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Reviews of Allen Health and Rehabilitation are sharply mixed: some families describe warm, attentive staff and a caring atmosphere, while others report serious lapses in communication, cleanliness, and basic care. The facility serves both short-term rehab and long-term/hospice residents, but several accounts raise concerns about staffing follow-through and building upkeep.
AI-generated from reviews and community data.
Allen Health And Rehabilitation is a senior living community in Mobile, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 22 reviews.
Allen Health and Rehabilitation is a skilled nursing and post-acute rehabilitation community located in Mobile, Alabama. The facility is fully licensed and Medicare and Medicaid certified, accepting numerous managed care and commercial insurance plans including VA benefits.
The community offers short-term rehabilitation and long-term nursing care in a wooded neighborhood setting. For adults recovering from surgery, illness, or injury, the dedicated rehabilitation wing provides highly respected post-acute rehabilitation services. Physical, occupational, and speech therapies are delivered in a spacious, high-tech therapy suite by licensed speech therapists, physical and occupational therapists, registered and licensed practical nurses, and certified nursing assistants.
Care programs are tailored to each person's needs and lifestyle, with individualized daily support designed to speed recovery and maximize independence. For those requiring long-term care, hospice care, or respite care, the community provides expert, individualized care plans directed by each resident's physician and overseen by registered nurses and licensed practical nurses.
The community features semiprivate and private rooms, as well as homelike gathering spaces. A chapel offers scheduled services including Catholic Mass and Communion. A full schedule of activities and events is catered to individual interest and ability.
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Help Me Choose3.6overall · 22 ratings combined
3.6★ on Google (22)
Larrynette Yelding
Jul 2026
I would like give a HUGE THANK YOU to the staff here, the cleanliness, the professionalism, and most importantly the Friendly Spirits that the staff had, if We had to do it again, this would definitely be first choice, Thank You Thank You and Thank You….
ulovedai
Dec 2025
The conditions in this facility are unacceptable. The building has a strong odor, appears extremely outdated, and has not been renovated in decades. I understand that many residents are sick and elderly, but that should never mean they are expected to live in filth. My father is in hospice and his room is small, cluttered, and dirty. This is supposed to be a place of comfort in his final days, and the environment is not dignified. I do want to note that most of the nurses and CNAs have been kind and helpful. However, the overall cleanliness and upkeep of the facility needs immediate attention.
K K
May 2025
I wouldn’t put my worse enemy there! I saw many people screaming for help and was totally ignored! My brother was freezing for hour’s without any cover on the bed. This is a do not lift facility, he laid in bed for months! Also had a bad rash from head to toe, screaming in pain. They never called me to tell me about his condition. When he left there, he had a balance of $76.00 that they never returned! I saw many people calling for help and being ignored!
becky peck
Dec 2024
My dad spent the last few months at Allen and we can honestly say that they were the most caring people. All of the staff from reception, activities, social services, skilled Care nursing and assistance , cafeteria, laundry services, maintenance and housekeeping were so helpful. If it were possible to name every single employee, I came in contact with I would. Their care for the residents placed in their care was truly heartwarming. Their smiles as well as their interest in our entire family was something that will always mean so much to us. The only thing in full transparency that I could find that would need improvement would be the budget seemed lacking however, I was impressed with the spirit present as I walked the corridors visiting with the wonderful people there. I personally think each and everyone of you. Becky Peck
Jackie Moffatt Williams
Jul 2024
My loved one was hospitalized forb 9 days and no one notified me. I was thinking she was safe at the facility. When confronted, I was told they thought the hospital notified me. Later, the story changed to a staff member called me three times and then left a message. This is a total lie and I offered to have my phone records pulled. Later, I was informed that my aunt fell only to find out she had fallen twice that night. The staff picks and chooses what they relay. My aunt got to the point where she couldn't feed herself. The food was just left there with no assistance which resulted in her not eating or drinking. Unfortunately, my aunt passed and other than two LPNs , no one offered their condolences or reached out to me. Seems they are only interested in the money, not the welfare of the residents. I would not recommend.
4 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2020
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2020
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2020
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2020
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2019
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2018
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2018
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2018
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2018
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2018
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2018
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Allen Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Allen Health And Rehabilitation is located at 735 South Washington Avenue in Mobile, Alabama.
Reviews of Allen Health and Rehabilitation are sharply mixed: some families describe warm, attentive staff and a caring atmosphere, while others report serious lapses in communication, cleanliness, and basic care. The facility serves both short-term rehab and long-term/hospice residents, but several accounts raise concerns about staffing follow-through and building upkeep.
Allen Health And Rehabilitation had 4 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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