4.4(46 ratings)· Mobile average: 3.9
1 / 6Families describe Knollwood Healthcare as a clean, calm skilled nursing facility where staff are attentive and treat residents with dignity. Reviewers praise the physical therapy team specifically, though one review points to staffing gaps in dietary and kitchen roles.
AI-generated from reviews and community data.
Knollwood Healthcare Center for Nursing and Rehabilitation is a senior living community in Mobile, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 46 reviews.
Knollwood Healthcare is a skilled nursing facility in Mobile, Alabama, providing 24-hour skilled nursing care, rehabilitation services, and both short-term recovery and long-term healthcare support. The facility serves patients and families throughout the Mobile area with a focus on compassionate, resident-centered care.
The community offers comprehensive rehabilitation support through individualized therapy programs designed to restore strength, mobility, and independence. Services include physical therapy to improve everyday living skills and functional abilities, speech and swallowing therapy to enhance communication and cognition, and therapeutic pool rehabilitation for strength and balance work. Advanced nursing care addresses complex medical conditions under physician oversight, while long-term nursing emphasizes comfort, dignity, and wellness.
Knollwood Healthcare provides specialized clinical programs including hospice support, nutrition services tailored to individual medical needs and dietary requirements, and therapeutic recreation to promote physical wellness and social interaction. The facility facilitates seamless transitions between care levels while residents remain in a familiar community setting.
Daily life at the facility centers on meaningful activities and supportive daily living, with staff focused on attentive support and creating a calm, clean environment. The healthcare team works collaboratively to deliver personalized care aimed at helping residents achieve their highest level of health and independence while maintaining dignity and comfort throughout their stay.
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Help Me Choose4.4overall · 46 ratings combined
4.4★ on Google (46)
mamie Comans
Jul 2026
They are having problems keeping dietitian and helpeyrsl for cooks. Thy need class training for back * surgeries. It's been ruff. In speaking with others...they (patients) would like a work space for Craft projects (hobbys). All in all extra help is needed. They have a physician which comes on Fridays (very nice) and I am told 24 hr Nursing. Most all are curtious. The physical fitness workers are fantastic with support not only in body but "mentally".MC
Norman Bolling
Mar 2026
Staff was friendly and helpful in finding my way around the facility. The facility was very quiet and clean. Atmosphere was pleasant and calm.
Dave A.
Dec 2025
Place is great. They treat my Nana with dignity and respect ! You cannot put a price on that. Plus the staff is always really helpful and always there for us in our time of need. Highly recommended.
Andrea M “Frenchie” Horn-Brown
Aug 2025
My ex-mother-in-law was just moved to Knollwood Healthcare on the 15th of August. The doors are locked 🔒 for the patients safety. I really like this feature. You hit a buzzer to be buzzed in and out. You have to sign in at the desk via phone with printer attached to it to take your picture. Answer a few questions by shaking your head after signing in. Take the sticker it gives you and wear it on you. Their is plenty of staff nearby if the patients need anything. This place is 1000% better than the hospital that kept her for almost two months and never figured out what was wrong with her. Providence is where she was but I feel much better now that she's in Knollwood Healthcare.
Kim Stallworth
Jul 2025
My mom is thriving here, and she truly loves it. The staff is exceptional—they're not only incredibly attentive and well-trained but also very friendly and accommodating. We're so grateful for the wonderful care they provide. Please keep up the great work, and thank you!
7 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2025
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 30, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Apr 25, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Apr 25, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Apr 25, 2025
Ensure that residents are free from significant medication errors.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Apr 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 25, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025
Create arrangements with other facilities to receive patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected May 29, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected May 29, 2024
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected May 29, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 29, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity I of L: actual harm, widespreadFound during a complaint inspectionCorrected Sep 16, 2024
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 16, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 16, 2024
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 16, 2024
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 16, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 29, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Knollwood Healthcare Center for Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
Knollwood Healthcare Center for Nursing and Rehabilitation is located at 3151-A Knollwood Drive in Mobile, Alabama.
Families describe Knollwood Healthcare as a clean, calm skilled nursing facility where staff are attentive and treat residents with dignity. Reviewers praise the physical therapy team specifically, though one review points to staffing gaps in dietary and kitchen roles.
Knollwood Healthcare Center for Nursing and Rehabilitation had 7 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Knollwood Healthcare Center for Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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