MyLivingChoice

Chapel Manor

1104 Welsh Road

3.8(166 ratings)· Philadelphia average: 4

Part of Genesis HealthCare · 28 communities · 4.1★ average

Chapel Manor — photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
238
Veteran services
VA-contracted, WE HONOR VETERANS partner facility
Quality recognition
AHCA Bronze Quality Award winner
Stay options
Offers respite care alongside long-term stays
Cognitive safety measure
Alarm system for residents with cognitive deficits

What Families Think

Reviews of Chapel Manor are sharply divided: many families praise the compassionate, hands-on care from nurses, aides, and rehab staff, while others describe serious lapses including alleged abuse, medication and monitoring failures, and billing disputes. The facility is recognized with an AHCA Bronze Quality Award and has VA-contracted veteran programs, but several reviewers flag inconsistent oversight and communication problems.

The Good

  • Many reviewers call staff caring, friendly, and attentive
  • Rehabilitation and physical therapy praised by multiple families
  • Several reviewers note the facility is clean and well-kept
  • AHCA Bronze Quality Award recognition
  • VA-contracted with a veterans support partnership

The Bad

  • One detailed report alleges physical abuse by nursing staff
  • Several reviewers cite inconsistent cleanliness or housekeeping quality
  • Multiple reports of poor communication with families
  • One report of billing errors and unresolved Medicare/insurance claims
  • One serious account of inadequate supervision leading to a resident going missing

AI-generated from reviews and community data.

About Chapel Manor

Chapel Manor is a skilled nursing facility in Philadelphia, Pennsylvania, offering post-hospital short-term rehabilitation as well as long-term and respite care services. The facility accepts Medicare, Medicaid, and most private insurances, and is part of the Genesis Healthcare network of skilled nursing and senior living providers.

Rehabilitation services include orthopedic rehabilitation for joint replacement, injuries, and amputation. The facility has been recognized as an AHCA Bronze Quality Award winner, is a WE HONOR VETERANS partner, and is VA contracted.

Chapel Manor provides comfortable common and lounge areas where residents can gather with friends and family. For residents with cognitive deficits, the facility has an alarm system in place to help support their security.

The community is led by an experienced administrative and clinical team, including a Nursing Home Administrator with more than 20 years of experience across assisted living and long-term care, and a Medical Director who has served the facility for over 20 years and is dual board certified in Family Practice and Certified Medical Direction of Skilled and Long Term Nursing Care. The Director of Rehabilitation leads a therapy team focused on helping patients achieve their goals and return home to their families.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.8overall · 166 ratings combined

3.8★ on Google (166)

Charmaine Wassum

Jun 2026

via Google

I have been here for a month we having my knee facility on the outside or just a plain white brick building just average inside but the care is excellent. Every employee are so helpful and friendly and kind. I would recommend them for long hair or short care they try to keep you busy and active. I love it here.

J S

Jun 2026

via Google

Terrible. Lack of patient care. They are not worth it

Carol Lutt

May 2026

via Google

I was very impressed with the new room for the meeting I had today. Alana is excellent and very helpful with my friend Tommy. Unfortunately your restroom was not up to par.

Hattie Brown

Apr 2026

via Google

The finance officer Christine Bright has been very helpful to me with suggestions that is helping make my husband's stay better because of her experience with having her father at Chapel Manor. I am grateful to other staff members as well. They are genuinely kind and attentive to their residents. Grateful too many names to remember to honor their efforts.

Request information

Ask about availability, pricing, or a tour. Your details go only to Chapel Manor — never sold or shared.

Frequently Asked Questions

What types of care does Chapel Manor offer?

Chapel Manor offers Skilled Nursing / Long Term Care.

Where is Chapel Manor located?

Chapel Manor is located at 1104 Welsh Road in Philadelphia, Pennsylvania.

What do families say about Chapel Manor?

Reviews of Chapel Manor are sharply divided: many families praise the compassionate, hands-on care from nurses, aides, and rehab staff, while others describe serious lapses including alleged abuse, medication and monitoring failures, and billing disputes. The facility is recognized with an AHCA Bronze Quality Award and has VA-contracted veteran programs, but several reviewers flag inconsistent oversight and communication problems.

Work at Chapel Manor? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Philadelphia.