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Pristine Home Care

5924 N Broad St

5(503 ratings)· Philadelphia average: 4.4

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Pristine Home Care, photo 11 / 6

Quick Facts

Caregiver Choice
Clients can choose their own caregiver
Medicaid Support
Staff help families navigate Medicaid approval
Agency Tenure
Operating in Philadelphia for nearly 30 years
Language Access
Bilingual staff available, including Spanish speakers

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Pristine Home Care is an in-home care agency serving Philadelphia, and its reviews are overwhelmingly positive, focusing on how quickly and smoothly families were able to get services set up. Reviewers consistently praise specific staff members for being patient, informative, and easy to reach throughout the enrollment and Medicaid approval process. Very few reviews discuss the day-to-day caregiving experience itself, focusing instead on the intake and coordination side of the agency.

What reviewers praise

  • Fast, smooth enrollment and paperwork process
  • Staff repeatedly praised by name for patience and helpfulness
  • Strong support navigating Medicaid approval
  • Bilingual staff mentioned as a plus
  • High overall rating across hundreds of reviews
  • Families feel treated with respect and kindness

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Pristine Home Care is a home care agency serving Philadelphia, Pennsylvania offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 5.0 out of 5 across 503 reviews.

About Pristine Home Care

Pristine Home Care is a home care agency serving Philadelphia, Pennsylvania and the greater Philadelphia area. Operating for nearly 30 years, the agency provides in-home support focused on person-centered care that emphasizes dignity, respect, and cultural fluency.

The agency offers a range of services including meal preparation tailored to dietary needs and preferences, assistance with mobility and transfers, medication management, and support with activities of daily living such as bathing, dressing, grooming, and toileting. Caregivers also provide help with errands like grocery shopping and prescription pickup, as well as light housekeeping including laundry, vacuuming, and kitchen and bathroom cleaning.

Beyond physical care tasks, Pristine Home Care emphasizes companionship and social engagement, offering friendly conversation and shared activities to address loneliness. The agency provides assistance with light physical activity and stretching routines as directed by healthcare providers to support mobility and wellness.

The agency serves Philadelphia's diverse communities and offers support with navigating Medicaid and allows clients to choose their own caregivers. Pristine Home Care has been recognized as Philadelphia's Gold Top Home Care Agency for three consecutive years.

Types of Care at Pristine Home Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of Pristine Home Care

5overall · 503 ratings combined

5★ on Google (503)

Tiffani Romero

Aug 2026

via Google ↗

Great service and excellent quality of care! I love pristine.

rakim miller

Mar 2026

via Google ↗

This is a great establishment filled with great people

KATHRYN BRYANT

Mar 2026

via Google ↗

They are the most courteous and helpful the acted in a professional manner everyone I came across in the office was very respectful, kind and very very helpful I'm glad to be a part of Pristine family Sally is a Gem she is awesome and so is Ms Chaney and Mr Ammar.

Pamela Calderon

Feb 2026

via Google ↗

The staff is super friendly and helpful. They take good care of me.

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Frequently Asked Questions

What types of care does Pristine Home Care offer?

Pristine Home Care offers At-Home Care.

Where is Pristine Home Care located?

Pristine Home Care is located at 5924 N Broad St in Philadelphia, Pennsylvania.

What do families say about Pristine Home Care?

Pristine Home Care is an in-home care agency serving Philadelphia, and its reviews are overwhelmingly positive, focusing on how quickly and smoothly families were able to get services set up. Reviewers consistently praise specific staff members for being patient, informative, and easy to reach throughout the enrollment and Medicaid approval process. Very few reviews discuss the day-to-day caregiving experience itself, focusing instead on the intake and coordination side of the agency.

How can families visit Pristine Home Care?

Submit the Request Information form on this page, or contact Pristine Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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