1 / 5CMS Care Compare
Reviewers consistently praise CareOne at Millbury for its rehabilitation programs, attentive therapy team, and clean, welcoming environment. Families highlight strong communication from administration and an active recreation department that keeps residents engaged. This is a skilled nursing facility focused on short-term rehab and long-term care rather than a residential senior living community.
AI-generated from reviews and community data.
Care One At Millbury is a senior living community in Millbury, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 712 reviews.
CareOne at Millbury is a 154-room skilled nursing facility in Millbury, Massachusetts, serving the Worcester County area. The facility provides short-term rehabilitation, medical management, and long-term care with physician-led programs tailored to each patient's recovery needs.
The community offers specialized medical programs including comprehensive cardiac care using the latest technology, complex chronic disease management with medication oversight and health monitoring, orthopedic rehabilitation following injury or surgery to restore strength and mobility, pulmonary rehabilitation supported by an onsite pulmonary physician and respiratory therapist, wound care management with an onsite wound physician, and stroke recovery services focused on physical, cognitive, and emotional function.
CareOne at Millbury also provides respite care, offering temporary relief to family caregivers while their loved ones receive quality care in a comfortable environment. The facility treats patients with specialized conditions requiring around-the-clock care and emphasizes creating a supportive, home-like setting for residents.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.8overall · 712 ratings combined
4.8★ on Google (712)
Lynn Walker
May 2026
I have a loved one at Care One right now. The people are so incredibly warm and friendly - they truly care about the patients. Administration checks in frequently to make sure you are satisfied. The cleanliness is next level here - absolutely spotless.
Alysha Kaye
Mar 2026
This facility consistently exceeds expectations in every way. The staff demonstrate exceptional professionalism, kindness, and dedication to resident care. The environment is clean, well maintained, and thoughtfully designed to support comfort and safety. Communication with families is clear and consistent, which is greatly appreciated. I would highly recommend this nursing home to anyone seeking quality care for their loved one.
chelcie harvie
Mar 2026
Residents seem very happy at any event I have attended. They seem to be active especially with the recreation department. There is always a fun activity planned and so much excitement and genuine happiness from the staff! It is nice to see smiling faces on the residents when I visit. I can confidently say the rec department does an AMAZING job at creating events and bringing fun and excitement to the resident's home. It is heart-warming to see!
Miles Benoit
Mar 2026
This community stands out for so many reasons, and every department works together to create an exceptional environment for residents. The recreation department consistently brings joy, energy, and purpose to daily life through thoughtfully planned activities that keep residents engaged, social, and smiling. Their creativity, enthusiasm, and genuine care make a noticeable difference and help create a true sense of community. The therapy team is equally impressive. They are knowledgeable, encouraging, and incredibly supportive, always working with residents at their own pace while motivating them to reach their goals. Their professionalism and compassion help residents build strength, confidence, and independence in a positive, respectful way. From the moment you walk in, you can tell this is a well-cared-for place, it always smells clean and fresh, creating a welcoming and comfortable atmosphere. The reception staff is friendly and attentive, greeting everyone with a warm smile and making visitors and residents feel immediately at home. There is also a beautiful patio where residents can enjoy activities, relax outside, or take a peaceful stroll on nice days. It’s a lovely space that adds so much to the overall experience. The dining room is another highlight, offering a beautiful, restaurant-like atmosphere that makes mealtimes feel special and enjoyable rather than routine. Every detail here reflects care, pride, and dedication. From outstanding staff to welcoming spaces, this is truly a place where residents are supported, respected, and encouraged to enjoy life every day.
Donna Ostiguy
Mar 2026
Care One at Millbury has always been our first choice for rehabilitation, and for good reason. Their program is truly one-of-a-kind, especially for patients facing complex conditions like COPD and other serious health challenges. After my mom suffered a stroke, she completed her rehab at Care One—and the results were nothing short of incredible. She recovered so well that it felt like she came back even stronger than before. The level of care, dedication, and expertise the team provides is outstanding. We truly can’t say enough good things about the rehabilitation and compassionate support they offer. On a personal and professional level, I also want to recognize Care One Millbury as an amazing community partner. As Director of Community Outreach, I’ve had the privilege of working alongside them through the Worcester County Reserve Deputy Sheriffs Association. For nearly 10 years, Care One has been a consistent and generous supporter of our nonprofit efforts. They show up for everything—from placing 5,000 flags on veterans’ graves, to distributing random acts of kindness bags, to supporting our annual coat drive with the Worcester County Sheriff’s Office, which provides over 4,000 new coats to those in need each year. Their commitment to giving back is genuine and impactful. Without partners like Care One Millbury, so much of what we do for the community simply wouldn’t be possible. I highly recommend them not only for their exceptional rehabilitation and caregiving, but also for their unwavering dedication to the people and communities they serve.
7 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity G of L: actual harm, isolatedCorrected Jun 2, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Jun 2, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Establish policies and procedures for sheltering.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Establish policies and procedures including evacuation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2025
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Sep 19, 2022
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 6, 2022
Perform COVID19 testing on residents and staff.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2022
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2022
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 6, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 6, 2022
Ensure proper usage of power strips and extension cords.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 6, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Care One At Millbury offers Skilled Nursing / Long Term Care.
Care One At Millbury is located at 312 Millbury Avenue in Millbury, Massachusetts.
Reviewers consistently praise CareOne at Millbury for its rehabilitation programs, attentive therapy team, and clean, welcoming environment. Families highlight strong communication from administration and an active recreation department that keeps residents engaged. This is a skilled nursing facility focused on short-term rehab and long-term care rather than a residential senior living community.
Care One At Millbury had 7 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Care One At Millbury and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Care One At Millbury? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Millbury.
Auburn, Massachusetts3.9 mi
4.5(245)
Skilled Nursing / Long Term Care
Worcester, Massachusetts4 mi
3.6(17)
Skilled Nursing / Long Term Care
Worcester, Massachusetts4 mi
3.6(34)
Skilled Nursing / Long Term Care
Worcester, Massachusetts4 mi
2.8(90)
Skilled Nursing / Long Term Care
Worcester, Massachusetts4.1 mi
5(6)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Worcester, Massachusetts4.7 mi
5(3)
Skilled Nursing / Long Term Care
Home care agencies serving Millbury bring help to the house: daily living, companionship, and respite for family caregivers.
