MyLivingChoice

Stay at Home Homecare

1410 N 31st St Unit a 1

4.9(116 ratings)· Philadelphia average: 4.2

Stay at Home Homecare, photo 11 / 6

Quick Facts

Support availability
24/7 phone line for client questions
Language access
Staff speak multiple languages for clients

What Families Think

Stay at Home Homecare is an at-home care agency in Philadelphia with an unusually high volume of five-star reviews from both clients and caregivers, who repeatedly praise specific coordinators for responsiveness and warmth. A small number of reviewers describe serious problems with professionalism, privacy, and boundaries, so experiences appear to vary by which staff member is assigned to a case.

The Good

  • Coordinators like Maria and Juanita praised by name repeatedly
  • 24/7 phone support for questions and emergencies
  • Multilingual staff reduces communication barriers for families
  • Personal touches: birthday cards, flowers, check-in calls
  • Caregivers report being paid accurately and on time
  • Very high overall rating from a large review volume

The Bad

  • One report alleges HIPAA and power-of-attorney violations tied to a family member's death
  • One report describes unprofessional staff and inadequate boundary training
  • One caregiver mentioned recurring timecard-related pay issues
  • No pricing information published; must contact agency directly

AI-generated from reviews and community data.

Stay at Home Homecare is a home care agency serving Philadelphia, Pennsylvania offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.9 out of 5 across 116 reviews.

About Stay at Home Homecare

Stay at Home Homecare is an at-home care agency serving Philadelphia, Pennsylvania. It provides in-home support for seniors and individuals requiring assistance with daily living.

Families consistently praise the responsiveness and warmth of the team. Staff members like Juanita, Alexis, Amin, and Ruth are frequently mentioned by name for their attentiveness, answering calls promptly, solving problems quickly, and handling care coordination with genuine care. One family wrote, "Every single time I come in with my client, we're treated like family, no exceptions." Beyond problem-solving, families note the agency's attention to small gestures: remembering birthdays, going above and beyond to accommodate clients' needs, and treating both clients and caregivers with respect and dignity.

The onboarding process stands out as notably smooth and transparent compared to other agencies families have tried. People appreciate the 24-hour availability and the professional yet personable manner in which coordinators handle questions and navigate the application process.

Stay at Home Homecare holds a 4.9 out of 5 rating across 103 Google reviews, with the overwhelming majority at 5 stars. Families express strong loyalty and willingness to refer the agency to others.

Types of Care at Stay at Home Homecare

At-Home Care

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Reviews of Stay at Home Homecare

4.9overall · 116 ratings combined

4.9★ on Google (116)

Jordalys Santiago

Sep 2026

via Google

Excelente atención, muy amables y profesionales. ¡Gracias por todo!

Esteban López

Sep 2026

via Google

I moved to this agency. My previous agency never send me caregiver was alone multiple nights. This agency helped me to get services. They helped him from the begging to end of the process from the confort of my home. Very greatful with the coordinator Maria Fernanda who helped me to do the process with keystone because my previous agency never helped me and neither the keystone coordinator. The team really do the impossible possible, very greatful.

Bruce Lichtenstein

Sep 2026

via Google

Very happy to be part of your family. Thank you guys for everything

Ingrid Concepcion

Aug 2026

via Google

Muchas porque siempre estan dispuesto a ayudarme

Lucy Sanchez

Aug 2026

via Google

It's been a great time with this agency. Haven't had a issue with my caregivers I totally see the difference. They visit me and always brings me gifts. 🙏🙏🙏🙏

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Stay at Home Homecare, never sold or shared.

Frequently Asked Questions

What types of care does Stay at Home Homecare offer?

Stay at Home Homecare offers At-Home Care.

Where is Stay at Home Homecare located?

Stay at Home Homecare is located at 1410 N 31st St Unit a 1 in Philadelphia, Pennsylvania.

What do families say about Stay at Home Homecare?

Stay at Home Homecare is an at-home care agency in Philadelphia with an unusually high volume of five-star reviews from both clients and caregivers, who repeatedly praise specific coordinators for responsiveness and warmth. A small number of reviewers describe serious problems with professionalism, privacy, and boundaries, so experiences appear to vary by which staff member is assigned to a case.

How can families visit Stay at Home Homecare?

Submit the Request Information form on this page to connect with Stay at Home Homecare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Philadelphia.