MyLivingChoice

Caretenders

330 Whitney Ave #450

3.8(4 ratings)· Holyoke average: 4.4

Caretenders, photo 1

Quick Facts

Care coordination
Staff help arrange outside services like housekeeping
Billing process
Therapy start can depend on insurance authorization

What Families Think

Caretenders in Holyoke offers home health, hospice, and independent living support, with reviews largely from home-care clients who received nursing and physical therapy at home rather than long-term residents. Feedback is mixed: most reviewers describe attentive, kind clinicians who helped them recover or manage chronic conditions, while one reviewer described frustrating delays tied to insurance authorization and follow-up.

The Good

  • Staff noticed changes in condition and alerted family
  • Physical therapy and nursing helped clients recover at home
  • Clinicians described as kind, patient, and thorough
  • Helped coordinate other services like housekeeping
  • Nursing support helped avoid a hospital readmission

The Bad

  • One report of slow, unresponsive scheduling for therapy visits
  • One report that services stalled pending insurance authorization

AI-generated from reviews and community data.

Caretenders is a senior living community in Holyoke, Massachusetts offering Independent Living. Families rate it 3.8 out of 5 across 4 reviews.

About Caretenders

Caretenders is an independent living and home health and hospice community in Holyoke, Massachusetts.

Families rate Caretenders 3.8 out of 5 based on 4 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Caretenders

Home Health and HospiceIndependent Living

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Reviews of Caretenders

3.8overall · 4 ratings combined

3.8★ on Google (4)

Anthony Curto

Jan 2026

via Google

Terrible. Saw a PT who was 15.minutes late came in took vitals and wrote down all my meds. Left after that. When I asked about schedule for therapy was told I would hear back. I had to call them 3days later and asked what was going.on.after a run around .I got a call back saying they were waiting to hear from my insurance company about getting paid. So much for putting people 1st. The whole think is joke. Terrible customer service . 1 star is to much but won't let.me give.them a negative

James Rossmeisl

Jan 2024

via Google

I am truly blown away by the professionalism, efficiency, and quality of care that Caretenders has provided for my wife. Any questions we’ve had were answered, exercises were clearly explained and demonstrated and I do not have enough words to describe how happy we are with their service. Physical therapy services and nursing for home care were outstanding and we worked with a fine gentleman named Brian who was unbelievably kind, considerate, and truly took his time to assist my wife with all of her needs and concerns. The other excellent clinicians also included Ali, Matt, Maragaret, and Anne Marie. Anne Marie really helped us sort the medications and kept my wife out of the hospital. Cannot go wrong with going with Caretenders!

Carolyn Zimmerman

Aug 2022

via Google

After a bout of ketoacidosis that landed me in the hospital I was lucky enough to have care tenders when I came home to help me recover with physical therapy and a nurse who came in checked my blood sugars and made sure I was eating properly. Everyone that I have dealt with has been very kind and sweet and helpful in answering any questions I had and helping me to find other services like a housekeeper and such. It was very comforting knowing that I had good people that I could call on if I needed to. I didn't need to but just knowing they were there was very helpful and building my confidence to care for myself. Thank you caretenders for all you did.

Nancy Piccin

Apr 2022

via Google

Caretenders provided my elderly mom with multiple services over her final years as she became more frail and needed more help. Not only did they do their jobs as care providers, but they got to know my Mom well enough to alert me when she didn't seem like herself. I am very grateful for their care.

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Frequently Asked Questions

What types of care does Caretenders offer?

Caretenders offers Independent Living.

Where is Caretenders located?

Caretenders is located at 330 Whitney Ave #450 in Holyoke, Massachusetts.

What do families say about Caretenders?

Caretenders in Holyoke offers home health, hospice, and independent living support, with reviews largely from home-care clients who received nursing and physical therapy at home rather than long-term residents. Feedback is mixed: most reviewers describe attentive, kind clinicians who helped them recover or manage chronic conditions, while one reviewer described frustrating delays tied to insurance authorization and follow-up.

How can families visit Caretenders?

Submit the Request Information form on this page to connect with Caretenders and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Holyoke.