Mary
Nov 2025
My loved one was here for rehab and this place is disgusting. I hope your loved one is not allergic to mold because my goodness. This place smells like wet fishing shoes!
1 / 2Quick Facts
- Total units
- 117
- Medicare rating
- 3 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 117
- Inspections
- View history (13 citations)
- Campus history
- Located on former Mercy Medical hospital campus
- Therapy space size
- Largest therapy gym in Baldwin County
- Religious services
- On-site chapel with scheduled Catholic Mass
CMS Care Compare
What Families Think
Reviews of Eastern Shore Rehabilitation and Health Center are sharply mixed, with a low overall rating driven by multiple serious complaints about hygiene, staffing, and dignity of care, alongside at least one strongly positive account of rehab therapy and staff attentiveness. Families should weigh the consistent reports of neglect and facility issues against the therapy program's physical resources.
The Good
- Praised physical therapy and rehab outcomes
- Large 5,000+ sq ft therapy gym
- Mobile Bay views from rooms
- Chapel with Catholic Mass and Communion
- Private and semiprivate rooms with private baths
The Bad
- Multiple reports of neglect, including patient left in urine
- One report of no working toilets or showers for 48 hours
- One report of overwhelmed, understaffed nursing staff
- One report of mold smell and unsanitary conditions
AI-generated from reviews and community data.
Eastern Shore Rehabilitation And Health Center is a senior living community in Daphne, Alabama offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.1 out of 5 across 27 reviews.
About Eastern Shore Rehabilitation And Health Center
Eastern Shore Rehabilitation and Health Center in Daphne, Alabama offers short- and long-term nursing care and post-acute rehabilitation services. Located on the former Mercy Medical campus in Old Towne Daphne with views of Mobile Bay, the facility provides care in a relaxing setting minutes from Mobile.
The community features a therapy program delivered by licensed speech therapists, physical and occupational therapists, registered and licensed practical nurses, and certified nursing assistants. Physical, occupational, and speech therapies are provided in a spacious therapy suite that includes the largest therapy gym in Baldwin County, spanning over 5,000 square feet with state-of-the-art equipment. Programs are tailored to individual needs and coupled with individualized daily support to speed recovery and maximize independence.
For residents requiring longer-term care, the facility provides expert, individualized care plans overseen by compassionate registered nurses and an interdisciplinary team. Private and semiprivate rooms with private baths are available, with inviting hospitality and Mobile Bay views complementing resident comfort.
The community is fully licensed and Medicare and Medicaid certified, accepting numerous managed care and commercial insurance plans. A chapel with scheduled services including Catholic Mass and Communion is available to residents. A full schedule of activities and events is offered and catered to individual interest and ability.
Types of Care at Eastern Shore Rehabilitation And Health Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Eastern Shore Rehabilitation And Health Center
2.1overall · 27 ratings combined
2.1★ on Google (27)
Mia Sumlin
Sep 2025
This place was a great experience for my mother in law and a dear friend of ours they had excellent experience with a great staff and nurses the place was cleana and the rehab they received from physical therapist was wonderful. I would definitely trust any of my family with their care
Lynn White
Sep 2025
Visited a friend there a week ago. She was sitting in hallway, shivering. I had her moved to her room and a blanket provided. Following week, when I visited, she was trying to eat lunch while sitting in a urine puddle that had run down her legs and into the floor. This, even though she was wearing a diaper- with an extra absorbent pad in it! I asked a nurse to come change her and she said she was busy and would get to after she (my friend) finished eating. NOT GOOD CARE!
Ray Reynolds
Sep 2025
If you have a loved one in this facility please check on them! They’ve had no working toilets or showers for 48 hours on the 4th floor (9/7-9/8). The hallways smell terrible. The nurses and staff are completely overwhelmed. Laundry cannot be done without water. They’ve rationed ice and water to the residents. The food is absolutely disgusting! I’ve included an actual picture of dinner. Yuk. The health department needs to be involved ASAP. Just awful.
David Bumpers
Jan 2025
Eastern Shore Rehabilitation and Health Center is NOT a good option and does not deserve the one-star rating (ZERO was NOT an option). 4th floor patients are treated terribly and are stripped of their dignity - even some of the staff admit it. From arrival to departure (with a VERY short notice period for those that have to find a new location for their loved one's "time is up"), it was horrible. I'm not sure how it can pass any kind of inspection to include cleanliness or treatment of patients. To be sure, I am willing to give 2,3,4, or 5 star ratings . . . and I do when earned/deserved.
Government Inspection History
3 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 26, 2021Fire Safety StandardHealth Standard4 citations
Establish an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2021
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2021
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2021
Jan 31, 2019Fire Safety StandardHealth Standard6 citations
Have a properly installed medical gas master alarm panel.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2019
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2019
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2019
Feb 15, 2018Fire Safety StandardHealth Standard3 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2018
Address patient/client population and determine types of services needed.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 9, 2018
Provide primary/alternate means for communication.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 9, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Eastern Shore Rehabilitation And Health Center offer?
Eastern Shore Rehabilitation And Health Center offers Skilled Nursing / Long Term Care.
Where is Eastern Shore Rehabilitation And Health Center located?
Eastern Shore Rehabilitation And Health Center is located at 101 Villa Drive in Daphne, Alabama.
What do families say about Eastern Shore Rehabilitation And Health Center?
Reviews of Eastern Shore Rehabilitation and Health Center are sharply mixed, with a low overall rating driven by multiple serious complaints about hygiene, staffing, and dignity of care, alongside at least one strongly positive account of rehab therapy and staff attentiveness. Families should weigh the consistent reports of neglect and facility issues against the therapy program's physical resources.
How did Eastern Shore Rehabilitation And Health Center do on recent health and safety inspections?
Eastern Shore Rehabilitation And Health Center had 3 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Eastern Shore Rehabilitation And Health Center?
Submit the Request Information form on this page to connect with Eastern Shore Rehabilitation And Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Eastern Shore Rehabilitation And Health Center? Claim this listing to update photos, pricing, and details. It's free.
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