Jennifer Kulik
May 2026
I am so grateful to all of the people at Countryside for taking care of my dad while he was there for three weeks after his stroke. The place is clean, the food was good, and the care was top notch. Thank you!
Quick Facts
- Total units
- 109
- Medicare rating
- 5 of 5
- Ownership
- Government, City
- Certified beds
- 109
- Inspections
- View history (28 citations)
- Ownership
- Operates as a non-profit facility
- History
- Serving the community since 1825
CMS Care Compare
What Families Think
Families generally describe Countryside Health Care of Milford as clean, well-staffed, and attentive, with several reviewers praising the nursing and care staff for treating residents like family. One family reported a distressing experience during the admissions process, describing staff as intentionally provoking a father with dementia and then rescinding his placement.
The Good
- Reviewers describe facility as clean and well-kept
- Nurses and CNAs described as caring and attentive
- Staff responsive, quick to call ambulance when needed
- Compassionate treatment likened to family care
- Outdoor courtyard available for residents
The Bad
- One report of admissions staff antagonizing a resident with dementia
- One report of a facility rescinding an accepted placement abruptly
AI-generated from reviews and community data.
Countryside Health Care-Milford is a senior living community in Milford, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.8 out of 5 across 28 reviews.
About Countryside Health Care-Milford
Countryside Health Care of Milford is a non-profit skilled nursing and rehabilitation facility located in Milford, Massachusetts. The community offers a continuum of care addressing both long-term care and short-term rehabilitation needs.
Since 1825, Countryside has served the greater Milford community, evolving over time to reflect its current mission of providing quality care to older adults. The facility's approach centers on treating each individual as a family member and making residents' lives as rewarding and productive as possible.
The community welcomes volunteers and maintains an activities program available for inquiry at the facility's activities department.
Types of Care at Countryside Health Care-Milford
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Countryside Health Care-Milford
3.8overall · 28 ratings combined
3.8★ on Google (28)
Evelyn Amato
Feb 2026
Countryside Health Care is a bright, sunny facility filled with a truly compassionate team of nurses, social workers, and care staff. From the moment you walk in, it’s clear that residents are treated like family, which is reflected in how many have happily called it home for years. The staff is kind, attentive, and always going the extra mile to make residents feel cared for, safe, and valued.
Cindy Powell
Jan 2026
This place by far is above other local places my parents have been in. Caring nurses and CNA’s. The front desk person was caring as well. Very organized and clean. Only place out there that is competent that I’ve seen. This is my pick and the people working there care for the patient. They don’t hesitate to call ambulance when needed to bring your loved ones to hospital. Very important to have the trust in a facility that you leave a family member in.
Edna Mailloux
Sep 2024
My sister had dementia and was at the Countryside nursing home for 3 months. She got good care and the nurses were very kind to her, coming by to talk to her and see how she was doing. The place was clean and had a nice outdoor area where you could sit.v my sister went there in April 2023 and died there in July 2023
Rachel Garay
Jun 2024
My father qualified for a spot in this facility in January 2024. My father was living in our finished basement for almost a year when our basement flooded unexpectedly after significant rain. Our home has 2 bedrooms, but due to the flooding my father had to move into our young son's room so our son had to sleep on a cot in our bedroom. You can imagine our relief when we found out that my father had qualified for a spot at Countryside which would allow my son to move back into his bedroom after a month of sharing space. My father was a little apprehensive of the move given that he suffers from significant dementia so we decided to go on a tour of the facility on the Friday before he was supposed to be admitted. I had spoken at length with a nurse in Admissions and she was aware of our current living situation, my father's apprehension, his dementia and that he vapes nicotine. He has been an alcoholic and smoker for most of his life. We were able to get the alcohol addiction under control but we compromised on vaping nicotine instead of smoking cigarettes in our house for safety reasons. We went on the tour and all was going well. My father asked if residents could go outside and he was told that there was an enclosed courtyard where they could go to sit outside. He asked again and this same person from Admissions specifically told him that he could not go out to vape. Now anyone that works with patients with dementia would expect a severely agitated reaction from an addict after telling him that he couldn't participate in his addictive behavior. However, my father was rather calm and just said that a place that wouldn't let their residents go outside to vape was not the place for him. We left the facility and went home to continue packing his things for the move on Monday. We discussed things more and he was understanding that this would be a good move for him. I got a phone call that afternoon from the same person in Admissions. She told me that my father no longer had a spot because he wasn't a "good fit" for the facility. I burst into tears on the phone as I was at a loss given our troubling living situation. She also told me that she specifically told my father that he couldn't go outside to vape because she wanted to see his reaction. So she was purposely antagonizing an older person with dementia. This facility was obviously not the place for my father after realizing how heartless their employees are. I wanted to share our experience so others would be aware that this facility is looking for individuals who do not "make any waves," but prefers patients who aren't very mobile and do not exhibit emotion. I was relieved that we found this out before he moved in even though it has been very difficult navigating the living situation with such limited space.
Government Inspection History
4 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 2, 2026Fire Safety StandardHealth Standard5 citations
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Mar 16, 2026
Nov 20, 2024Fire Safety StandardHealth Standard16 citations
Install noncombustible or limited-combustible interior walls.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Dec 27, 2024
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Dec 27, 2024
Sep 7, 2023Fire Safety StandardHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023
Give the resident's representative the ability to exercise the resident's rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023
Jul 12, 2023Health Complaint3 citations
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Countryside Health Care-Milford offer?
Countryside Health Care-Milford offers Skilled Nursing / Long Term Care.
Where is Countryside Health Care-Milford located?
Countryside Health Care-Milford is located at Countryside Drive in Milford, Massachusetts.
What do families say about Countryside Health Care-Milford?
Families generally describe Countryside Health Care of Milford as clean, well-staffed, and attentive, with several reviewers praising the nursing and care staff for treating residents like family. One family reported a distressing experience during the admissions process, describing staff as intentionally provoking a father with dementia and then rescinding his placement.
How did Countryside Health Care-Milford do on recent health and safety inspections?
Countryside Health Care-Milford had 4 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Countryside Health Care-Milford?
Submit the Request Information form on this page to connect with Countryside Health Care-Milford and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Countryside Health Care-Milford? Claim this listing to update photos, pricing, and details. It's free.
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