Prestige Home Care Agency is a Medicare-certified home health agency serving clients at home in Philadelphia since 1996. The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits.
Reviewers consistently praise the agency's coordinators for responsiveness, communication, and genuine care. Multiple families report that coordinators go above and beyond to address scheduling changes, answer questions promptly, and check in regularly on clients' well-being. One reviewer noted that after some initial staffing transitions, a particular coordinator became "the reason why we're still with Prestige" when communication issues arose elsewhere. Families describe feeling that they have "a team on your side" and emphasize how the agency has made caregiving less stressful.
The agency holds a CMS quality star rating of 2.0 of 5 stars, which contrasts notably with its Google rating of 4.9 stars across 127 reviews.