MyLivingChoice
Broomall Manor, photo 11 / 6

Quick Facts

Total units
114
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
114

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There isn't detailed review commentary available for Broomall Manor beyond an overall Google rating of 3.3 out of 5 from 85 reviews. It is a skilled nursing and long-term care community in Broomall, Pennsylvania, but no specific family testimonials, amenities, or pricing details were provided.

What reviewers flag

  • No published pricing information available for this community.

AI-generated from reviews and community data.

Broomall Manor is a senior living community in Broomall, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.3 out of 5 across 87 reviews.

About Broomall Manor

Broomall Manor is a skilled nursing and long-term care community in Broomall, Pennsylvania, licensed for up to 114 residents. It is Medicare and Medicaid certified and holds a 5-star overall rating from the Centers for Medicare and Medicaid Services.

The community offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, medication management, housekeeping and laundry services, wheelchair accessibility, cable television, emergency call systems, and activity spaces. All licensed beds accept Medicare and Medicaid.

Reviews present a stark contrast to the CMS rating. Reviewers describe serious concerns about cleanliness, staffing responsiveness, communication, and the adequacy of care. Families report persistent odors, slow responses to requests for assistance, unavailable nursing staff, and delayed emergency interventions. One reviewer wrote, "Place is horrible, smells of urine, patients stacked in the hallways." Multiple reviewers expressed grave concerns about their loved ones' outcomes and safety at the facility.

Types of Care at Broomall Manor

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Broomall Manor

3.3overall · 87 ratings combined

3.3★ on Google (87)

Stefanie Travetti

Aug 2026

via Google ↗ · Report

My father was there the end of June for several weeks. My father was there for several days before they asked me to sign paperwork which should have been done on day one. There is lack of communication. I had no idea what door to even go in. You smell urine as soon as you walk in the door. No pen to sign in. I asked for one and they said they did not have one. Several aides were not friendly. I was often ignored as I literally stood two feet away from them. They were often on their phones. I told them NOT to wash his clothes that I would do it. They did not listen and many of his clothes were missing on discharge. They kept saying he went to a lot of activities however he was always in his room. There was one male that was new that was friendly and nice to my dad. All other staff was rude. They said they gave him his medication but the bottle was full at discharge. Please do not believe the rating on the medicare website about this place. My father has been to 5 SNF in the past few years and this has been the worst. No communication from day one. I wanted my father discharged sooner and they always had a reason the keep him, the weekend, waiting to evaluate him, a holiday. I was told that I would get an updates and no one ever called. I was told by someone that the woman in charge was on leave. Paramedics, nurses that have later seen his discharge paperwork also say this is not a good place. In the end I think they just wanted the money. Please do not send your loved one here.

Kristin Johnston

Jun 2026

via Google ↗ · Report

If I could give them Zero stars I would. Place is horrible, smells of urine, patients stacked in the hallways. Nursing staff is rude. Forges medical records, doesn't care for patients properly.<br>My Mom went in for simple Physical Therapy and left out of there is a Hypoglycemic Coma with Brain damage. Didn't call the ambulance when her sugar was in the 40's claims they administered glucagon but not record of them checking her sugar again within the standard 45 minutes until THREE hours later when it was STILL in the 40's they decided to call 911. When I spoke to the nurse she said "All of her vitals were good when the first time I checked on her" yet when I received her medical records they were indeed NOT good - her Oxygen level was 87% and her respirations were high. DUE TO FORGED medical records we were unable to sue!!!, i.e My Mom was sent to the hospital at 4:45 am yet they have a Blood sugar reading on her for the same day at 7:30 am....How is that possible when she was already at the hospital unresponsive in a coma and fighting for her life???<br>SEND YOUR LOVED ONE'S SOMEWHERE ELSE!!!!

Heidi Timlin

Jan 2026

via Google ↗ · Report

I wrote a review already that was erased!! If you want your loved one to be around DO NOT SEND THEM HERE, they killed my dad with refusal of calling an ambulance after he contacted Covid my mom had to beg them and finally threatened them before they even called. Place is disgustingly dirty smells like pee. Went to see my dad there was 2 patients literally hanging off the beds and no one did a thing. All they want to do is shove medicine down patients throat so they go to sleep living them sit in their waste if needing to be changed. I hope you get shut down there is no way this is legal!!!

cynthia magee (Cindy)

Jan 2026

via Google ↗ · Report

Pee smell was the first thing I noticed. My husband is in for walking after a hospital stay. He isn’t getting the proper therapy he needs. He is constantly trying to find ways to get help but all he is getting from asking is “in a few minutes “ . He’s just frustrated and feels ignored. I never got the phone calls from his nurse or they are never available. I feel like he’s just staying so you can get paid. I had hip/femur surgery and I was able to do more than he can without having surgery. The state should be told about it. I have a broken knee and can’t get to visit. I’m a retired nurse and I’m mad about the lazy staff who yes him.<br>Only after I recently got in touch with the nurse that she did walk with him for a few minutes. She earlier said that he is walking to the bathroom and that was him walking instead of using a urinal. Come on that is not a professional, caring person who can say anything like that. If I could have checked out your place I wouldn’t have agreed to his placement there from the hospital. I am disappointed that he calls me and gives me a hard time because he’s ignored. Therapy is so important for him. I hope that you can get a better therapist that actually cares. I really expected better of this situation. I think it’s all about the money. Medicare is being told after I receive the survey. I’m sure they would like to know that empathy is not part of your program.

Amanda S.

Nov 2025

via Google ↗ · Report

If it weren't for this facility's neglect and blatant disrespect for my loved one, my grandmother would still be alive and with us today. DO NOT BRING YOUR FAMILY HERE!

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with Broomall Manor?

By submitting, you're okay with us and Broomall Manor reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

4 inspection visits in the last three years, 5 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 16, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026

Sep 18, 2025Fire Safety StandardHealth StandardNo citations
Oct 31, 2024Fire Safety StandardHealth Standard1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

Oct 27, 2023Fire Safety StandardHealth Standard3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Broomall Manor offer?

Broomall Manor offers Skilled Nursing / Long Term Care.

Where is Broomall Manor located?

Broomall Manor is located at 43 Church Lane in Broomall, Pennsylvania.

What do families say about Broomall Manor?

Broomall Manor carries a 3.3 out of 5 rating from 87 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Broomall Manor do on recent health and safety inspections?

Broomall Manor had 4 government inspection visits in the last three years, with 5 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Broomall Manor?

Submit the Request Information form on this page, or contact Broomall Manor directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Broomall Manor? Claim this listing to update photos, pricing, and details. It's free.

Compare with similar communities nearby

Nursing communities within 25 miles that work with MyLivingChoice, nearest first. If you move into one we introduce you to, it pays us a referral fee, never you; we never order them by what they pay.

Not sure which is right? A real person will shortlist up to three for you, free.

Get a free shortlist

Nearby Communities

Other senior living options within 25 miles of Broomall.

Prefer to stay home?

Home care agencies serving Broomall bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this