36 Firetown Rd
2.3(9 ratings)
1 / 6CMS Care Compare
Reviews for this Simsbury skilled nursing and rehab facility are overwhelmingly negative, with multiple families describing rude staff, slow response to call buttons, and a lack of communication about patient status. One reviewer reported a serious injury to a resident and an abuse/neglect complaint, while a single five-star review praised the staff and setting.
AI-generated from reviews and community data.
Ark Healthcare & Rehabilitation at Governor's House is a long-term and short-term care and rehabilitation facility located in Simsbury, Connecticut. The community provides rehabilitation services with certified therapists who work one-on-one with residents to help them achieve their therapeutic and rehabilitation goals.
Care at the facility is delivered in a family-like environment where staff assess each resident's health goals and develop individualized care plans tailored to their specific needs. The community emphasizes both the quality of care provided and a warm, comfortable setting designed to support optimal therapeutic outcomes.
The facility offers a variety of amenities and recreation options for residents. Located across the street from Hop Meadow Country Club and Stratton Brook State Park, the community provides views of natural surroundings from resident windows.
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Help Me Choose2.3overall · 9 ratings combined
2.3★ on Google (9)
Onyx Moon
Mar 2026
This place dropped my father on his head out the wrong netting on was an amputee the two people that dropped him were younger than me. Happened right in front of my face with my mom. They tried to apologize and cover it up they’re lucky my dad got better and went elsewhere or they would have been sued. He not has passed and I’m angry at a lot of these nursing homes. Do not bring your people here!!
Jessica Buchas
Feb 2025
Do not bring anyone here nor yourself. Staff/ nurses are very rude. They do not care about the patients. Had to report them due to abuse and neglect.
Todd Brewer
Dec 2024
Terrible care they care about what is better for them not the patient. The staff is rude. Very slow answer the call button for help. I felt very uncomfortable there. Will never go back there
Margaret Bruce
Nov 2024
So far the care has been exceptional from my experience. No place is perfect, but the staff is well trained, professional and kind. The space is stately and well decorated. I am grateful for this place!
Debbie Ferris
Sep 2024
Terrible care! Would not leave a dying animal there. They do not answer phone, will not update you on patient status. Nurse refused to provide he name today when calling on patient status. HORRIBLE PLACE!!
Ark Healthcare And Rehabilitation at Governor's House offers Skilled Nursing / Long Term Care.
Ark Healthcare And Rehabilitation at Governor's House is located at 36 Firetown Rd in Simsbury, Connecticut.
Reviews for this Simsbury skilled nursing and rehab facility are overwhelmingly negative, with multiple families describing rude staff, slow response to call buttons, and a lack of communication about patient status. One reviewer reported a serious injury to a resident and an abuse/neglect complaint, while a single five-star review praised the staff and setting.
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