1 / 5CMS Care Compare
Families describe Carolina Rehabilitation Center of Burke as a clean, well-run skilled nursing and rehab facility where physical and occupational therapy staff go above and beyond. Most reviewers praise the nursing and CNA teams and report smooth stays, though one family described a serious medication and discharge incident that left them advocating strongly for their loved one's safety.
AI-generated from reviews and community data.
Carolina Rehabilitation Center of Burke is a senior living community in Connelly Spring, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 603 reviews.
Carolina Rehabilitation Center of Burke is a skilled nursing and long-term care facility in Connelly Springs, North Carolina, with a licensed capacity of 90 residents. The center provides post-acute rehabilitation services including occupational and physical therapy, alongside ongoing nursing care and medication management.
Families consistently praise the facility's cleanliness and the dedication of its core nursing and CNA staff, who are described as patient and attentive to resident needs. Physical and occupational therapy departments receive strong marks for going beyond standard care to support residents' recovery goals. One family noted that "hot meals" were delivered to rooms, contrasting favorably with prior experiences elsewhere. Leadership is present and visible on the floors, with directors checking in on care delivery. The center appears particularly responsive to residents with dementia and those requiring specialized assistance with activities of daily living.
Some families have raised concerns about medication management practices and meal service consistency during peak times. One family's account of overmedicating a resident with dementia raised serious safety questions, though this represents a stark outlier in the review set.
The facility holds a 4.5/5 Google rating across 603 reviews, indicating broadly positive family sentiment alongside pockets of significant concern.
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Help Me Choose4.5overall · 603 ratings combined
4.5★ on Google (603)
Audreana Withey
Jul 2026
I like this center the CNA's are great and the nurses are as well. The traveling nurses on the other hand suck. They don't like giving the medication like they are supposed to. But the center is really clean and the staff is really amazing. My husband and I would recommend anyone the the center. This is his second time there.
Ping
Jun 2026
I love this place, people work together make things easier. They take care old dimension people good and patient. Take care people who had bad bowel movements with very patient and careful. I'm personally very appreciate this place and all the works. Their directors came around check out make sure things taken care. I give five stars, I understand there are still has a lot of ways make things better, I see they're trying very hard improving and moving forward Thank you for all your team works. I love this place and people.
Tara Taylor
May 2026
A rating of one star is way too high. There was not a rating for -20. My mother was in this facility for rehab after hip surgery. She had dementia and a UTI. In her confusion and fear, they over medicated her with Haldol injection. The result was pneumonia and hospital stay. My dad visited daily and witnessed residents sitting in dining room for hours waiting on cold meals. They gave word at 4:30 on a Friday that she was being discharged the next Tuesday. She was not ready to return home. There was no offer to assist with appropriate placement. On discharge day, they left her sitting confused at front door to wait for our arrival. The receiving facility we found was given list of medication incorrectly recorded; she became overmedicated again and had to be sent back for rehab care. We were referred to a different rehab that got her stabilized and walking again so she could return home. Anyone placed here should be checked on by family and friends every day to advocate for their safety. I would not recommend for anyone that is not able to advocate for their own safety. If there are multiple medical concerns, expect neglect.
Mike Smith
May 2026
I just recently spent 6 weeks at the rehab center for both therapy and medication monitoring. My personal experience there was absolutley outstanding. Each department made sure that my stay was both safe and productive. Both Occupational and Physical theraphy went above and beyond working with me and helping me on my journey to the road to wellness. The nursing staff took great care of me on the medical end, ensuring all my needs were met, from medicene to hygiene. I've stayed in nice hotels and ate in 99% or higher rated resturants that were not kept as clean as the entire Center is kept. So a big shout out to both housekeeping and nutrition. Also on the kitchen side, they worked as much as posible on any special request I had, and special dietary needs I had. I had the chance to interact several times with Maintenance and any issues I came across they were on it. And of course I have to mention the Admin. staff. From my 1st day of being admitted to my last day of discharge, everything went smoothly. There were always great activites available to the residents to join and enjoy. Any doctors appointments I needed were made and transportation provided. One of the big things that Admin. was a huge help with was jumping through insurance hoops so I did not have to handle. All of the folks at the Center made what was a difficult time for my family and myself very tolerable and mostly pleasent while I was recovering to return home. I do not have enough words to express my absolute gratitude to the entire staff, and especially to the ones that worked one-on-one with me. Thank all of you for helping me get my life back on track.
Angel Gross
Apr 2026
My father was here for only 2 weeks before he timed out on insurance but I absolutely loved this place. 100 times better than the rehab facility that he was in a few months before. Very clean! People are nice and friendly. Food was good too. He actually received hot meals in his room. Physical therapy not only worked with his ability to walk but with normal everyday tasks that the last rehab place didn't bother with. I hate he timed out on insurance because in the 2 weeks he was here he progressed so much better and faster than the 6 weeks he spent at the first rehab place. Carolina rehab treated my dad and even my mom as valued people and not like an obstacle as they do their rounds. Not sure really how to describe it correctly but I'd give this place 6 stars if I could. No place is perfect, I know but I was really impressed with this facility.
6 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 15, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2024
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 26, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Carolina Rehabilitation Center of Burke offers Skilled Nursing / Long Term Care.
Carolina Rehabilitation Center of Burke is located at 3647 Miller Bridge Road in Connelly Spring, North Carolina.
Families describe Carolina Rehabilitation Center of Burke as a clean, well-run skilled nursing and rehab facility where physical and occupational therapy staff go above and beyond. Most reviewers praise the nursing and CNA teams and report smooth stays, though one family described a serious medication and discharge incident that left them advocating strongly for their loved one's safety.
Carolina Rehabilitation Center of Burke had 6 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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