MyLivingChoice

Civita Care Meadowbrook

350 Salmon Brook Street

3.8(35 ratings)

Civita Care Meadowbrook, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
90

What Families Think

Reviews for Civita Care Meadowbrook are sharply divided: some families praise attentive nursing and physical therapy staff and describe a clean, caring environment, while several others report serious lapses in basic care, cleanliness, and staffing responsiveness. The mix of experiences suggests care quality may vary significantly by unit or shift.

The Good

  • Exceptional physical therapy staff during recovery
  • Nurses and doctors described as kind and caring
  • Some families report a clean environment
  • Staff praised for attentive care of loved ones

The Bad

  • Multiple reports of unanswered call bells and slow response to falls
  • Several reviewers cite missing basic supplies like bandages and linens
  • One report of a dirty, poorly maintained room
  • Complaints about low food quality and inconsistent meal service

AI-generated from reviews and community data.

Civita Care Meadowbrook is a senior living community in Granby, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 35 reviews.

About Civita Care Meadowbrook

Civita Care Meadowbrook is a 90-bed skilled nursing and long-term care facility in Granby, Connecticut. It serves patients recovering from hospital stays and those requiring ongoing medical care.

Family experiences at Meadowbrook vary significantly. Some families report serious concerns: inadequate supplies (bandages, linens, waterproof pads), medication delays, unclean rooms, and slow staff response to falls and patient calls. Food quality has been a recurring complaint, with one resident noting they ordered meals delivered rather than eat what was served. However, other families describe exceptional physical therapy staff, attentive nursing care, and cleanliness, with one noting the facility was "pivotal" to their surgical recovery and another praising staff as "wonderful" and their mother's contentment with food and overall care.

The facility holds a 3.8 out of 5 Google rating based on 35 reviews, reflecting this polarized feedback. Prospective residents and families should weigh these contrasting accounts carefully when considering placement.

Types of Care at Civita Care Meadowbrook

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Civita Care Meadowbrook

3.8overall · 35 ratings combined

3.8★ on Google (35)

Heidi Flowers

Mar 2026

via Google

We took my elderly mother out of short term rehab after less than 24 hours. The lack of supplies such as waterproof pads and linens was appalling. Meds were late by hours. The room was dirty and in disrepair and with the exception of the CNA (Karen) the staff was nonexistent. It was recommended to me that I not leave her alone there by an outside patient advocate with previous experience with Meadowbrook after she was admitted. She was a max assist of two people to use the bathroom and after waiting for more than 10 minutes for the call bell to be answered I assisted her off the toilet myself. She has a pelvic fracture and was in a lot of pain. The nurse came in 10 minutes later for a total of 20 minutes of a bathroom call bell ringing unanswered. To say this is unacceptable would be an understatement! What if I wasn't there? I can't even think about what would have occurred. As someone who spent a career in healthcare, this situation is beyond disturbing. Shame on the company who currently owns Meadowbrook! Staff your facility, provide a clean and safe environment or shut the place down!! Human beings deserve so much better! The photo of the filthy floor was taken minutes after she was admitted. I 100% would not recommend sending a loved one there. For reference, I never leave reviews but felt compelled to warn others!

Honey Gilbert

Mar 2026

via Google

Very clean and staff is absolutely wonderful. Take great care of my mom. She loves it here. She loves the food and she loves the Best place I could have her She has been in other places this is the best place ever. I would recommend leaving your loved ones here

Diana Anderson

Feb 2026

via Google

I have been at Meadow Brook for way over a year and I have had nothing but garbage food served to me. I have had to order my own food and have it delivered I've had to buy supplies bandages because they say they don't have anything.. When the hospital called here to see if there was any rooms available they asked if they could accommodate my needs they said they could and they absolutely did not.....they don't have connectors for cpap machines or breathing aspirates this place sucks. . I've had the purchase my own items as needed shampoo conditioners soap any kind of supply that I would need. .I would never recommend even a dog to stay here. The food is toros it was bad before it's even worse now that new management took it over. For the amount of money that we are paying insurance we should be getting better quality food. Most of the food they make the day before and just heat it up the next day Check out the dates on the sandwiches that are pre-made and they are outdated the crust is as hard as a rock. Looks like they're giving us cow corn .....lol. which is disgusting I have pictures I have proof Even the peanut butter that they serve here is awful and I just heard that we all ran out of sugar so there's no more sugar in the entire building for coffee or tea and they don't know when the next shipment is gonna be so don't send your grandparents or your parents or any loved one here unless you wanna see them in a pine box.

Ares Jaslowski

Jan 2026

via Google

My mom just called me from her phone because she fell. I tried calling them but they didnt answer. She is currently in the temporary rehab unit and they didnt help her after her fall, she had to crawl back to her bed and then call me. This place is absolutely despicable. Update- my mother sent me pictures of the conditions that she is living in. They dont help her take out the trash and they refuse to help her untangle her oxygen tubing (she is too weak to do it herself) and now she isn't getting the proper oxygen concentration that she needs. If this is the way they treat all patients then they need to be reported and shut down.

Leda Vincent

Dec 2025

via Google

After being discharged from the hospital MeadowBrook was a pivotal part of my abdominal surgery recovery. The PT staff was exceptional and made me feel very comfortable. All the nurses and the doctors were extremely kind, caring and helpful. I highly recommend MeadowBrook in Granby, CT.

Request information

Ask about availability, pricing, or a tour. Your details go only to Civita Care Meadowbrook, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 10, 2026Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026

Dec 2, 2025Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Observe each nurse aide's job performance and give regular training.

    Severity B of L: potential for minimal harm, patternCorrected Jan 13, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity B of L: potential for minimal harm, patternCorrected Jan 13, 2026

Jul 3, 2024Health Complaint1 citation
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2024

Jun 5, 2024Health Complaint3 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2024

Jan 23, 2024Fire Safety StandardHealth ComplaintHealth Standard21 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 5, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 5, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

Oct 26, 2021Fire Safety StandardHealth Standard4 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Civita Care Meadowbrook offer?

Civita Care Meadowbrook offers Skilled Nursing / Long Term Care.

Where is Civita Care Meadowbrook located?

Civita Care Meadowbrook is located at 350 Salmon Brook Street in Granby, Connecticut.

What do families say about Civita Care Meadowbrook?

Reviews for Civita Care Meadowbrook are sharply divided: some families praise attentive nursing and physical therapy staff and describe a clean, caring environment, while several others report serious lapses in basic care, cleanliness, and staffing responsiveness. The mix of experiences suggests care quality may vary significantly by unit or shift.

How did Civita Care Meadowbrook do on recent health and safety inspections?

Civita Care Meadowbrook had 6 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Civita Care Meadowbrook?

Submit the Request Information form on this page to connect with Civita Care Meadowbrook and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Civita Care Meadowbrook? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Granby.

Prefer to stay home?

Home care agencies serving Granby bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Granby