beyond to make my mom feel safe, comfortable, and respected. They treat her as a person, not just a room number. Everyone knows her by name, and that personal touch means the world to me. Thank you to the entire team at Crowne for your compassion, professionalism, and the wonderful care you provide. I truly appreciate everything you do.

Lee Schwall

Mar 2026

via Google

We have been so pleased with the caring staff here. Sadly my Mom passed away Mar 21. We were so moved at how many staff members stopped by to pay their respects and relate stories about their interactions with her. Lee and Cathy Schwall and Lori Schwall.

Rene McElroy

Nov 2025

via Google

My mother was at Crowne Health Care for a short time. During that short time, everyone was so helpful, knowledgeable, kind and caring. My mother had therapy daily, staff that truly cared about her wellbeing, and communication with our family regularly. She felt safe and truly cared for while she was there. I am appreciative for the genuine respect and care my mother received. Thank you to all the nurses and staff.

Dave Hill (GoFly-MediaPix)

Feb 2025

via Google

My mother was a resident here. The first 6 months seemed ok, and mom settling in. Then it all started to change. One incident after another, and another. The admin leadership team conduct their little investigations and miraculously they are never at fault! So they say! In the past year my 88 yr old mother has had 2 slip and fall accidents resulting in a broken ankle, and then almost exactly 1year later she has a broken leg. In both cases, they neglect to contact myself (son and designated healthcare advocate) in a timely manner. The first incident took 3-4 days and I found out from my mother, not the staff! The most recent incident it was more than 24 hrs before I was made aware, again hearing it from mom. The nursing staff in both incidents truly tried to convince me that these injuries were nothing serious, “she’s just bruised”! I had to demand mother be taken to the emergency hospital to be treated properly, X-ray and seen by a doctor! In both cases mother had a broken ankle and then a broken fibula. The staff at Crowne health mobile had failed to provide proper quality care, instead they were neglectful and instilled emotional distress and mental anguish! These problems start at the top of admin, director nursing and on down the line! I will say there is one social worker, maybe 2 who truly care and do their best even if their hands a tied behind their backs with admin!

Nance Joiner

May 2024

via Google

I recently checked my mother into Crowne because she needed skilled nursing care and could no longer live by herself. I know how much she wanted to avoid this after having seen others transition to nursing homes. To say we were extremely apprehensive is a gross understatement. However in the days I helped her acclimate, I was amazed at how caring and responsive the staff are, how much attention they give their patients, and how much they work to make them comfortable and provide an environment filled with activities and socialization. They were also very responsive to my questions and concerns, providing me info to make decisions about her care. It is still not what we wish for her but I definitely feel that we have her in the best facility and with remarkable staff. That is very comforting for family who do not live close.

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Frequently Asked Questions

What types of care does Crowne Health Care Of Mobile offer?

Crowne Health Care Of Mobile offers Skilled Nursing / Long Term Care.

Where is Crowne Health Care Of Mobile located?

Crowne Health Care Of Mobile is located at 954 Navco Road in Mobile, Alabama.

What do families say about Crowne Health Care Of Mobile?

Most reviewers describe Crowne Health Care of Mobile as a compassionate, attentive place where staff learn residents by name and families feel included in care decisions. One detailed account, however, describes repeated falls, fractures, and delayed family notification, raising concerns about safety oversight and communication during incidents.

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