MyLivingChoice

Serengeti Care

115 S 3rd Ave

4.9(54 ratings)· Walla Walla average: 4.6

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Serengeti Care logo
Serengeti Care, photo 11 / 5

Quick Facts

Staff language
Bilingual staff serving Walla Walla families
Coverage reliability
Substitute caregiver provided if regular aide unavailable
Intake speed
Assessment and caregiver assigned within a short time frame

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Serengeti Care is a home health and hospice agency in Walla Walla with a 4.9-star rating from 54 Google reviews. Reviewers, including a physical therapist and family members of clients, consistently praise the compassion, professionalism, and responsiveness of the caregiving team. Several mention feeling reassured by prompt communication and reliable backup coverage when a regular caregiver is unavailable.

What reviewers praise

  • Compassionate, attentive caregivers praised by families
  • Prompt communication from office staff
  • Backup caregivers provided if regular aide unavailable
  • Bilingual staff serving the community
  • Praised by a physical therapist for quality of care
  • Quick turnaround on assessments and caregiver assignment

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Serengeti Care is a home care agency serving Walla Walla, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 54 reviews.

About Serengeti Care

Serengeti Care is a home health and hospice agency serving Walla Walla, Washington. The company provides in-home care services designed to help people maintain independence and dignity in their own homes.

Families consistently emphasize the compassion and professionalism of Serengeti's staff. Multiple reviewers highlight how quickly the team responds to initial inquiries, completing assessments and caregiver assignments within a short timeframe. Caregivers are described as genuinely kind and patient, treating patients with respect and going above and beyond to meet family needs. One family wrote, "working with the team at Serengeti is like having family caring for your loved one." A physical therapist noted that after witnessing poor care from other agencies, Serengeti's standard stood out distinctly.

The agency holds a 4.9 out of 5 rating based on 54 Google reviews, with families emphasizing both the practical responsiveness and the emotional warmth that characterize their experience.

Types of Care at Serengeti Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Serengeti Care

4.9overall · 54 ratings combined

4.9★ on Google (54)

Amy Fry

May 2026

via Google ↗ · Report

My 86 y/o mother recently found herself in need of caregiving services. After being independent for so many years, we reached out to Serengeti and they were very prompt and thorough-We were able to meet, get an assessment done and a caregiver assigned all within a very short time frame. They are very thoughtful and thorough in their communication. Our caregiver(s) has been an absolute blessing. My mom is thrilled to have her and i am relieved to know she is in good hands. Rachel and Karinda are very prompt and communicative, which helps put my mind at ease. I appreciate if our wonderful caregiver Tracy is unavailable they have a substitute and Linda was awesome! I highly recommend Serengeti for caregiving services.

Heather Rowe

Apr 2026

via Google ↗ · Report

This team and their regional manager Erika is one of the best teams I’ve ever worked with. If you’re looking for care for your loved one reach out to Rachel!

Nicolas Marsh

Mar 2026

via Google ↗ · Report

As a physical therapist, I have frequently witnessed Serengeti Care provide exceptional care to my clients, and I highly recommend them over any other caregiver agency. With over a decade of experience in home health physical therapy, I have witnessed the care provided by many agencies and have frequently been appalled by the poor care and neglect my patients were receiving. My experiences with Serengeti Care have been completely different; they consistently exceed my expectations, which gives me great confidence in recommending them. I have observed a consistent quality of care and attentiveness to each patient's personal needs that I never saw with other agencies. Patients have reported being thankful for the recommendation, as they are very satisfied with the care they receive and genuinely look forward to the time they spend with their caregivers.

LeAnne Sain

Mar 2026

via Google ↗ · Report

Working with the team at Serengeti is like having family caring for your client or loved one. The compassionate care this team provides is evident in the lives they impact. The care providers are upbeat and you can tell they love their roles of helping individuals continue to live independently in their own homes with dignity and respect!

Shelly Garcia

Sep 2025

via Google ↗ · Report

Rachel, Estrella, and their amazing staff have gone above and beyond in meeting the needs of both my father and my brother. From the very beginning, they showed not only professionalism but also genuine compassion and respect for our family. It is clear that their priority is the well-being and comfort of their patients, and that means so much to us. They treat my loved ones with kindness, patience, and dignity, which gives us peace of mind knowing they are in such caring hands. Our family is truly grateful for the support and service they provide—it has made a positive difference in our lives. I wholeheartedly recommend this agency 100%. In our experience, it is truly one of the best caregiver agencies in Walla Walla with bilingual staff. Thank you, Rachel, Estrella, and team, for all that you do! 🙏

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Washington disclosure statement, dated October 24, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you hire an agency we introduced you to, or whether or not you do, that agency pays us a flat fee for the introduction, billed to the agency monthly. If you ask, we will tell you the amount of the fee for any agency we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living and care at home. We gather a short intake about the care needed, suggest agencies that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Serengeti Care and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the agency in the same transaction: the agency pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the agencies named above by acknowledging this statement.

(g) Tours: we do not tour agencies as a matter of course. Our information comes from the agency itself, its state licence record and public sources. We have not toured Serengeti Care.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any agency we refer families to.

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Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Serengeti Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Serengeti Care offer?

Serengeti Care offers At-Home Care.

Where is Serengeti Care located?

Serengeti Care is located at 115 S 3rd Ave in Walla Walla, Washington.

What do families say about Serengeti Care?

Serengeti Care carries a 4.9 out of 5 rating from 54 Google reviews. Reviewers, including a physical therapist and family members of clients, consistently praise the compassion, professionalism, and responsiveness of the caregiving team. Several mention feeling reassured by prompt communication and reliable backup coverage when a regular caregiver is unavailable. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Serengeti Care?

Submit the Request Information form on this page, or contact Serengeti Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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