Mottidp
Jul 2026
If you are considering this rehabilitation center for a loved one look somewhere else. Our experience was completely unacceptable and, at times, frightening. Meals and medications were repeatedly missed, diabetes was not properly monitored, and after a trip-and-fall incident it took approximately 15 minutes for anyone to respond to the call button or cries for help. No family should ever have to worry whether their loved one is receiving basic care. The staff were consistently rude, dismissive, unresponsive, and showed little compassion or respect for the patients in their care. Repeated requests for help, updates, and basic information were routinely minimized, brushed aside, or simply ignored, leaving our family frustrated and without answers. The facility itself is outdated, poorly maintained, and appears to be operating with a complete lack of accountability. Physical Therapy, Occupational Therapy, and Dialysis are all outsourced, yet communication between those providers and the facility staff was virtually nonexistent, resulting in missed appointments, poor coordination of care, and unnecessary confusion. To make matters even worse, administration is essentially unavailable from Friday through Sunday, leaving families with nowhere to turn when serious concerns arise. This experience shattered our trust. We would never recommend this facility to anyone who expects safe, competent, and compassionate care for a loved one. Based on our experience, this facility failed to provide the level of care, communication, and respect that every patient deserves.
