T
Jul 2026
Came by to visit my aunt the front desk lady told me step by step how to check in very helpful. My aunts room is nice has everything you need.
Crestview Center
262 Toll Gate Road3.7(213 ratings)· Langhorne average: 4.2
Part of Genesis HealthCare · 137 communities · 4.1★ average
1 / 5Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- For profit, Partnership
- Certified beds
- 180
- Inspections
- View history (39 citations)
- Medical staffing
- Physicians and NPs on-site every day
- Nearby hospital
- Located close to St Mary's hospital and acute rehab
- Safety feature
- Alarm system for residents with cognitive deficits
- Operator
- Part of the Genesis HealthCare network
CMS Care Compare
What Families Think
Reviews for Crestview Center are sharply split: many family members praise the friendliness of nursing, therapy, and support staff and note good rehab outcomes, while a large number of others describe serious lapses in cleanliness, supervision, and medication management. Persistent complaints about odor and an outdated building appear alongside praise for physicians being on-site daily and a convenient location near a hospital.
The Good
- Many reviewers describe staff as friendly and caring
- Physical and occupational therapy praised for helping residents recover
- On-site physicians and NPs available daily, unusual for nursing homes
- Several reviewers say rooms and common areas were clean
- Located close to a hospital for acute care needs
The Bad
- Many reviewers report strong, persistent urine/feces odors throughout the building
- Multiple reports of neglect: unchanged diapers, lack of supervision, slow response to needs
- Several complaints about medication errors or missed doses
- One report of a nearly $7,000 refund unresolved for months
- Some reviewers describe the building and rooms as outdated or run-down
AI-generated from reviews and community data.
Crestview Center is a senior living community in Langhorne, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 213 reviews.
About Crestview Center
Crestview Center is a skilled nursing facility located in Langhorne, Pennsylvania, in Bucks County. The community offers both ShortStay Rehabilitation and LongTerm Care services for residents in need of recovery support or ongoing nursing care.
Rehabilitation services include orthopedic rehabilitation for joint replacement, injuries, and amputation, delivered by a dedicated team of therapists working to help both short-term and long-term care residents achieve the highest quality outcomes.
The facility features comfortable common and lounge areas where residents can gather with friends and family, and it is equipped with an alarm system to help ensure the security of residents with cognitive deficits.
Crestview Center is led by an experienced team, including an Administrator with more than 20 years of operations experience in senior care, a board-certified Medical Director in Internal Medicine who also teaches medical residents, a Director of Nursing who oversees the wound care program, a Director of Rehab with over 15 years of physical therapy experience, and an Admissions Director with 30 years in the long-term care field specializing in admissions, Medicaid, and social services.
Crestview Center operates under Genesis Healthcare, Inc., a company whose subsidiaries provide services to skilled nursing facilities and assisted/senior living communities, including contract rehabilitation therapy, respiratory therapy, physician services, staffing services, and accountable care.
Types of Care at Crestview Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Crestview Center
3.7overall · 213 ratings combined
3.7★ on Google (213)
Glenda Johnson
Jun 2026
My sister has been a patient at Luxe Rehab & Care Center for over a year. Her medical team, physical therapists, occupational therapists, housekeeping, laundry and social worker have been very good. I appreciate the care she has received there.
Sadee Miller
May 2026
The cleanliness of this place is not good...I came to visit my father and the food trays were all over the place. Then they do not administer the patients their medicine on time causing more harm then help. I think they should be investigated if anyone is asking me
Kaitlyn B
Apr 2026
Most of the nurses are great so I’m not understanding why my grandfather, who was placed on hospice, did not receive morphine between the hours of 6:45am and 10pm when he was clearly uncomfortable, restless, and in pain, and then passed away just 6 hours later. He was the kindest, most gentle soul who deserved comfort in his final day, and that wasn’t given to him.
Billy Robinson
Apr 2026
Please do not come here or bring anyone you love here. The workers are so careless and rude. There is stuff scattered all over the room not being used by the people in there, and workers just leave it. the hallways and rooms reek of poop, pee, throw up, and food. Workers yell at occupants. Don’t waste your time here it’s genuinely disgusting.
Government Inspection History
13 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 7, 2026Health Complaint2 citations
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Mar 16, 2026Health Complaint1 citation
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2026
Mar 11, 2026Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance
Jan 22, 2026Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2026
Jul 3, 2025Fire Safety StandardHealth Standard5 citations
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Aug 19, 2025
Jan 30, 2025Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2025
Jan 21, 2025Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2025
Sep 6, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2024
Apr 18, 2024Health Complaint2 citations
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Dec 7, 2023Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Nov 17, 2023Fire Safety StandardHealth ComplaintHealth Standard6 citations
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Provide care by qualified persons according to each resident's written plan of care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 5, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Jul 31, 2023Health Complaint1 citation
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Jul 14, 2023Health Complaint4 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 4, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 4, 2023
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 4, 2023
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 4, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Crestview Center offer?
Crestview Center offers Skilled Nursing / Long Term Care.
Where is Crestview Center located?
Crestview Center is located at 262 Toll Gate Road in Langhorne, Pennsylvania.
What do families say about Crestview Center?
Reviews for Crestview Center are sharply split: many family members praise the friendliness of nursing, therapy, and support staff and note good rehab outcomes, while a large number of others describe serious lapses in cleanliness, supervision, and medication management. Persistent complaints about odor and an outdated building appear alongside praise for physicians being on-site daily and a convenient location near a hospital.
How did Crestview Center do on recent health and safety inspections?
Crestview Center had 13 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Crestview Center?
Submit the Request Information form on this page to connect with Crestview Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Crestview Center? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Langhorne.
Beechwood NeuroRehab
Langhorne, Pennsylvania0 mi
4.7(7)
Assisted Living
Oxford Rehabilitation & Healthcare Center
Langhorne, Pennsylvania0 mi
4.3(544)
Skilled Nursing / Long Term Care
Langhorne Gardens Health & Rehabilitation Center
Langhorne, Pennsylvania0 mi
3.6(148)
Skilled Nursing / Long Term Care
The Addison of Woodbourne Place
Levittown, Pennsylvania2.5 mi
4.2(43)
Assisted Living
Statesman Health and Rehabilitation Center
Levittown, Pennsylvania2.5 mi
3.4(105)
Skilled Nursing / Long Term Care
Arden Courts (yardley)
Yardley, Pennsylvania4.7 mi
4.9(95)
Assisted LivingMemory Care
Prefer to stay home?
Home care agencies serving Langhorne bring help to the house: daily living, companionship, and respite for family caregivers.
