Annette Gibbs
Sep 2025
The entire staff was sincerely the most accommodating and pleasant to myself and my family.
1 / 5CMS Care Compare
Reviewers largely describe Crowne Healthcare of North Baldwin as a caring, clean facility with strong therapy services and attentive staff, particularly for residents recovering after surgery or needing long-term nursing care. One report describes a serious incident of a night-shift staff member being verbally and physically aggressive toward a resident, which stands out against the otherwise positive feedback.
AI-generated from reviews and community data.
Crowne Healthcare Of North Baldwin is a senior living community in Bay Minette, Alabama offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.1 out of 5 across 18 reviews.
Crowne Healthcare of North Baldwin is a 75-bed licensed skilled nursing facility offering long-term and short-term care in Bay Minette, Alabama. The facility, established in 1991 and located on the campus of North Baldwin Infirmary, provides round-the-clock nursing care in a home-like environment with both private and semi-private accommodations.
The community specializes in caring for residents with dementia and Alzheimer's disease, with a highly skilled staff trained in established safety precautions for these residents. Care is delivered through a holistic approach addressing physical, social, emotional, and psychological needs, supported by registered nurses, licensed nurses, and certified nursing assistants.
Crowne Healthcare provides rehabilitation services including physical therapy, speech therapy, and occupational therapy to help residents gain mobility and strength. The facility also coordinates preventative care through regular physician visits and specialty services such as eye care, dental care, psychology, and podiatry. Social workers on staff facilitate family communication regarding residents' medical care, emotional health, and social activities.
The facility features a certified recreational therapist who designs daily activities promoting social and physical interaction, communication, and community connection. Residents receive transportation for outings, shopping trips, and community activities. Programming includes all-day experiences, guest visits, holiday activities, religious services, and games.
Dietary services are managed by a dietary manager working with a Residents' Council to update menus according to individual preferences while meeting nutritional needs with balanced and flavorful meals.
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Help Me Choose4.1overall · 18 ratings combined
4.1★ on Google (18)
Annette Gibbs
Sep 2025
The entire staff was sincerely the most accommodating and pleasant to myself and my family.
Kenneth Smith
Mar 2025
Sofia, Alicia and myself appreciate this wonderful facility. Our dad was here and the staff took the best care of him. Great place, great people. Clean and super nice.
Tracey Coleman
Feb 2025
My mom was here and received the best care.Therapy is the best! Clean building, friendly people. Great all around!!
Julie Weaver
Jan 2024
They have been wonderful with my mom great care caring staff and great food. This was the hardest decision I have ever had to make and it is nice to not have to worry about her.
A P
Jan 2023
Absolutely unbelievable treatment! Family member healing from surgery called us in tears 4:30AM after a night shift worker told him to “shut up” as well as aggressively shoving him! Do NOT admit your family members here! Absolutely insane!!!!
3 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Perform COVID19 testing on residents and staff.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2021
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2021
Create arrangements with other facilities to receive patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2021
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2021
Have horizontal exits used in accordance with safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2021
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2021
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2019
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2018
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2018
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2018
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2018
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Crowne Healthcare Of North Baldwin offers Skilled Nursing / Long Term Care.
Crowne Healthcare Of North Baldwin is located at 2010 Medical Center Drive in Bay Minette, Alabama.
Reviewers largely describe Crowne Healthcare of North Baldwin as a caring, clean facility with strong therapy services and attentive staff, particularly for residents recovering after surgery or needing long-term nursing care. One report describes a serious incident of a night-shift staff member being verbally and physically aggressive toward a resident, which stands out against the otherwise positive feedback.
Crowne Healthcare Of North Baldwin had 3 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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