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Serengeti Care

115 S 3rd Ave

4.9(54 ratings)· Walla Walla average: 4.6

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Quick Facts

Staff language
Bilingual staff serving Walla Walla families
Coverage reliability
Substitute caregiver provided if regular aide unavailable
Intake speed
Assessment and caregiver assigned within a short time frame

What Families Think

Serengeti Care is a home health and hospice agency in Walla Walla with a 4.9-star rating from 54 Google reviews. Reviewers, including a physical therapist and family members of clients, consistently praise the compassion, professionalism, and responsiveness of the caregiving team. Several mention feeling reassured by prompt communication and reliable backup coverage when a regular caregiver is unavailable.

The Good

  • Compassionate, attentive caregivers praised by families
  • Prompt communication from office staff
  • Backup caregivers provided if regular aide unavailable
  • Bilingual staff serving the community
  • Praised by a physical therapist for quality of care
  • Quick turnaround on assessments and caregiver assignment

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Serengeti Care is a home care agency serving Walla Walla, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 54 reviews.

About Serengeti Care

Serengeti Care is a home health and hospice agency serving Walla Walla, Washington. The company provides in-home care services designed to help people maintain independence and dignity in their own homes.

Families consistently emphasize the compassion and professionalism of Serengeti's staff. Multiple reviewers highlight how quickly the team responds to initial inquiries, completing assessments and caregiver assignments within a short timeframe. Caregivers are described as genuinely kind and patient, treating patients with respect and going above and beyond to meet family needs. One family wrote, "working with the team at Serengeti is like having family caring for your loved one." A physical therapist noted that after witnessing poor care from other agencies, Serengeti's standard stood out distinctly.

The agency holds a 4.9 out of 5 rating based on 54 Google reviews, with families emphasizing both the practical responsiveness and the emotional warmth that characterize their experience.

Types of Care at Serengeti Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Serengeti Care

4.9overall · 54 ratings combined

4.9★ on Google (54)

Write a review

Amy Fry

May 2026

via Google ↗

My 86 y/o mother recently found herself in need of caregiving services. After being independent for so many years, we reached out to Serengeti and they were very prompt and thorough-We were able to meet, get an assessment done and a caregiver assigned all within a very short time frame. They are very thoughtful and thorough in their communication. Our caregiver(s) has been an absolute blessing. My mom is thrilled to have her and i am relieved to know she is in good hands. Rachel and Karinda are very prompt and communicative, which helps put my mind at ease. I appreciate if our wonderful caregiver Tracy is unavailable they have a substitute and Linda was awesome! I highly recommend Serengeti for caregiving services.

Heather Rowe

Apr 2026

via Google ↗

This team and their regional manager Erika is one of the best teams I’ve ever worked with. If you’re looking for care for your loved one reach out to Rachel!

Nicolas Marsh

Mar 2026

via Google ↗

As a physical therapist, I have frequently witnessed Serengeti Care provide exceptional care to my clients, and I highly recommend them over any other caregiver agency. With over a decade of experience in home health physical therapy, I have witnessed the care provided by many agencies and have frequently been appalled by the poor care and neglect my patients were receiving. My experiences with Serengeti Care have been completely different; they consistently exceed my expectations, which gives me great confidence in recommending them. I have observed a consistent quality of care and attentiveness to each patient's personal needs that I never saw with other agencies. Patients have reported being thankful for the recommendation, as they are very satisfied with the care they receive and genuinely look forward to the time they spend with their caregivers.

LeAnne Sain

Mar 2026

via Google ↗

Working with the team at Serengeti is like having family caring for your client or loved one. The compassionate care this team provides is evident in the lives they impact. The care providers are upbeat and you can tell they love their roles of helping individuals continue to live independently in their own homes with dignity and respect!

Shelly Garcia

Sep 2025

via Google ↗

Rachel, Estrella, and their amazing staff have gone above and beyond in meeting the needs of both my father and my brother. From the very beginning, they showed not only professionalism but also genuine compassion and respect for our family. It is clear that their priority is the well-being and comfort of their patients, and that means so much to us. They treat my loved ones with kindness, patience, and dignity, which gives us peace of mind knowing they are in such caring hands. Our family is truly grateful for the support and service they provide—it has made a positive difference in our lives. I wholeheartedly recommend this agency 100%. In our experience, it is truly one of the best caregiver agencies in Walla Walla with bilingual staff. Thank you, Rachel, Estrella, and team, for all that you do! 🙏

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Frequently Asked Questions

What types of care does Serengeti Care offer?

Serengeti Care offers At-Home Care.

Where is Serengeti Care located?

Serengeti Care is located at 115 S 3rd Ave in Walla Walla, Washington.

What do families say about Serengeti Care?

Serengeti Care is a home health and hospice agency in Walla Walla with a 4.9-star rating from 54 Google reviews. Reviewers, including a physical therapist and family members of clients, consistently praise the compassion, professionalism, and responsiveness of the caregiving team. Several mention feeling reassured by prompt communication and reliable backup coverage when a regular caregiver is unavailable.

How can families visit Serengeti Care?

Submit the Request Information form on this page to connect with Serengeti Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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