MyLivingChoice

The Chapel Hill Community

12200 Strausser St Nw

4.1(122 ratings)

The Chapel Hill Community, photo 11 / 5

Quick Facts

Total units
80
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
80
Therapy availability
PT, OT, and speech therapy offered seven days a week
Campus scope
Full continuum from independent living to skilled nursing on one campus
Assisted living setting
Faith-inspired environment for assisted living residents

What Families Think

Families of residents in memory care, skilled nursing, and rehabilitation consistently praise the attentiveness and warmth of the staff at Chapel Hill Community. Reviewers highlight smooth transitions into care, compassionate treatment of residents, and proactive communication with families, especially during difficult times like end-of-life care.

The Good

  • Smooth transition into memory care for residents with dementia
  • Staff described as attentive, caring, and well trained
  • Effective and timely communication with families
  • Staff went out of their way after a resident's passing
  • Residents treated with dignity and respect

AI-generated from reviews and community data.

The Chapel Hill Community is a senior living community in Canal Fulton, Ohio offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.1 out of 5 across 122 reviews.

About The Chapel Hill Community

The Chapel Hill Community is a full-service Life Plan Community offering independent living, assisted living, memory care, skilled nursing, and rehabilitative care in Canal Fulton, Ohio. The community features a beautiful country campus surrounded by nature with hills, trees, and a pond, while remaining a short drive from downtown Canal Fulton's charming and historic district.

Independent living residents enjoy maintenance-free living with on-site social events, fine dining, recreational programs, and an active community atmosphere. Assisted living services are provided in a welcoming, faith-inspired environment with restaurant-style dining and a full calendar of life enrichment activities. The community's specially designed memory care neighborhoods minimize stress and promote calm environments for residents living with cognitive change.

The Chapel Hill Community offers physical, occupational, and speech therapy available seven days a week, along with skilled nursing care for those requiring higher levels of continuous, around-the-clock support. Rehabilitative services include individualized treatment plans focusing on rebuilding strength and developing new lifestyle habits. The community provides person-directed care that respects each individual's choices and preferences.

Life enrichment programming includes Music and Memory and Opening Minds Through Art, designed to enhance quality of life, promote fulfillment and peace, and foster a sense of belonging and inclusiveness. The campus features community gardens, walking paths, and a pond offering spaces to spend time with family, friends, and pets. Residents have proximity to shopping, dining, and the historic Towpath Trail for walking and biking.

Types of Care at The Chapel Hill Community

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Kitchen
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Transportation Services

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Chapel Hill Community

4.1overall · 122 ratings combined

4.1★ on Google (122)

Paul Ehret

May 2026

via Google

I was looking for skilled nursing facilities for my father. I went in Monday around noon and got a tour. The lady Said she would call me back that day, . It is almost 230 on Wednesday and the only reason she called me back today. Was because I called and complained about not getting any information that I asked for she told me that she had to take her daughter to the hospital and she was out of the office for a couple days Which I am sorry to hear that, but You can’t tell me that she’s the only one on her team she could’ve had somebody Else call me back and tell me that they didn’t have any room rooms available It doesn’t see that complicated. The overall experience was very bad

David Kansa

Mar 2026

via Google

It is difficult to express my full gratitude to everyone at Chapel Hill for what they did for my mother and our family. I never had to worry about her as I know she was in loving hands. For a family, that is a gift. Please share my thoughts with everyone who watched over mom and made her comfortable.

Tiffany Affolter

Mar 2026

via Google

The team at Chapel Hill is caring and very responsive to their residents needs.

Sam Costanzo

Jan 2026

via Google

The Staff and the Facility are the best. Our brother has been at Chapel Hill for some time now. There is not a day that goes by that we are not grateful to the Lord that he is there. He is treated extremely well, with much attention and caring. Thanks to all at The Chapel Hill Community.. Santo C.

Josh Kerr

Jan 2026

via Google

The staff are wonderful and truly care about the residents.

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Government Inspection History

4 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 24, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2025

May 21, 2024Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

Nov 7, 2022Fire Safety StandardHealth Standard15 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2022

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2022

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2022

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2022

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

Dec 12, 2019Fire Safety StandardHealth Standard20 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2020

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2020

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2020

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 13, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Chapel Hill Community offer?

The Chapel Hill Community offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is The Chapel Hill Community located?

The Chapel Hill Community is located at 12200 Strausser St Nw in Canal Fulton, Ohio.

What do families say about The Chapel Hill Community?

Families of residents in memory care, skilled nursing, and rehabilitation consistently praise the attentiveness and warmth of the staff at Chapel Hill Community. Reviewers highlight smooth transitions into care, compassionate treatment of residents, and proactive communication with families, especially during difficult times like end-of-life care.

How did The Chapel Hill Community do on recent health and safety inspections?

The Chapel Hill Community had 4 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Chapel Hill Community?

Submit the Request Information form on this page to connect with The Chapel Hill Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Chapel Hill Community? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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Prefer to stay home?

Home care agencies serving Canal Fulton bring help to the house: daily living, companionship, and respite for family caregivers.