Cary Brauer
Oct 2023
We have been very very happy with the way mom has been taken care of. They treat her with love and respect!
1 / 5Quick Facts
- Pricing Structure
- Utilities and maintenance included in monthly fee
- Personal Care Delivery
- Personal care items delivered directly to residents' doors
- Nearby Healthcare
- Close to two local hospitals for medical needs
What Families Think
Reviews of Brookdale Walla Walla are decidedly mixed, with some families praising attentive, caring staff and improved health and happiness for their loved ones, while others report understaffing, spotty medical support, and accessibility problems with the entryway. The community offers assisted living, independent living, and skilled nursing/long-term care, with meals, housekeeping, and utilities generally included in the monthly fee.
The Good
- Caregivers described as loving, patient, and respectful
- Residents reportedly happier and healthier since moving in
- Meals praised as good with resident input on menu
- Housekeeping and laundry included with apartments
- Utilities and maintenance included in monthly fee
The Bad
- Multiple reviewers describe the community as understaffed
- One report of RN unable to perform basic wound care
- One report of limited medical support on weekends
- One report that a set of entry doors isn't wheelchair-accessible
- One report of unpleasant odors suggesting inconsistent room cleaning
AI-generated from reviews and community data.
About Brookdale Walla Walla
Brookdale Walla Walla is an assisted living community in Walla Walla, Washington, offering personalized support that balances independence with assistance for daily living activities. Staff members are available 24/7 to respond to emergencies, and caregivers provide help with tasks such as meals, bathing, getting dressed, and medication management.
The community features spacious apartments with personal housekeeping and laundry services included. Residents enjoy freshly prepared meals developed with their input, featuring whole grains, lean proteins, fruits and vegetables, and support for therapeutic diet needs. The on-campus amenities include a library, ice cream parlor, and forested walking path with resident turkeys.
A wide range of daily activities and wellness programs are available, including yoga, walking groups, creative classes, and brain games. The community also offers a Personal Solutions program that delivers personal care items directly to residents' doors. Utilities and maintenance are typically included in the monthly fee.
Walla Walla's location in wine country provides residents access to cultural attractions, outdoor recreation, and nearby healthcare facilities including Providence St. Mary Medical Center and Walla Walla General Hospital. The area features the Fort Walla Walla Museum, historic downtown shopping district, Walla Walla River Trail, and Pioneer Park with its rose garden.
The community's approach, called Optimum Life, emphasizes personalized support rooted in helping residents define their own goals based on personal interests and preferences. The philosophy prioritizes relationships, independence, and creating opportunities for friendship, belonging, and meaningful connection throughout each day.
Types of Care
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.1overall · 9 ratings combined
3.1★ on Google (9)
Tim Henrichs
Jul 2020
Poor management. Don't have any compassion to patients with daily medical needs. Are not able to do the basic RN functions of wound care, so why even have an RN. Not able to help facilitate medical needs on weekends. Please send your relatives to other facilities that are more willing to help their residents.
James Keating
Dec 2018
We have had a positive experience at Brookdale. And reading other reviews (and complaints) about being understaffed - I'll just say, name one assisted living facility where this isn't a problem. Actually Brookdale staff does amazingly well for the tasks they are confronted with daily and hourly. The door issue, it isn't that big of a deal. A ridiculous complaint. From the office to the work force we have found Brookdale to be helpful, patient and caring. Our loved one's are happy and much healthier there. The menu is quite good. The rooms are beautiful. For those in need of such a facility and services, my wife and I would certainly recommend Brookdale. We are all very lucky and blessed to have such wonderful facilities as Brookdale that help insure the well being and health of our elderly friends and relatives. Thank you all!
AlmaAnn Smith
Jul 2018
I stay on the other side of their parking lot in my trailer and have made several complaints about noise coming from staff as they are leaving the building. Everything from a car with no muffler to screams at 10:30pm. If they do not care that their neighbors are feeling bothered would they care about the patients? I'm thinking probably not! Sincerely tired of noisey neighbors
Brenda Dilbeck
Mar 2017
Understaffed and the employees that are there are not managed or observed in their work. There are some great caretakers who are very caring and passionate about what they do, but again, they are very understaffed. For example, they have to take breakfast, lunch, and dinner orders, serve the food and help the guests all at the same time as ATTEMPTING to answer calls from guests that need help in their rooms. Therefore, the people left in their rooms do not get timely help and I am using the word timely sparingly! Also, there are odors there that should not be if they were cleaning rooms. Finally, if you are looking for a placement for someone you care about, please notice the front doors when you visit Brookdale. The first set opens with an auto door opener, but the second set does not. We did not think about this when we chose Brookdale, but however this is a big deal because if you are in a wheelchair, have limited mobility, or are weak, it is near impossible for you to get through the second set of doors! I have helped multiple guest get through the doors who have said they have complained about this several times but it never changes. That is in my opinion, sad. Knowing all this, we would look elsewhere now for our dad, but he is used to a system and likes his fellow peers.
Frequently Asked Questions
What types of care does Brookdale Walla Walla offer?
Brookdale Walla Walla offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Brookdale Walla Walla located?
Brookdale Walla Walla is located at 1460 Dalles Military Rd in Walla Walla, Washington.
What do families say about Brookdale Walla Walla?
Reviews of Brookdale Walla Walla are decidedly mixed, with some families praising attentive, caring staff and improved health and happiness for their loved ones, while others report understaffing, spotty medical support, and accessibility problems with the entryway. The community offers assisted living, independent living, and skilled nursing/long-term care, with meals, housekeeping, and utilities generally included in the monthly fee.
Work at Brookdale Walla Walla? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Walla Walla.
Affinity at Walla Walla
Walla Walla, Washington0.4 mi
4.6(44)
Independent Living
Solutions In-Home Care
Walla Walla, Washington0.6 mi
5(12)
Quail Run Retirement Community
Walla Walla, Washington0.7 mi
5(11)
Independent Living
Walla Walla Senior Citizens Center
Walla Walla, Washington0.9 mi
4.5(48)
Independent Living
Eagle Springs Memory Care
College Place, Washington1 mi
3.9(27)
Assisted Living
Brookdale College Place
College Place, Washington1.1 mi
3.5(8)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care