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Crestview Center

262 Toll Gate Road

3.7(213 ratings)· Langhorne average: 4.2

Part of Genesis HealthCare · 28 communities · 4.1★ average

Crestview Center — photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
180
Medical staffing
Physicians and NPs on-site every day
Nearby hospital
Located close to St Mary's hospital and acute rehab
Safety feature
Alarm system for residents with cognitive deficits
Operator
Part of the Genesis HealthCare network

What Families Think

Reviews for Crestview Center are sharply split: many family members praise the friendliness of nursing, therapy, and support staff and note good rehab outcomes, while a large number of others describe serious lapses in cleanliness, supervision, and medication management. Persistent complaints about odor and an outdated building appear alongside praise for physicians being on-site daily and a convenient location near a hospital.

The Good

  • Many reviewers describe staff as friendly and caring
  • Physical and occupational therapy praised for helping residents recover
  • On-site physicians and NPs available daily, unusual for nursing homes
  • Several reviewers say rooms and common areas were clean
  • Located close to a hospital for acute care needs

The Bad

  • Many reviewers report strong, persistent urine/feces odors throughout the building
  • Multiple reports of neglect: unchanged diapers, lack of supervision, slow response to needs
  • Several complaints about medication errors or missed doses
  • One report of a nearly $7,000 refund unresolved for months
  • Some reviewers describe the building and rooms as outdated or run-down

AI-generated from reviews and community data.

About Crestview Center

Crestview Center is a skilled nursing facility located in Langhorne, Pennsylvania, in Bucks County. The community offers both ShortStay Rehabilitation and LongTerm Care services for residents in need of recovery support or ongoing nursing care.

Rehabilitation services include orthopedic rehabilitation for joint replacement, injuries, and amputation, delivered by a dedicated team of therapists working to help both short-term and long-term care residents achieve the highest quality outcomes.

The facility features comfortable common and lounge areas where residents can gather with friends and family, and it is equipped with an alarm system to help ensure the security of residents with cognitive deficits.

Crestview Center is led by an experienced team, including an Administrator with more than 20 years of operations experience in senior care, a board-certified Medical Director in Internal Medicine who also teaches medical residents, a Director of Nursing who oversees the wound care program, a Director of Rehab with over 15 years of physical therapy experience, and an Admissions Director with 30 years in the long-term care field specializing in admissions, Medicaid, and social services.

Crestview Center operates under Genesis Healthcare, Inc., a company whose subsidiaries provide services to skilled nursing facilities and assisted/senior living communities, including contract rehabilitation therapy, respiratory therapy, physician services, staffing services, and accountable care.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 213 ratings combined

3.7★ on Google (213)

Came by to visit my aunt the front desk lady told me step by step how to check in very helpful. My aunts room is nice has everything you need.

Glenda Johnson

Jun 2026

via Google

My sister has been a patient at Luxe Rehab & Care Center for over a year. Her medical team, physical therapists, occupational therapists, housekeeping, laundry and social worker have been very good. I appreciate the care she has received there.

Sadee Miller

May 2026

via Google

The cleanliness of this place is not good...I came to visit my father and the food trays were all over the place. Then they do not administer the patients their medicine on time causing more harm then help. I think they should be investigated if anyone is asking me

Kaitlyn B

Apr 2026

via Google

Most of the nurses are great so I’m not understanding why my grandfather, who was placed on hospice, did not receive morphine between the hours of 6:45am and 10pm when he was clearly uncomfortable, restless, and in pain, and then passed away just 6 hours later. He was the kindest, most gentle soul who deserved comfort in his final day, and that wasn’t given to him.

Billy Robinson

Apr 2026

via Google

Please do not come here or bring anyone you love here. The workers are so careless and rude. There is stuff scattered all over the room not being used by the people in there, and workers just leave it. the hallways and rooms reek of poop, pee, throw up, and food. Workers yell at occupants. Don’t waste your time here it’s genuinely disgusting.

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Frequently Asked Questions

What types of care does Crestview Center offer?

Crestview Center offers Skilled Nursing / Long Term Care.

Where is Crestview Center located?

Crestview Center is located at 262 Toll Gate Road in Langhorne, Pennsylvania.

What do families say about Crestview Center?

Reviews for Crestview Center are sharply split: many family members praise the friendliness of nursing, therapy, and support staff and note good rehab outcomes, while a large number of others describe serious lapses in cleanliness, supervision, and medication management. Persistent complaints about odor and an outdated building appear alongside praise for physicians being on-site daily and a convenient location near a hospital.

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