Mary
Nov 2025
My loved one was here for rehab and this place is disgusting. I hope your loved one is not allergic to mold because my goodness. This place smells like wet fishing shoes!
Eastern Shore Rehabilitation And Health Center
101 Villa Drive
2.1(27 ratings)
1 / 2Quick Facts
- Total units
- 117
- Medicare rating
- 3 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 117
- Campus history
- Located on former Mercy Medical hospital campus
- Therapy space size
- Largest therapy gym in Baldwin County
- Religious services
- On-site chapel with scheduled Catholic Mass
CMS Care Compare
What Families Think
Reviews of Eastern Shore Rehabilitation and Health Center are sharply mixed, with a low overall rating driven by multiple serious complaints about hygiene, staffing, and dignity of care, alongside at least one strongly positive account of rehab therapy and staff attentiveness. Families should weigh the consistent reports of neglect and facility issues against the therapy program's physical resources.
The Good
- Praised physical therapy and rehab outcomes
- Large 5,000+ sq ft therapy gym
- Mobile Bay views from rooms
- Chapel with Catholic Mass and Communion
- Private and semiprivate rooms with private baths
The Bad
- Multiple reports of neglect, including patient left in urine
- One report of no working toilets or showers for 48 hours
- One report of overwhelmed, understaffed nursing staff
- One report of mold smell and unsanitary conditions
AI-generated from reviews and community data.
About Eastern Shore Rehabilitation And Health Center
Eastern Shore Rehabilitation and Health Center in Daphne, Alabama offers short- and long-term nursing care and post-acute rehabilitation services. Located on the former Mercy Medical campus in Old Towne Daphne with views of Mobile Bay, the facility provides care in a relaxing setting minutes from Mobile.
The community features a therapy program delivered by licensed speech therapists, physical and occupational therapists, registered and licensed practical nurses, and certified nursing assistants. Physical, occupational, and speech therapies are provided in a spacious therapy suite that includes the largest therapy gym in Baldwin County, spanning over 5,000 square feet with state-of-the-art equipment. Programs are tailored to individual needs and coupled with individualized daily support to speed recovery and maximize independence.
For residents requiring longer-term care, the facility provides expert, individualized care plans overseen by compassionate registered nurses and an interdisciplinary team. Private and semiprivate rooms with private baths are available, with inviting hospitality and Mobile Bay views complementing resident comfort.
The community is fully licensed and Medicare and Medicaid certified, accepting numerous managed care and commercial insurance plans. A chapel with scheduled services including Catholic Mass and Communion is available to residents. A full schedule of activities and events is offered and catered to individual interest and ability.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2.1overall · 27 ratings combined
2.1★ on Google (27)
Mia Sumlin
Sep 2025
This place was a great experience for my mother in law and a dear friend of ours they had excellent experience with a great staff and nurses the place was cleana and the rehab they received from physical therapist was wonderful. I would definitely trust any of my family with their care
Lynn White
Sep 2025
Visited a friend there a week ago. She was sitting in hallway, shivering. I had her moved to her room and a blanket provided. Following week, when I visited, she was trying to eat lunch while sitting in a urine puddle that had run down her legs and into the floor. This, even though she was wearing a diaper- with an extra absorbent pad in it! I asked a nurse to come change her and she said she was busy and would get to after she (my friend) finished eating. NOT GOOD CARE!
Ray Reynolds
Sep 2025
If you have a loved one in this facility please check on them! They’ve had no working toilets or showers for 48 hours on the 4th floor (9/7-9/8). The hallways smell terrible. The nurses and staff are completely overwhelmed. Laundry cannot be done without water. They’ve rationed ice and water to the residents. The food is absolutely disgusting! I’ve included an actual picture of dinner. Yuk. The health department needs to be involved ASAP. Just awful.
David Bumpers
Jan 2025
Eastern Shore Rehabilitation and Health Center is NOT a good option and does not deserve the one-star rating (ZERO was NOT an option). 4th floor patients are treated terribly and are stripped of their dignity - even some of the staff admit it. From arrival to departure (with a VERY short notice period for those that have to find a new location for their loved one's "time is up"), it was horrible. I'm not sure how it can pass any kind of inspection to include cleanliness or treatment of patients. To be sure, I am willing to give 2,3,4, or 5 star ratings . . . and I do when earned/deserved.
Frequently Asked Questions
What types of care does Eastern Shore Rehabilitation And Health Center offer?
Eastern Shore Rehabilitation And Health Center offers Skilled Nursing / Long Term Care.
Where is Eastern Shore Rehabilitation And Health Center located?
Eastern Shore Rehabilitation And Health Center is located at 101 Villa Drive in Daphne, Alabama.
What do families say about Eastern Shore Rehabilitation And Health Center?
Reviews of Eastern Shore Rehabilitation and Health Center are sharply mixed, with a low overall rating driven by multiple serious complaints about hygiene, staffing, and dignity of care, alongside at least one strongly positive account of rehab therapy and staff attentiveness. Families should weigh the consistent reports of neglect and facility issues against the therapy program's physical resources.
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