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Knollwood Pointe Assisted Living and Memory Care

5601 Girby Rd

4.5(30 ratings)· Mobile average: 3.9

Knollwood Pointe Assisted Living and Memory Care, photo 11 / 6

Quick Facts

Memory care setup
Secured memory care neighborhood for dementia residents
Staffing ratio
Multiple reviewers cite high staff-to-resident ratio
Family involvement
Regular care meetings and updates for families

What Families Think

Most reviewers describe Knollwood Pointe as a clean, warm community with friendly, attentive staff and a secure memory care setting where residents are known by name. Families frequently mention good staff-to-resident ratios, quality meals, and regular communication about care needs. However, two isolated but serious reviews raise concerns about cleanliness, staffing levels, and care quality that stand in sharp contrast to the majority experience.

The Good

  • Staff described as friendly, attentive, and caring by name
  • Consistently described as clean and well-kept
  • Secure memory care neighborhood with structured routines
  • Praised for quality, enjoyable meals
  • Daily activities residents seem to enjoy
  • Families report regular updates and open communication

The Bad

  • One report alleged filthy conditions, molded food, and no air conditioning
  • One report alleged inadequate nursing staff and retaliation against admin who raised care concerns
  • No published pricing information available

AI-generated from reviews and community data.

Knollwood Pointe Assisted Living and Memory Care is a senior living community in Mobile, Alabama offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 30 reviews.

About Knollwood Pointe Assisted Living and Memory Care

Knollwood Pointe is an assisted living and memory care community located in West Mobile, Alabama. The community provides residents with assistance in daily routines, medication management, and personal care from staff who know residents by name.

The assisted living program emphasizes independence with support, offering residents privacy and freedom alongside daily assistance when needed. Residents enjoy warm meals, uplifting activities, and help with daily routines from caregivers. The community features shaded pathways and peaceful sitting areas outside, with warm, welcoming spaces inside designed to feel calm and familiar.

The memory care neighborhood serves residents living with Alzheimer's or dementia through a secure setting that offers familiar routines, soothing spaces, and structured activities to reduce stress. Programming and environmental design focus on helping residents feel safe, understood, and valued while maintaining dignity and supporting small moments of joy.

Families receive regular updates, care meetings, and open communication as resident needs change. The community emphasizes that care adjusts as individual needs evolve, with staff meeting residents where they are and providing personalized support. Life at Knollwood Pointe is described as moving at a comfortable pace guided by compassion, stability, and a team committed to treating every resident with dignity and kindness.

Types of Care at Knollwood Pointe Assisted Living and Memory Care

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Knollwood Pointe Assisted Living and Memory Care

4.5overall · 30 ratings combined

4.5★ on Google (30)

LauraLSodomick

Jun 2026

via Google

Facility is clean. Some amazing staff like Ms. Rhonda or Ms. True(spelling). 4

Annesia C Miller

Apr 2026

via Google

I visited a friend today, April 28, 2026 at Knollwood Pointe and the facility was so clean and smelled great!!! The staff was so friendly and helpful in assisting us as we visited our friend! This was my first time visiting this facility.

Jacqueline Thomas

Apr 2026

via Google

I'm a caregiver who was visiting client live there everyone was polite and helpful and it was very clean facility.

Aaron-jahmil Brown

Mar 2026

via Google

I would like to thank Knollwood Pointe for a chance to do intergenerational activities as a student at the University of South Alabama, this was a great opportunity and I really appreciate the hospitality .This is a very clean, well organized and if I had to place an important member of my family here I would do it without hesitation.

Dj Pickens

Mar 2026

via Google

thanks for giving us a chance to do intergenerational activities with your resident as a student from university of south alabama. This was an opportunity of a lifetime and I really enjoyed it

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Frequently Asked Questions

What types of care does Knollwood Pointe Assisted Living and Memory Care offer?

Knollwood Pointe Assisted Living and Memory Care offers Assisted Living, Independent Living and Memory Care.

Where is Knollwood Pointe Assisted Living and Memory Care located?

Knollwood Pointe Assisted Living and Memory Care is located at 5601 Girby Rd in Mobile, Alabama.

What do families say about Knollwood Pointe Assisted Living and Memory Care?

Most reviewers describe Knollwood Pointe as a clean, warm community with friendly, attentive staff and a secure memory care setting where residents are known by name. Families frequently mention good staff-to-resident ratios, quality meals, and regular communication about care needs. However, two isolated but serious reviews raise concerns about cleanliness, staffing levels, and care quality that stand in sharp contrast to the majority experience.

How can families visit Knollwood Pointe Assisted Living and Memory Care?

Submit the Request Information form on this page to connect with Knollwood Pointe Assisted Living and Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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