Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 1983
Home Health Compare
CenterWell Home Health is a home health agency serving West Springfield, Massachusetts offering Home Health.
About CenterWell Home Health
CenterWell Home Health is a Medicare-certified home health agency serving West Springfield, MA and has been Medicare certified since 1983. Services offered in the home include skilled nursing. The agency is privately owned.
Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at CenterWell Home Health
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Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 1983). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
What patients say
- Would definitely recommend the agency54%US 79%
- Rated their overall care 9 or 10 out of 1072%US 85%
- Care was given in a professional way87%US 89%
- The team communicated well77%US 86%
- The team discussed medicines, pain and home safety75%US 82%
12 completed patient surveys, 10% response rate.
Service area
CenterWell Home Health reports serving 15 ZIP codes, including Springfield, Chicopee, Agawam, East Longmeadow, Feeding Hills, Holyoke, Indian Orchard, West Springfield, Westfield. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227224. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 95 Elm St in West Springfield, Massachusetts.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
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